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solid product, but no longer budget-friendly
What do you like best about the product?
This paid implementation of OpenVPN is very reliable and easy-to-use. This webGUI makes OpenVPN relatively simple to get running, and makes the common settings of OpenVPN very accessible. The solution runs equally well as on-premise or in hosted environment, and downtime is negligible. The few times I have had questions for customer support, they have been answered quickly and efficiently.
What do you dislike about the product?
The licensing cost has escalated so much over the last 5 years or so that OpenVPN Access Server is no longer a no-brainer solution for small-business VPNs. The built-in VPNs on most firewalls serve basic needs for much less, and more robust solutions with better reporting and equally flexible user access permissions are no longer wildly overpriced. I would seriously compare alternatives before implementing Access Server in a new environment.
What problems is the product solving and how is that benefiting you?
Remote staff access to on-premise business application servers.
Good enough VPN access and management
What do you like best about the product?
It has the option to configure 2FA, easy to manage and implement
What do you dislike about the product?
Its very difficult to reset the 2FA of a user who lost their phone
What problems is the product solving and how is that benefiting you?
It allows us to set up a new VPN without having to pay for that additional service in AWS and GCP and it is much more easier to configure
Good solution but getting more expensive
What do you like best about the product?
Ease to deploy and setup end client software. We like that you can combine a license to achieve volume discount and apply across multiple access servers (e.g. buy a 50 user license for 2 different deployments where you fluctuate between 15 and 30 users on each server). You get license usage alerts to know when you're nearing capacity and can easily adjust the concurrent user count each month as needs change.
What do you dislike about the product?
The pricies have increased in recent years without any new features or value add.
What problems is the product solving and how is that benefiting you?
Remote worker access to on-premise assets (e.g. server shared folders) while maintaining user permissions.
Get the job done
What do you like best about the product?
Ease of configuring user policies and users
What do you dislike about the product?
Setup and upgrade complexity, lack of automation or pre-built connections to help with other user onboarding tools and price
What problems is the product solving and how is that benefiting you?
Access to private/restricted resources in cloud environments
Provides VPN client through cloud, encrypted and trusted
What do you like best about the product?
It has load balancing and access controls which makes it feasible to use and it tunnels IP subnetworks. It provides privacy, has firewall which makes it completely safe for use.
What do you dislike about the product?
The thing about Open VPN access server is that it is paid and we have to get a subscription in order to use all the features in it. Hence it is not my liking that I have to pay for it.
What problems is the product solving and how is that benefiting you?
It helps in providing users security, access to blocked websites and provides a feasible server to work on and is fast. It provides an additional security layer.
WebUI not working Properly
VPN server is fine but webui not working (admin and client both). Whenever I logged in as admin and accept T&C throws me out on login page.
Crazy and high-performing protocol but client absolutely needs to be reviewed, both on Windows and Linux
What do you like best about the product?
OpenVPN server is a high-performance and highly secure stack that is constantly updated to deploy various types of VPNs with full control and management of all available security options to pass only the configuration files to the end users. What needs to be reviewed as soon as possible is the Windows client and the Linux shell, which lack any graphic design, lack clarity on the available security options, and are not very secure in terms of managing saved sessions. Until they are updated, OpenVPN will be half crippled and half a marathon runner.
What do you dislike about the product?
As I have already said, the clients need to be completely revised because they do not allow easy identification of the options to choose, and considering that they often end up in the hands of end users on PCs or laptops who only need to connect without having IT and networking knowledge, it is necessary to make the GUIs much more user-friendly and less complex, as well as more secure for people who may not clearly understand what type of files and sessions they are operating with, given that often behind a VPN server runs the backbone and servers of an entire organization.
What problems is the product solving and how is that benefiting you?
Provide and obtain access to Linux resources, primarily Load balancers and related Ubuntu Server nodes, in a secure manner (clients always demand higher and at the same time reliable security standards, especially after the VORACLE bug that led to the exploitation of thousands of VPN servers), performant and fast through tuning that allows processing VPN packets via Hardware on custom firewall appliances like pfSense or similar.
IT Operations Manager
What do you like best about the product?
Easy to use and setup. Upgrade information on product from supplier when avvailible. Security recommendations on website.
What do you dislike about the product?
I'd like user to end up at different VLAN depending on client checks (AD member computer/cert or external clients.
What problems is the product solving and how is that benefiting you?
MFA demands on VPN solution.
Recommendations to others considering the product:
Highly reccomend it for a smaller company.
OPENVPN works pretty good
What do you like best about the product?
It's rather stable, assuming you always remember to use IE to manage your server.
What do you dislike about the product?
Support can be slow in resolving bugs. Also, if you use Chrome to manage, it may wipe out settings you have to key back in by hand.
What problems is the product solving and how is that benefiting you?
we use it to connect several hundred client to our secured network
Recommendations to others considering the product:
Be ready to have some work to do the setup. But once up, it runs pretty seamlessly.
Good security
What do you like best about the product?
I like that OpenVPN is one of the more secure VPN solutions out there, and that it has good client support.
What do you dislike about the product?
Because the client is not built in to the operating system on Mac and Windows, there can be integration issues. The big one for me is when OpenVPN does not override user DNS settings and they're unable to resolve hosts on the remote network.
What problems is the product solving and how is that benefiting you?
We use it to gain access to our network in a public cloud provider.
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