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Reviews from AWS customer

42 AWS reviews

External reviews

277 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Deepthi M.

Elasticsearch: A Powerhouse for Search, but a Beast to Tame

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Fast full text search and real-time capabilities
Scalable architecture
Versatile integrations
Flexible
Support
What do you dislike about the product?
Complexity in setup
Using OTEL
Licensing and vendor lock-in
Searching Large logs
Can't select log text and add it for quick search. (double click and add feature)
Doesn't distribute data evenly across the nodes. Thereby increasing costs when auto-scaled at this scale
Auto-scaling not working properly
What problems is the product solving and how is that benefiting you?
real-time analytics and Visibility of the systems through dashboards
Quick searches with unstructured data
Proactive monitoring thereby reducing MTTR benefiting business with reduced downtime
Scalable and reliable - 0% downtime
AI features - still exploring but so far impressive
ML features -


    reviewer2738154

Search efficiency improves with enhanced metadata and log management

  • August 12, 2025
  • Review provided by PeerSpot

What is our primary use case?

At Shopee, I worked with numerous database schemas to find out which table columns belonged to which schema. We utilized Elastic Search to manage metadata for millions of tables, allowing us to search efficiently. Besides that, we used Logstash to put all the log files in Elastic Search for easy searchability.

How has it helped my organization?

Elastic Search significantly improved my work. Previously, when searching for text that appears in the middle of strings, the process was time-consuming. Elastic Search enables efficient searching, enhancing system performance and responsiveness. I can also collect logs through Kafka, send them to Elastic Search, and create indices, thus managing logs and customizing searches easily.

What is most valuable?

Elastic Search provides features such as stemming and range-based queries to search log files efficiently. It allows filtering data easily by searching for specific words based on created indexes. This made searches very efficient, and it also allows for log collection through Kafka and helps with managing logs and customizing searches according to needs, such as grouping by dates or user IDs.

What needs improvement?

Elastic Search could improve in areas such as search criteria and query processes, as search times were longer prior to implementing Elastic Search. Elastic Search has limitations for handling huge amounts of data and updates, especially if updates are frequent. It doesn't handle big data scale efficiently, especially regarding data size and scale, compared to Apache Solr. It doesn't support real-time search effectively, as it refreshes the indexes every few seconds.

What do I think about the stability of the solution?

It is stable as many companies already use Elastic Search. In cloud scenarios, it manages well by scaling up or down based on peak traffic. Otherwise, similar functionality needs to be replicated in a private cloud, including backups.

What do I think about the scalability of the solution?

Elastic Search requires enhancements for handling huge amounts of data and updates. Segmenting or sharding data and complexities regarding the cluster can be issues. Updating in Elastic Search involves index computations and user dependencies. There might be issues regarding data size and scaling, but these can be tuned and improved.

Which other solutions did I evaluate?

I remember Apache Solr, which is generally used for much larger scale data compared to Elastic Search. Apache Solr is used by most companies, and while Elastic Search is very common, there are technologies similar to Elastic Search, though I'm not familiar with all the names.

What other advice do I have?

I have used Elastic Search, but I might not be aware of many internal details; I just used the API to create an index, manage data, and search. It's very useful. On a scale of 1-10, I rate it an eight.


    Harshul S.

Really amazing experience easy to use easy to understand and easy to analyse

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
choosing the cloud is easy and it works with vm's just as well as physical hardware
What do you dislike about the product?
it works with Vm but something it is not in real time , if you set an event it takes time
What problems is the product solving and how is that benefiting you?
really good tool compare to others like qradar and other tools in market and easy to implement and easy to use and set up , make rally good tool to analyse events


    Himanshu Bhati

User optimizes data analysis with advanced search features and seeks expanded functionality

  • May 13, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have been using it for a year. The main use cases involved implementing search functionality.

What is most valuable?

When discussing the features of Elastic Search, the full text search capabilities are particularly beneficial for handling large volumes of data.

The full text search capabilities in Elastic Search have proven to be extremely valuable for our operations.

Regarding AI integration, we have not yet implemented any AI-driven projects or initiatives using Elastic Search.

What needs improvement?

There are some features and functionality that could be enhanced in Elastic Search to improve its overall capabilities.

For how long have I used the solution?

I have been using Elastic Search for a year.

What do I think about the stability of the solution?

In terms of performance and stability, Elastic Search has proven to be a reliable solution.

What do I think about the scalability of the solution?

The environment includes multiple users utilizing Elastic Search across different locations.

Which solution did I use previously and why did I switch?

Before implementing Elastic Search, I had experience working with other search engines from different vendors.

How was the initial setup?

The implementation strategy involved specific steps during the setup process to ensure proper configuration.

What was our ROI?

The main benefits observed from using Elastic Search include improvements in operational efficiency, along with cost, time, and resource savings.

What other advice do I have?

I previously used Graylog.

I am currently working with Elastic Search as the primary solution.

My role is Senior DevOps engineer at UVIK Digital.

On a scale of 1 to 10, with 10 being the highest, I would rate Elastic Search as an 8 overall as a product and solution.


    FaisalKhan5

The command-based configuration simplifies data management and setup

  • May 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have used the Wazuh SIEM tool, an open-source SIEM tool that uses Elasticsearch for indexing. In this SIEM tool, we have a large amount of logs. Data are converted into alerts, then they are stored in our environment for monitoring and security purposes. For storing that data in Wazuh, we use Elasticsearch indexing.

What is most valuable?

Configuring Elasticsearch is much easier compared to comprehending other SIEM tools like Splunk. It has a full command-based access that allows you to configure how much data you want to store and set up retention policies. I can easily change the bandwidth for the network to send log data. Elasticsearch is quite user-friendly and offers a hands-on experience for configuring databases.

What needs improvement?

Elasticsearch should have simpler commands for window filtering. It is primarily based on Unix or Linux-based operating systems and cannot be easily configured in Windows systems. Multi-operating system support would be a great improvement.

For how long have I used the solution?

I have used it for approximately two years.

What was my experience with deployment of the solution?

It can be installed on cloud and locally, with no issues.

What do I think about the stability of the solution?

I would rate the stability of Elasticsearch as a seven. There have been multiple instances where I faced errors due to network bandwidth issues. The data transfer sometimes exceeded the bandwidth limits without proper notification, which caused issues.

What do I think about the scalability of the solution?

I would rate the scalability of Elasticsearch as an eight. The high scalability is somewhat limited by its lack of support for different operating systems other than Linux.

How are customer service and support?

I have never used their technical support. I usually resolve issues on my own or with the help of online community forums.

How would you rate customer service and support?

Positive

How was the initial setup?

The complexity of the initial setup depends on the requirements. In an MSSP scenario, where multiple clients use the same software, there is a need to segregate the data. This can make the setup more complex, especially for a single client where you need to adjust network configurations.

What was our ROI?

For time-saving, Elasticsearch is a good software. It is stable, and we do not encounter critical issues like server downtime, which could result in data loss. There are minor misconfigurations regarding data transfer rates that I have noticed sometimes.

What's my experience with pricing, setup cost, and licensing?

I'm not familiar with the pricing details as it falls under the finance department. My manager handles the costing. However, given that we have been using it for two years, I can suggest that it's priced sensibly for us.

Which other solutions did I evaluate?

If you can't afford a large SIEM tool like Splunk and QRadar, Elasticsearch is a viable alternative.

What other advice do I have?

Overall, considering key aspects like cost, learning curve, and data indexing architecture, Elasticsearch is a very good tool. I would rate it as a nine.


    Abdul Rahaman Abdul Rahim Lee

Improved performance in data aggregation and has a fast performance

  • January 10, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use the solution to store historical data and logs to find anomalies within the logs. That is about it. I don't create dashboards from it.

What is most valuable?

I find the solution to be fast. Aggregation is faster than querying directly from a database, like Postgres or Vertica. It's much faster if I want to do aggregation. These features allow me to store logs and find anomalies effectively.

What needs improvement?

I found an issue with Elasticsearch in terms of aggregation. They are good, yet the rules written for this are not really good.

There is a maximum of 10,000 entries, so the limitation means that if I wanted to analyze certain IP addresses more than 10,000 times, I wouldn't be able to dump or print that information. I need to use paging or something similar as a workaround. That's what the limitation is all about.

For how long have I used the solution?

I have probably used it for three or four years, maybe longer.

What do I think about the stability of the solution?

The solution is very good with no issues or glitches.

What do I think about the scalability of the solution?

In terms of scalability, I have multiple Search instances. I can actually add more storage and memory because I host it in the cloud. It's much easier in terms of scalability, and I have no complaints about it.

How are customer service and support?

I have never talked to technical support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am using Elasticsearch.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

I did not use any outside assistance.

What's my experience with pricing, setup cost, and licensing?

I don't know about pricing. That is dealt with by the sales team and our account team. I was not involved with that.

Which other solutions did I evaluate?

I am evaluating InfluxDB as well. Timescub is a kind of database.

What other advice do I have?

I would rate Elasticsearch at eight out of ten.


    Naresh Modhwadia

Efficient large data handling and good scalability empowers legal search

  • December 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are using Elastic Search for free text search. We scan cache files and convert them into OCR. This allows our end users to search for any judgment given in the 1980s or 1990s based on their criteria.

What is most valuable?

Elastic Search is very quick when handling a large volume of data. The facet search is particularly valuable. It is scalable. Elastic Search makes handling large data volumes efficient and supports complex search operations.

What needs improvement?

There should be more stability. When we started learning it, new versions came out frequently in one quarter with extended features. This can create problems for new developers because they have to quickly switch to another version. Stability could be improved, as it sometimes requires quick adaptation to new versions.

For how long have I used the solution?

We have been using Elastic Search for two years.

What do I think about the stability of the solution?

Elastic Search is generally stable, however, the frequent release of new versions can cause challenges for stability. If asked to rate stability, I would give it an eight out of ten.

What do I think about the scalability of the solution?

Elastic Search is scalable. Our supreme court uses it for the whole nation across all judgments, so it must be scalable.

How are customer service and support?

We have not contacted customer service. We rely on documentation for solutions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are using Elastic Search for free text search in our project.

How was the initial setup?

The documentation for Elastic Search is very well structured. It provides easy-to-follow steps for installation, making it a straightforward process.

What about the implementation team?

One person can install Elastic Search by following the documentation steps.

What was our ROI?

Our organization prioritizes open-source tools. We have not purchased any licensed products, and our use of Elastic Search is purely open-source, contributing positively to our ROI. We adopt open-source tools due to the organization's policy.

Which other solutions did I evaluate?

Our experience has been positive, finding solutions in documentation without needing customer support. We also use supporting technologies like PostgreSQL, Spring Boot, and Subversion for seamless integration.

What other advice do I have?

I rate Elastic Search nine out of ten.


    reviewer2538867

Enhanced security operations with good logging and real-time threat analysis

  • October 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

I am an end user, and we use Elasticsearch for our logs. Specifically, we use it for security logs for our enterprise, including machines, networks, and endpoints, as part of our IT infrastructure.

How has it helped my organization?

We have been able to collect our live logs, which helps us run security operations more effectively. It has enabled us to identify false positives and detect real-time malicious activities in the network.

What is most valuable?

The security portion of Elasticsearch is particularly beneficial, allowing me to view and analyze security alerts. It serves as a query engine for the database, enabling us to analyze logs for potential threats.

What needs improvement?

An improvement would be to have an interface that allows easier navigation and tracing of logs. The current system requires manually inputting dates to verify alerts. A visual timeline that pinpoints possible anomalies would be beneficial.

For how long have I used the solution?

I have been using Elasticsearch for approximately one year.

What do I think about the stability of the solution?

I would rate the stability of the solution as nine out of ten. It is very robust.

What do I think about the scalability of the solution?

I would rate the scalability as either nine out of ten. It's a very robust solution.

How are customer service and support?

I do not interface directly with technical support from Elastic. Another colleague manages that aspect.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any different solution before Elasticsearch.

How was the initial setup?

I was not involved in the setup process. Our architects and technical officer managed it.

What's my experience with pricing, setup cost, and licensing?

I am not directly involved with pricing or setup costs. While I know a portion is open-source, a paid version might be necessary.

Which other solutions did I evaluate?

It was not my duty to evaluate other options. The architects and chief technical officer handled those decisions.

What other advice do I have?

For someone wanting to be a security analyst, Elasticsearch is a valuable tool. It helps organizations collect large amounts of logs from various platforms like Windows, Ubuntu, and Palo Alto Networks.

I'd rate the solution eight out of ten.


    Anderson Linares

Flexible notifications and good alerts with good scalability

  • September 18, 2024
  • Review from a verified AWS customer

How has it helped my organization?

It has helped by notifying me when something happens. I deploy my team to the infrastructure to fix the application. However, receiving alerts before something happens would be more beneficial.

What is most valuable?

New Relic is very similar to Elasticsearch in functionality; it's easier to use.

What needs improvement?

New Relic could be more flexible, similar to Elasticsearch. It could improve on providing notifications before something happens instead of when something happens.

What do I think about the stability of the solution?

It is a stable and good platform.

What do I think about the scalability of the solution?

It's scalable. There's no need to worry about the environment. You just configure it, and it runs without issues.

How are customer service and support?

I haven't used their support, however, a colleague I talked to about this platform with has used it.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not complex. The only part that may require specific knowledge is communicating your cloud environment with New Relic and managing the cloud environment configurations.

What's my experience with pricing, setup cost, and licensing?

Comparing the costs between New Relic and Elasticsearch is difficult as New Relic's cost is for processing metrics, whereas Elasticsearch's cost is for storage.

What other advice do I have?

I recommend New Relic, however, it depends on the specific use case you have. I'd rate the solution eight out of ten.


    reviewer2540184

Offers good search interface and visualization capabilities with good stability

  • September 03, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use Elasticsearch as an alternative to Splunk. It is basically for log monitoring.

What is most valuable?

It's probably a cost-efficient alternative to Splunk. The search interface is nearly the same. When it comes to visualizations, Elastic is a bit better than Splunk.

What needs improvement?

Elastic Search needs better guides for developers. Better guides for development.

For how long have I used the solution?

I have been using it for a year.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten.

What do I think about the scalability of the solution?

It's fairly scalable. I would rate the scalability of this solution a ten out of ten.

There are around five end users using it in my team.

How are customer service and support?

Till date, we did not have any issues with customer service and support. Like, initially, we had issues in accessing the portal. But that was the only issue, but it was resolved pretty quick.

How was the initial setup?

The initial setup is fairly simple. Initially, it was on-prem, but right now, it's on the cloud.

It is pretty easy to integrate as well.

What was our ROI?

It's like, when someone is buidling products for scale, it reduces the time to market.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a seven out of ten, with one being high price and ten being low price. It could be cheaper for certain use cases, but since it gets the job done, no complaints for the pricing.

What other advice do I have?

Overall, I would rate it a nine out of ten. I would definitely recommend it to other users.