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Reviews from AWS customer

8 AWS reviews

External reviews

46 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Muhammad Huzaifa Khan

Improves security with comprehensive visibility and intrusion tracing

  • October 31, 2024
  • Review from a verified AWS customer

What is our primary use case?

We are using it for NetSpark, and I work for two organizations where I'm using this tool. In both, we are scaling our networks and endpoints, analyzing our traffic, and analyzing the endpoints and security.

How has it helped my organization?

In one organization where I started, we were using a SIEM solution and facing challenges like a lack of complete information. Deep Security has helped us to know where intrusion started, penetrated, and went within our network, thereby improving security.

What is most valuable?

I appreciate the complete visibility of information, including endpoints and detailed tracing from origin to navigation. It helps us detect and protect against network penetrations at the specific point of intrusion.

What needs improvement?

New patterns need improvement, as some new data access points are challenging to investigate and allow entry without detection. Improving this area and providing complete visibility would be beneficial.

For how long have I used the solution?

I have been using this product for nearly eleven months.

What do I think about the stability of the solution?

I would rate the stability as eight out of ten.

How are customer service and support?

I rate technical support a nine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used QRadar. Compared to QRadar, Trend Micro improves quickly based on feedback and provides more comprehensive solutions.

How was the initial setup?

In one premises, we deployed it on the cloud, which was challenging at the start, while on another it was set on TensorFlow, which was comparatively easy.

What about the implementation team?

Their team was very helpful during the deployment process. Trend Micro's team was particularly cooperative.

What was our ROI?

It has saved us time, money, and resources. We saved nearly forty percent of our time previously spent on manual investigations.

What's my experience with pricing, setup cost, and licensing?

The pricing is very fair, although there are other cheaper options. Due to our limitations, Trend Micro was our best option.

What other advice do I have?

I would rate it an eight out of ten.


    Nadeem Syed

Offers sandboxing unit and virtual patch management, stop all the vulnerabilities and exploits

  • August 29, 2024
  • Review provided by PeerSpot

What is our primary use case?

For the servers, they have Deep Security. Plus, they have introduced a new feature, which is threat assessment for networking. And that is the one product that we are actually promoting right now more than anything else in their portfolio.

Normally, customers use it to secure their servers. Especially when it comes to updates for our enterprise clients and any client who has more than 10 or 20 servers, it's very hard for them to have downtime to install all the patches, check them, test them, and then run them.

Trend Micro Deep Security is a very good solution for them because it stops all the vulnerabilities and exploits in the server. It downloads all the upcoming updates and gives you a time of your choice when you want to have downtime, maybe over the weekend. Then you can download all the updates, which have been tested on the Trend Micro site, and freely install them on your servers. Then you can bring the servers back up for working.

So in that sense, they save a lot of time in downloading and installing updates, while at the same time protecting the servers from all the vulnerabilities and exploits.

How has it helped my organization?

Trend Micro use IPS for remote vulnerabilities. If someone is using a remote desktop to exploit the network, that's where users use the IPS. And IPS in our region or in our country, where we have deployed it, it's only in enterprise companies, not as SMBs or the private sector. Mostly, it has been deployed in the banking sector.

What is most valuable?

It's a good product. It's taken the majority of the market share in Pakistan from any other product; the major feature of Deep Security is its virtual patching management, which they download on the cloud. They stop all the vulnerabilities and exploits as long as you don't download all the updates and install them physically on the servers.

So, in that sense, it is a very good product. And we've been selling it for a long time; it's been four to five years. And we have a lot of customers for it.

Trend Micro Deep Security has a sandboxing unit, which is one of the major features that actually gives you a chance to detect any kind of threat in your network or on your servers.

Also, if users truly want to secure their network and the servers, they may want to use XDR as well, which has all these features we just discussed.

What needs improvement?

Personally, I would like them to separate their products into different categories, rather than putting everything in one box.

What do I think about the scalability of the solution?

It's scalable in the sense that if they bring out any new version or new edition or anything beyond the IPS. So, it's scalable.

Which solution did I use previously and why did I switch?

I used to work with Kaspersky for a long time. Recently, I switched and I'm trying to work with Trend Micro. I'm also trying to include Carbon Black as an endpoint security solution in our portfolio. Carbon Black is in the initial phase, but I'm familiar with Trend Micro. I worked with them before, but not as our primary endpoint security solution. That used to be Kaspersky, now it's Trend Micro.

Now, I work with the entire product range of Trend Micro, but mostly, we're focusing on Vision One. So, from a sales point of view, I know a few things and I'm still learning.

What was our ROI?

Financial in the sense that it protects your servers. Simple as that. When you get attacked or compromised, the whole network is down. You lose time and money.

And it takes a long time to recover, especially if it's a ransomware attack. So in that sense, Deep Security is a quite good product.

What's my experience with pricing, setup cost, and licensing?

Trend Micro Deep Security is on the expensive side. If I compare it with other endpoint security products, for example, even Kaspersky or Bitdefender or any of the known endpoint security solutions, Trend Micro is a little bit on the expensive side compared to them.

What other advice do I have?

I would rate it a nine. I think it's a very good product. I would recommend Trend Micro Deep Security to others


    Sachin Bode

Has valuable intrusion prevention capabilities, helping us block unauthorized connections

  • July 30, 2024
  • Review provided by PeerSpot

What is most valuable?

The platform's IP detection feature is particularly effective in identifying connections to our servers.

What needs improvement?

There could be a centralized management server to oversee all platform functionalities.

For how long have I used the solution?

We have been using Trend Micro Deep Security for approximately three years.

What do I think about the stability of the solution?

I would rate the product's scalability a seven out of ten.

What do I think about the scalability of the solution?

The scalability was limited; the product did not detect as many behavioral patterns as CrowdStrike, which provided more comprehensive insights.

How are customer service and support?

The technical support experience was good, but there was room for improvement in terms of response time.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We decided to switch to a more AI-based solution from Trend Micro to address the rise in ransomware attacks better and reduce the number of servers needed for management.

What's my experience with pricing, setup cost, and licensing?

While the pricing was on the higher side, the manageability and comprehensive alerts provided by the product justified the cost. I paid approximately 26,000 per license. There is an additional cost involved for support services.

Which other solutions did I evaluate?

I compared the product to McAfee.

What other advice do I have?

The product's intrusion prevention capabilities were beneficial as they allowed me to block unauthorized connections and potential threats at both the server and firewall levels.

I rate Trend Micro Deep Security a nine out of ten.


    Anil Chauhan

Offers a super easy setup phase to users

  • July 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

I work in a finance-based company, so what we look at would be an anti-malware suite to inspect IPS policies, firewalls, and other such stuff.

What is most valuable?

The most valuable features of the solution are the log inspection and the IPS, which are the most effective compared to other tools.

Log inspection completely reviews all the logs on the machine rather than me going and investigating. I can take a quick look into the issues with Trend Micro Deep Security.

What needs improvement?

The tool needs to be made more user-friendly. The dashboard is there, but the solution's false positives are a bit higher.

For how long have I used the solution?

I have been using Trend Micro Deep Security for three years. I am a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a six to seven out of ten.

What do I think about the scalability of the solution?

I have no complaints about the scalability of the product. Scalability-wise, I rate the solution a seven out of ten.

How are customer service and support?

If I speak about the support directly from Trend Micro's team, I rate the technical support as five out of ten.

If I consider the support that I get from Trend Micro's sales engineering team, I would rate the support as a seven or eight. The support team does not reply, and if they do, they provide a response after a week, even if you say that we urgently need their help. The local team in my country, which is the engineering team from the sales side, contacted us and asked whether they could help us in any way with the ticket raised from our end.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's initial setup phase was super easy. Trend Micro's team was there to support us when we were setting it up. The sales team and sales engineering team were also helpful.

If ten means very easy setup and one means difficult, I rate the setup phase a seven to eight.

Within business hours, the solution was deployed in two days, considering that there was a need to set up policies and servers.

What other advice do I have?

With Trend Micro's virtual patching in place, the IPS rules are quite effective, so I don't have to patch my systems right away. Trend Micro has been quite aggressive in releasing the IPS rules, which protect our servers from any such incidents.

I wouldn't think that I have seen any reduction in security-related costs since implementing the solution. I have not seen a reduction in the pricing of the security suite, given the fact that the risks have been increasing worldwide or at a global level. We have to put more money to protect ourselves.

I would not blame Trend Micro for not ensuring that users see the cost reductions. Considering the many developments in the general market, the tool has to stay updated.

The compliance management in Trend Micro Deep Security has not very much improved the security audits, especially since we are using the on-prem version. With the on-prem version, you don't get much of the compliance management part. The SaaS version is quite different and we are looking to switch to it.

The fact that Trend Micro Deep Security has integrated everything with Trend Vision One is something that is more than sufficient.

We are using the tool's on-prem version, so I don't think I have seen anything related to AI.

I have not seen anything related to automation in the tool.

The suite is better, so when you are buying a product, make sure that you squeeze everything into one since that is where the real money lies.

I think the major value for my company does not come from Trend Micro Deep Security but from Trend Micro Vision One, XDR Telemetry, and everything else.

If a person has completed the integration, you don't have to look at the different modules of Trend Micro Deep Security, as you can just log into Trend Vision One and do all the XDR analysis.

I rate the tool an eight out of ten.


    Lucky Lushaba

Protects the customer's infrastructure

  • July 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to protect the customer's infrastructure. It can ensure that the infrastructure is well protected and that the customer has a good institution.

What is most valuable?

The solution provides ease of use, especially from non-technical testing. It's one of the best things. The deployment process is one of the easiest things because we didn't train our on-site consultant. The constant training from Trend Micro's side is that they develop internal causes to understand the upgrade because once they upgrade the platform, they also upgrade the technical person's skills.

What needs improvement?

Trend Micro can interact with their consultant to ensure that we receive constant training to understand their platform and how to improve it.

For how long have I used the solution?

Our clients have used Trend Micro Deep Security for 36 months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

15 users are using this solution.

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

You need to pay for a license per user for the product. There is no extra cost. It's pretty variable. It does match the value. It's quite valuable. The ultimate purpose is to ensure that no incident can destroy the company's reputation.

What other advice do I have?

The automation capabilities were perfect. Yeah, they interact with the software. If you install something, there will also be some reports. They will come back with feedback.

One of AI's benefits is improving automation and understanding between different parties. AI is frequently in the news, but everyone does not fully realize its potential. If there is a gap between the workforce and AI, it will remain a buzzword rather than something we fully utilize. We must understand AI, its benefits, and how to use it. Institutions should develop training platforms to bridge this gap and ensure a better understanding of AI's capabilities.

If you use deep security products, you'll be doing yourself a favor. They're not that expensive; they're pretty responsive, and they are perfect for your requirements.

Overall, I rate the solution a nine out of ten.


    Vikas Saxena

Provides good vulnerability assessment and real-time scanning features

  • June 21, 2024
  • Review from a verified AWS customer

What is our primary use case?

We are using the solution for IPS and XDR.

What is most valuable?

Trend Micro Deep Security has fantastic and very advanced features. The most valuable and advanced feature of the solution is the ability to check vulnerabilities. The solution's real-time scanning allows me to monitor my entire network.

What needs improvement?

The solution's reports should include more details of events like device control, live health status of the server, and inventory management.

For how long have I used the solution?

I have been using Trend Micro Deep Security for two years.

What do I think about the stability of the solution?

Trend Micro Deep Security is a very stable solution. Our network and servers haven't experienced any downtime.

I rate the solution’s stability ten out of ten.

What do I think about the scalability of the solution?

I rate the solution a nine out of ten for scalability.

How are customer service and support?

The solution's technical support is good and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used a different solution. We switched to Trend Micro Deep Security because we wanted cloud deployment and more advanced security. Trend Micro Deep Security has modules like vulnerability assessment and TAC mode, which were not available in our previous tool.

How was the initial setup?

The solution's initial setup is very easy. The solution can be deployed within a few minutes.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is reasonable.

What other advice do I have?

We are using Trend Micro Deep Security on our servers, which are in TAC mode. We can only monitor them, and the servers are behind the firewall. We are using the solution only in our LAN environment. There is no direct internet traffic on that server. Since we only work in the LAN environment, we don't get any IPS events. It is very easy to deploy the client and manage the console.

Overall, I rate the solution ten out of ten.


    Nikhilesh Verma

Offers a good firewall that blocks unwanted ports

  • May 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company to reduce SMB attacks on the data center site and ensure data center protection from flooding and threats.

What is most valuable?

For server security purposes, I like the product's firewall. The firewall has three features we use in our company, of which one controls flooding, the other blocks unwanted ports, and the third allows us to control traffic via Deep Security if the firewall port is open from the switch or router side.

What needs improvement?

In our company's infrastructure, we have not faced any challenges with the product. Considering the lack of issues or challenges faced with the use of the product in our company's environment, I feel that it is a good solution.

Sometimes, the product is not very stable, but it is something that depends on the infrastructure in which the tool is used. The aforementioned area can be considered for improvement.

If Trend Micro Deep Security wants to implement some new features in it, then I would say that it should focus from a networking point of view and see how to control network traffic specifically coming from external to internal traffic on the servers.

For how long have I used the solution?

I have been using Trend Micro Deep Security for two years. My company operates as a system integrator for Trend Micro.

What do I think about the stability of the solution?

If I consider my company's infrastructure, everything is good with the product because we have enabled the threat protection systems to control our environment, so we don't see any suspicious activities.

I rate the solution's stability as ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, it is a good tool, and I rate the solution as nine out of ten.

How are customer service and support?

When it comes to technical support, I would say that none of the products are bad, and all the tools are usually good. There are a few areas where certain modifications or changes are required, and it is something that varies from client to client. In my opinion, all products, including Symantec and Trend Micro, are good. Based on the infrastructure of users and what they want to implement, there are a few things that Trend Micro should understand. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I work with Trend Micro Endpoint Security with Apex One. I also use Symantec.

How was the initial setup?

If I consider my company's infrastructure, everything is good with the product because we have enabled the threat protection systems to control our environment, so we don't see any suspicious activities.

I rate the solution's stability as ten out of ten.

The solution is deployed on the cloud.

Which other solutions did I evaluate?

Symantec and Trend Micro Deep Security are good products, and I don't have any issues with either of the solutions, specifically from a technical perspective.

The costs associated with both the products are taken care of by the sales department or management in our company. Symantec and Trend Micro Deep Security have features that are almost 80 to 90 percent similar. The only area where Symantec needs to improve is related to the remote capabilities it offers.

What other advice do I have?

The product's intrusion prevention system works fine, but we have not implemented any other policies in our company. In our company, we use the default policy in our environment to deal with and prevent intrusions, so we have not customized any policies associated with the intrusion prevention system. With the default policies in place, whenever there is some traffic coming in, the tool will automatically detect, allow, or take action based on the signatures.

I have learned many things while using the product, including the fact that it is very important for a company to decide what they want before purchasing a solution.

I rate the tool a nine out of ten.


    Majid Hussain

Offers troubleshooting insights with a customizable dashboard for real-time monitoring and IPS activity

  • March 28, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our company uses Trend Micro Deep Security as a conventional IPS and for malware detection. The solution is also used for real-time monitoring and to evaluate the monitoring impact on the system. The solution's impact or consumption of memory can also be checked. Trend Micro Deep Security is compatible with various platforms, such as Windows and UNIX.

What needs improvement?

In an older version of Trend Micro Deep Security, our company faced issues syncing the active directory accounts. Anytime we revert to the support team of the solution, they always propose to update the Deep Security Manager to resolve every issue, which is an ineffective approach. I believe the support team should be more proactive in providing effective options or guidance to resolve issues around the product.

Although in our company, we try to add exclusions and troubleshoot for real-time monitoring and upgrade the version, there are clients who consume a lot of memory; on average, 30% of memory remains occupied. The solution's memory consumption impacts certain aspects of the client's infrastructure.

Even after whitelisting one of our company's port scanning servers or tools, the IPS activity continuously monitors and sends false positive alerts, we haven't found a solution to this over the past four months. Trend Micro Deep Security should have a lab-type environment where the solutions for every issue can be found through simulation.

Trend Micro Deep Security is looked upon as a new-generation antivirus that is used on the server end. In future versions of the solution, I would prefer the upgrade process to be simpler than on Linux; the upgrade is a lengthy but easy process. Our company expects the tool's upgrade process to be lighter over the Linux platform, similar to its offering for the Windows platform.

For how long have I used the solution?

I have been using Trend Micro Deep Security for four years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. The solution is satisfyingly stable. But at times, I have experienced the solution to be non-responsive and there have been instances where the system had hanged without any notification.

Our company team had to manually intervene in the aforementioned scenarios to understand the issues. Often, I have witnessed the system hang and reboot while upgrading Trend Micro Deep Security, our company team had to manually force restart.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. Scaling the solution across Linux systems might be difficult. There are a few Windows systems in our organization that are quite old and out of support, but they are in production; I have rated the scalability after considering all such factors.

Trend Micro Deep Security is running 24/7 in our organization to receive alerts daily and evaluate the Deep Security Manager to manage issues of our company's clients. In our organization, we are presently trying to onboard more servers and we have plans to expand the solution to the Kubernetes cluster, but the present model of Trend Micro Deep Security does not fit in with the aforementioned cluster or infrastructure.

How are customer service and support?

I would rate the tech support an eight out of ten. Our company expects more accurate and effective solutions from the support team.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the initial setup process an eight out of ten. Trend Micro Deep Security is not as robust or automated as any EDR solution, so most configurations must be implemented manually.

The manual configuration tasks include whitelisting, adding exclusions, and creating policies. By streamlining the manual configurations, the solution can become more advanced. From the solution's setup process initiation to production, it's a lengthy and exhausting process of manual tasks.

Our company belongs to the large-scale category with about 1500 system servers, and about three professionals are needed to maintain Trend Micro Deep Security even though we have eight managers, excluding the lab environment.

What was our ROI?

Trend Micro Deep Security is capable of providing an ROI. I would rate the solution's ROI as nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is offered at an average price point. I would rate the pricing an eight out of ten. To our company, Trend Micro Deep Security seems slightly expensive. In our organization, the solution's license is renewed yearly.

What other advice do I have?

The primary advantage of the solution is the insights obtained for a troubleshooting server. For example, the solution's insights often include creating a diagnostics package and directly sharing it with the support team to gain further troubleshooting advice. The insights provided by the solution are vital for the operations on the server side.

In our company, we always prefer Trend Micro Deep Security over an EDR solution due to its security capabilities, alerts, and a configurable dashboard that auto-updates daily. The solution's dashboard provides clarity on the number of infected files and also allows for the tracking of IPS activity. Any kind of ransomware attack is also mitigated by Trend Micro Deep Security.

The solution's features, including real-time monitoring, IPS activity, and firewall alerts, are found to be the most effective in our company for network defense.

In our company, we review the IPS alerts from the Trend Micro Deep Security console to have a fair understanding of what's entering and leaving the server and who is trying to breach the system. IPS is a crucial component in our organization's daily cybersecurity monitoring.

Most of the alerts will be false positives, but the solution can provide alerts at a rapid pace. First, the alerts arrive on the solution's dashboard, and then the SMTP is configured to distribute the same alerts over email. Once the alerts are received in email, our company team reviews them and tries to identify whether it's a real threat incident or a false positive. The solution thus not only tracks and blocks threats but also notifies the responsible engineers of an organization.

It's a robust and reliable solution that provides in-depth insights while troubleshooting. I would advise others to evaluate the licensing cost and the support availability in their region before adopting Trend Micro Deep Security.

I was previously working in the Middle East with the solution, where support was superior, and an executive would jump over a call with me to resolve the issue, but in Europe, the support quality is not the same, and communication is preferred only via email.

I expect to witness improvements in the solution's support quality in Europe, where issues are being solved over a single phone call instead of an extensive email thread. I would rate Trend Micro Deep Security as nine out of ten.


    reviewer2380098

Easy to use, provides excellent anti-malware features, and is easy to implement

  • March 21, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for Windows Server on Linux distribution. We have several environments. We use the tool to secure on-premise servers.

What is most valuable?

I like the anti-malware features. We use it only for the on-premise environment. The tool helps with server protection. The implementation is easy. It provides high security. We have a hundred workloads. It is a good tool. It is easy to use. It has a good dashboard and great features.

What needs improvement?

The workloads must be better.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The tool has high stability.

What do I think about the scalability of the solution?

The tool’s scalability is good. We can easily scale it. Our clients are small businesses.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy. I rate the ease of setup a ten out of ten. The deployment took three days.

What other advice do I have?

I will recommend the product to others. Overall, I rate the solution a ten out of ten.


    Gowtham N

Provides necessary protection against current and relevant threats

  • December 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Trend Micro Deep Security to enhance the security of our servers, which run various operating systems, including Solaris. For our servers, especially those involved in Webex, we deploy agents and enable specific modules like anti-malware, intrusion detection, and firewall protection.

How has it helped my organization?

Trend Micro Deep Security has significantly improved our organization's security posture. It has streamlined reporting processes, enhanced claim filing efficiency, and provided robust protection for our IT systems. With features like real-time threat monitoring, it ensures a secure environment.

What is most valuable?

The integration options of Trend Micro Deep Security have been particularly valuable. The integration options in Trend Micro Deep Security are crucial for our banking organization. With DLP campaigns being a priority, the seamless integration ensures that endpoints are effectively enabled, providing necessary protection against current and relevant threats.

What needs improvement?

There is room for improvement in Trend Micro Deep Security, particularly in endpoint security. Enhancements in agent performance are needed, specifically in reducing server utilization during scanning. This improvement would contribute to increased efficiency and lower operational costs, ensuring a smoother and more responsive system.

For how long have I used the solution?

I have been working with Trend Micro Deep Security for three years.

What do I think about the stability of the solution?

I would rate the stability as a nine out of ten.

What do I think about the scalability of the solution?

I have faced some issues with Trend Micro Deep Security's scalability, like communication errors and settings in green states. Resolving these requires support and knowledge to allocate resources effectively.

How are customer service and support?

The technical support for Trend Micro Deep Security has been decent. However, I believe there's room for improvement in engagement. When raising a case, the ability to quickly connect remotely and discuss specific documentation related to our environment would enhance the overall support experience. I would rate the technical support as a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate the easiness of the initial setup as a seven out of ten. Setting up Trend Micro Deep Security was not entirely straightforward. While there is a comprehensive solution, the complexity arises from the diverse components in our environment. Unlike a single-box setup, we manage multiple components, which requires careful configuration for effective deployment. It took three months to deploy the solution.

What was our ROI?

We have seen a return on investment from using the solution.

What's my experience with pricing, setup cost, and licensing?

I would rate the costliness of the solution as a seven out of ten. The pricing for Trend Micro Deep Security is fixed for five years, and there are no additional costs beyond the standard license increase during this time.

What other advice do I have?

My advice for someone considering Trend Micro Deep Security is to conduct a thorough POC before implementation. Ensure all modules are enabled during the POC and carefully assess how the solution works in your specific environment. Check the enrollment process and functionality before moving forward with the implementation. Overall, I would rate the solution as an eight out of ten.