SFTP Gateway Standard
Thorn Technologies LLCExternal reviews
20 reviews
from
External reviews are not included in the AWS star rating for the product.
Effortless Deployment and Intuitive Management with Excellent Support
What do you like best about the product?
Thorn's SFTP Gateway is easy to deploy.
The Admin web console is intuitive and focussed on the day-to-day activities, like administering users and checking logs.
The customer support responds is easy to access, responds fairly quickly in a professional gentle manner.
The knowledge base and manuals are clearly written.
The software runs very stable once your users have been created.
If needed, you can access to the CLI via SSH, and customized the running OS (Amazon Linux) according your own needs.
From the security standpoint. it needs to mention, the SFTP gateway uses a Thorn propeteriary SFTP protocol implementation, so it needs to be updated outside of the usual OpenSSH lifecycle. Which reduces the attack vector but requires a regular update of the Thorn software components following their best practice.
The Admin web console is intuitive and focussed on the day-to-day activities, like administering users and checking logs.
The customer support responds is easy to access, responds fairly quickly in a professional gentle manner.
The knowledge base and manuals are clearly written.
The software runs very stable once your users have been created.
If needed, you can access to the CLI via SSH, and customized the running OS (Amazon Linux) according your own needs.
From the security standpoint. it needs to mention, the SFTP gateway uses a Thorn propeteriary SFTP protocol implementation, so it needs to be updated outside of the usual OpenSSH lifecycle. Which reduces the attack vector but requires a regular update of the Thorn software components following their best practice.
What do you dislike about the product?
There is not much to say: I would love to see pending OS or software updates in the WebUI as this is more often accessed than the CLI.
What problems is the product solving and how is that benefiting you?
It builds the secure data bridge between the public Internet and your private network using an industrial standard protocol. It helps us to exchange data with external partners in an easy but secure way.
Exactly what I was looking for
What do you like best about the product?
Can use our own storage engine (S3) and create rules in lambda to trigger automations when there's file activity.
The detailed audit and application logs (that are streamed to CloudWatch) make this the most transparent SFTP solution out there. Having to deal with clients who rely on their service and being able to actually troubleshoot is a game changer. The admin interface is also great and makes it very easy to manage users and directories.
Their support team was beyond helpful in getting us setup with our integration, and responding to follow up support requests.
The detailed audit and application logs (that are streamed to CloudWatch) make this the most transparent SFTP solution out there. Having to deal with clients who rely on their service and being able to actually troubleshoot is a game changer. The admin interface is also great and makes it very easy to manage users and directories.
Their support team was beyond helpful in getting us setup with our integration, and responding to follow up support requests.
What do you dislike about the product?
If I have to find something that I dislike is that since we're "self hosting", the upgrade burden is on us.
What problems is the product solving and how is that benefiting you?
Having an SFTP service that can connect to our existing IT stack so that we can share files with our clients and run automation logic.
IT Administrators View Of SFTP Gateway
What do you like best about the product?
#1, customer support
It was simple to deploy and administer from an IT perspective
It was simple to deploy and administer from an IT perspective
What do you dislike about the product?
Lack of tools such as ability to just lock account, or the ability to purge old files from users home folder.
What problems is the product solving and how is that benefiting you?
It solves the problem of various teams need to get data to and from folks outside of our company network. It also solves the problem with applications that need to have some sort of transfer interface.
Simple, Purpose built Product with excellent support team
without having to deal with complicated setup, product provides with right balance for the self management for SFTP solution. Whenever, we face some issues, support team is not only available to take care of the problem but, even guide what else we can do or look at the industry practises and other options as well. Glad to discover and make of SFTP Gateway v3 product
Great Product
We looked into many softwares, but this software made our job easy and our process simple. Support response is also great.
Thanks!
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