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Reviews from AWS customer

8 AWS reviews

External reviews

124 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    reviewer2211648

Secures our infrastructure from end to end

  • June 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have some in our DMZ. We have some located in several locations throughout our state. Then we have our local Egress and VPN firewalls that we use.

What is most valuable?

The VPN is our most widely used feature for Cisco Secure Firewall. Since we were forced into a hybrid working situation by COVID a few years back, VPN is the widely used feature because everybody is working remotely for our agency. So it came in very handy.

What needs improvement?

Cisco Secure Firewall’s customer support could be improved.

For how long have I used the solution?

I have been using Cisco Secure Firewall for 20 years.

What do I think about the stability of the solution?

Cisco Secure Firewall is a very stable solution.

What do I think about the scalability of the solution?

We bought scalable products, and we're in a good position.

How are customer service and support?

With Cisco Secure Firewall's technical support, it's always hard to get somebody that knows what they're doing on the line. However, when you finally get somebody on the line, it's pretty good. Having to deal with the licensing and be able to open a TAT case based on the serial numbers was very difficult. The individuals we get support from are pretty good, but the solution's support is two out of ten because of the process of having to get to that point to get support.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have previously used Juniper. Our company decided to go with Cisco Secure Firewall because of the cost and ease of use. Also, the people in our team knew Cisco versus other solutions.

How was the initial setup?

Cisco Secure Firewall's initial setup was pretty straightforward. They have a wizard, which helped in some instances, but there's also a lot of documentation online that helps a lot.

What about the implementation team?

We have a reseller that we go through, and they helped implement Cisco Secure Firewall for us.

What other advice do I have?

The application visibility and control with Cisco Secure Firewall is pretty great. We have the FTD, the firewall threat defense, and FMC, the management console we use, and we have great visibility using that product.

Cisco Secure Firewall's ability to secure our infrastructure from end to end is really good. We always find things and or block things before they even happen. So it's great, especially with Talos.

Cisco Secure Firewall has helped free up our IT staff for other projects to a certain degree. We still have to review logs in the firewall, and hopefully, someday, we'll have AI to help do that for us too. The solution has probably saved our organization about ten hours a week.

We use Talos, among other threat advice tools, and it's very good. Talos automatically updates us on the threats out there, and we can deploy those to our devices if we deem it fit to deploy them.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience. We've used Cisco for so long, and we've never had a data breach up to this point.

Overall, I rate Cisco Secure Firewall ten out of ten.


    Vivek D.

One of best world class security controls

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Cisco firewall threat defense is the lower deployment cost with low-cost provisioning, and efficiency in blocking malicious flows is excellent
What do you dislike about the product?
There is a need to improve encrypted traffic performance and detect more sophisticated threats with a complete line of firewall solutions, which will help in having a more secure environment.
What problems is the product solving and how is that benefiting you?
Critical features like VPN and firewall are very beneficial. It guards the system against Webapp attacks and Malware executions or dropper infections, which helps in having a secure environment for users


    Pankaj P.

Best Virtual Firewall for Cloud

  • November 30, 2020
  • Review provided by G2

What do you like best about the product?
Its very easy to manage and configure, the best security updates from Cisco umbrella.
Cisco has the awesome customer support as well.
What do you dislike about the product?
Nothing to dislike about Cisco products, they are the best in data centers and now they are in cloud
What problems is the product solving and how is that benefiting you?
Geo IP based blocking is something we needed for our remote access solution.

Its amazing to see how it blocks the DDoS natively.
Recommendations to others considering the product:
Overall it is the most suitable product for our environment. Its delivers what is says.


    Aishwariya P.

CISCO NGFW

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
What best about the Cisco ASA line is that it is not just a router or a switch, it is an excellent firewall for your network, very efficient and more secure even than the well-known IP tables because it is a device fully developed for this purpose it becomes more efficient and secure than a server with several services and any firewall.
What do you dislike about the product?
Nothing else but License is terribly expensive of cisco NGFW.
What problems is the product solving and how is that benefiting you?
Configuration by console or ASDM client very stable. The client option presents many practical options to implement and improve in the network
Recommendations to others considering the product:
Designed as an important component of the Cisco Self-Defending Network, the Cisco ASA 5510 provides proactive threat protection that stops attacks before it spreads to the network, controls network activity and application traffic, and provides flexible VPN connectivity.


    shreyas j.

CISCO NGF

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
Next generation firewall provide so many things in same firewall like we can do web filter, provide advance threat and malware protection, allowing policy to be create on the basis if application & not only limited to IP AND PORT.
What do you dislike about the product?
Nothing else it is very easy to config and maintain .
What problems is the product solving and how is that benefiting you?
In next generation firewall we can do so many things in one and same firewall.like It provide URL filter, web filter, we can create rules and policy as per our requirement.
Recommendations to others considering the product:
IT is very easy to configure we can do so many things on one firewall


    Information Services

Excellent Firewall Platform

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
Inexpensive, ease to configure and manage, HA features are outstanding.
What do you dislike about the product?
I dislike very little with the ASA firewalls.
What problems is the product solving and how is that benefiting you?
The Cisco ASA firewalls provide us with an inexpensive enterprise level firewall platform. We use for firewall and VPN solutions in many eniorments and locations
Recommendations to others considering the product:
Highly recommended. Inexpensive enterprise level firewall.


    Mechanical or Industrial Engineering

Cisco Firewalls Rock

  • October 17, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use, simple to understand interface, remote access when away from the office
What do you dislike about the product?
Nothing that I can think of. Everything about it is awesome
What problems is the product solving and how is that benefiting you?
Stopping intrusions, routing to remote offices
Recommendations to others considering the product:
Go for it. It is the best firewall I have ever used.


    Management Consulting

Blends into the processes - not problematic

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
I don't have to really worry about this product - it runs in the background and I don't have to worry about.
What do you dislike about the product?
I don't really know enough about this product in order to dislike it.
What problems is the product solving and how is that benefiting you?
I used to have a lot more issues and now I don't have any issues with the firewall.


    Michael T.

Most reliable name in networking

  • March 20, 2018
  • Review provided by G2

What do you like best about the product?
Cisco has been the biggest player in network security for many years, and they have done this by being innovative and reliable with everything they do. Their customer support is top notch as well as their products.
What do you dislike about the product?
Not really Cisco's fault but The Cisco Adaptive Security Device manager can be a pain but this is because it uses Java and I have heard rumors that this is going away.
What problems is the product solving and how is that benefiting you?
Allows us to allow third party access from and outside network and keep them from going where they don't need to go.
Recommendations to others considering the product:
If you are not using Cisco products, then your company does not have a reliable network. End of story.


    Ralf R.

very good and stable hardware

  • February 12, 2018
  • Review provided by G2

What do you like best about the product?
stable, future proven, good skilled service
What do you dislike about the product?
middle pricing, complex sizing and os licensing
What problems is the product solving and how is that benefiting you?
security for our managed services and customers
Recommendations to others considering the product:
introduce one sercurity management for all products, including AMP and Umbrella