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Easy to implement with good results
What do you like best about the product?
I like how easy it was to implement and how the search results are meaningful.
What do you dislike about the product?
I don't like how it used a hash tag on submit instead of a question mark. This made the implementation a little less intuitive.
What problems is the product solving and how is that benefiting you?
We needed a quick, easy search engine for our site without much overhead so our users could easily find what they were looking for while searching.
Recommendations to others considering the product:
Give them a try. They are doing some great work
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Swiftype ― the place to go after Google Search!
What do you like best about the product?
SUCH a great tool! We absolutely love it. We like the ability most of all to easily create custom search results for any search.
What do you dislike about the product?
The inability (at this point) to easily manage and sort hundreds of search customizations ― they have informed us that is in the works. Right now, just a paginated list.
What problems is the product solving and how is that benefiting you?
With the demise of Google Search, we needed a high-quality search engine that allowed us to customize on a daily basis according to anticipated audience needs.
Recommendations to others considering the product:
Absolutely worth a trial run ― you'll quickly see the benefits.
Very helpful
What do you like best about the product?
That I can customize the search results for my customers, this helps to make sure they are seeing the products that WE want to push and that WE want them to see
What do you dislike about the product?
That I don't get results but once a week
What problems is the product solving and how is that benefiting you?
Knowing what customers are searching for, getting 0 results, and what misspellings are happening bringing up 0 results
Recommendations to others considering the product:
Updating info more than once a week. I would like to have results more frequently
Great Search Option for our Customers!
What do you like best about the product?
Three things really stand out with Swiftype, the comprehensiveness and display of the search results, The simplicity of implementation, and the ability to choose which results show first for specific search terms and phrases. Make that four...the ability to recognize users choice of search phrases that are similar or in a different order.
What do you dislike about the product?
Nothing I have found to date. Everything has gone smoothly in implementing with our website and we have gotten great feedback (often unsolicited) from our customers...something that let's know it is effective.
What problems is the product solving and how is that benefiting you?
We were using the google search which worked pretty well but that was discontinued so we were looking for an alternative when we found swiftype. We have positioned our website to be the authoritative source for drug testing information for the industry and this has helped us further improve on that. This leads not only to recognition but the information people find leads directly to sales and referrals.
Recommendations to others considering the product:
Best of all the choices we reviewed and the implementation was simple with great results.
Frictionless Search Experience
What do you like best about the product?
Indexing in easy with various types and options. System never fails to fetch the accurate data.
What do you dislike about the product?
Nice to have the Bulk delete with in the Engines.
What problems is the product solving and how is that benefiting you?
No downtime for the site search and Product search. JSON response is so flexible to deliver the data with various Filters.
Recommendations to others considering the product:
More reliable site search to Integrate and get sclaed to the Enterprise Search.
Efficiently Replace Google Custom Search
What do you like best about the product?
Ease of setup, good support, an API, the ability to customize result rankings.
What do you dislike about the product?
The color picker. A more robust color picker for color options i.e. HSL or RGB sliders etc
What problems is the product solving and how is that benefiting you?
When Google dropped support for Custom Search Engine's in the private sector, Box Clever was looking for a solution to get our clients ad free search without having to build our own index. Swiftype Site Search was able to accommodate that with ease. They even worked with use to build out a special pricing plan to fit our Volume needs.
Recommendations to others considering the product:
Get a demo of the product, or trial run. Don't be afraid to ask for changes to plans if they don't fit your needs out of the box.
Seamless transition from now-defunct Google Search Engine
What do you like best about the product?
We love being able to drag and drop the page order displayed for a particular search. Before Swiftype, someone searching "cloud" on our site might see a blog post about the cloud before seeing a cloud service product page. That's a big deal.
What do you dislike about the product?
Our business relationship with Swiftype has been a series of pleasant surprises since day one. No complaints.
What problems is the product solving and how is that benefiting you?
We were in a time crunch with Google sunsetting its search appliance, and we needed a replacement by August. We checked out all the major search players, but Swiftype was the only company with the features we cared about: usability for techies and non-techies, search engine customization (design, features), and a cost similar to what we paid at Google.
Recommendations to others considering the product:
Do you want your website's search functionality to work? Use Swiftype.
Swiftype was the answer to our needs!
What do you like best about the product?
Customer service is outstanding; implementing Swiftype on our site with its API was very helpful; the analytics and ability to configure our site search engine is outstanding!
What do you dislike about the product?
A couple of Swiftype features could not be used because we are using their API, but very minor stuff.
What problems is the product solving and how is that benefiting you?
Google Search did not renew our site license (and many others), and so we needed a site search alternative quickly. Swiftype was the answer!
Recommendations to others considering the product:
No cost to try Swiftype on a trial basis.
X-pack functionality is a game-changer
Being able to use X-pack functionalities like security, monitoring and alerting has made it much easier for us to secure and optimize our elasticsearch experience. Role-based access control (RBAC) that is part of X-pack security was an essential part of our decision to move to Elastic Cloud.
Swiftype Site Search
What do you like best about the product?
There are three big elements that I love about this service: 1) The ability to customize metadata and affect the ranking of returns based on that metadata. 2) The ease of customizing our results displayed to the user. 3) The ability to re-index our website or individual pages on demand.
What do you dislike about the product?
So far, nothing. Before making the decision to use Swiftype I tested two or three other search providers. None were anywhere near as easy to use as Swiftype.
What problems is the product solving and how is that benefiting you?
We have used Google Site Search for several years and have been frustrated with our lack of control in indexing content and returning data with customized sorting.
Recommendations to others considering the product:
Swiftype has been extraordinary in providing support. We only needed support because of our highly customized implementation of their service. In another implementation we used their default options and it was incredibly easy.
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