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Swiftype Site Search
What do you like best about the product?
Robust search tool, works great. We are very happy with this product.
What do you dislike about the product?
It works great, a little expensive but we think it will be worth it in the long run.
What problems is the product solving and how is that benefiting you?
Providing our team, our customers, our prospects and the general public a great search tool to find answers to all things drug testing - which is what we do.
Recommendations to others considering the product:
If you want folks to be able to find information on your web site, use this tool.
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Great way to see how well your site is doing
What do you like best about the product?
The weekly analytics report is great. Knowing exactly what people are searching for and matching that with what we offer helps us provide a better service.
What do you dislike about the product?
We still haven't fully implemented the software to see what we dislike but in the coming weeks we will be more hands on.
What problems is the product solving and how is that benefiting you?
It helps us keep track of what potential students are searching for. It makes it easier to adapt to their searches and helps us add more keywords and see which ones are not being used.
First experience was a good one
What do you like best about the product?
I like that it provides an easy way to integrate into various content management systems. It provides a business user friendly (easy) way to add weight to search results and other customizations.
What do you dislike about the product?
I dislike the limited ability to modify the search results display. It's doable but I feel like it could probably be improved. Overall, pretty easy to implement.
What problems is the product solving and how is that benefiting you?
The ability to implement search along with weighted results ease.
Recommendations to others considering the product:
Click around on the UI. Swiftype offers a lot of customization options that you likely should be using but aren't.
Great Search Option for our Customers!
What do you like best about the product?
Three things really stand out with Swiftype, the comprehensiveness and display of the search results, The simplicity of implementation, and the ability to choose which results show first for specific search terms and phrases. Make that four...the ability to recognize users choice of search phrases that are similar or in a different order.
What do you dislike about the product?
Nothing I have found to date. Everything has gone smoothly in implementing with our website and we have gotten great feedback (often unsolicited) from our customers...something that let's know it is effective.
What problems is the product solving and how is that benefiting you?
We were using the google search which worked pretty well but that was discontinued so we were looking for an alternative when we found swiftype. We have positioned our website to be the authoritative source for drug testing information for the industry and this has helped us further improve on that. This leads not only to recognition but the information people find leads directly to sales and referrals.
Recommendations to others considering the product:
Best of all the choices we reviewed and the implementation was simple with great results.
wonderful replacement of google, should have done sooner
What do you like best about the product?
ability to manage results and know what is being clicked
What do you dislike about the product?
inability to finesse formatting of display (currently cannot add line break after URL)
What problems is the product solving and how is that benefiting you?
Helps with information needed in future designs
Frictionless Search Experience
What do you like best about the product?
Indexing in easy with various types and options. System never fails to fetch the accurate data.
What do you dislike about the product?
Nice to have the Bulk delete with in the Engines.
What problems is the product solving and how is that benefiting you?
No downtime for the site search and Product search. JSON response is so flexible to deliver the data with various Filters.
Recommendations to others considering the product:
More reliable site search to Integrate and get sclaed to the Enterprise Search.
Efficiently Replace Google Custom Search
What do you like best about the product?
Ease of setup, good support, an API, the ability to customize result rankings.
What do you dislike about the product?
The color picker. A more robust color picker for color options i.e. HSL or RGB sliders etc
What problems is the product solving and how is that benefiting you?
When Google dropped support for Custom Search Engine's in the private sector, Box Clever was looking for a solution to get our clients ad free search without having to build our own index. Swiftype Site Search was able to accommodate that with ease. They even worked with use to build out a special pricing plan to fit our Volume needs.
Recommendations to others considering the product:
Get a demo of the product, or trial run. Don't be afraid to ask for changes to plans if they don't fit your needs out of the box.
Seamless transition from now-defunct Google Search Engine
What do you like best about the product?
We love being able to drag and drop the page order displayed for a particular search. Before Swiftype, someone searching "cloud" on our site might see a blog post about the cloud before seeing a cloud service product page. That's a big deal.
What do you dislike about the product?
Our business relationship with Swiftype has been a series of pleasant surprises since day one. No complaints.
What problems is the product solving and how is that benefiting you?
We were in a time crunch with Google sunsetting its search appliance, and we needed a replacement by August. We checked out all the major search players, but Swiftype was the only company with the features we cared about: usability for techies and non-techies, search engine customization (design, features), and a cost similar to what we paid at Google.
Recommendations to others considering the product:
Do you want your website's search functionality to work? Use Swiftype.
Very nice product
What do you like best about the product?
For us, at Higher Education, this service was a very good alternative to Google Search. Easy to work with and a nice API.
What do you dislike about the product?
The price and some limitation on the API.
What problems is the product solving and how is that benefiting you?
Replacement of Google Search. Easy to deploy. Nice API, but with minor limitations.
Recommendations to others considering the product:
Recommended
Swiftype was the answer to our needs!
What do you like best about the product?
Customer service is outstanding; implementing Swiftype on our site with its API was very helpful; the analytics and ability to configure our site search engine is outstanding!
What do you dislike about the product?
A couple of Swiftype features could not be used because we are using their API, but very minor stuff.
What problems is the product solving and how is that benefiting you?
Google Search did not renew our site license (and many others), and so we needed a site search alternative quickly. Swiftype was the answer!
Recommendations to others considering the product:
No cost to try Swiftype on a trial basis.
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