Helpful for email filtering
What do you like best about the product?
We like that it filters out spam emails and emails from people that we do not know.
What do you dislike about the product?
Do not like that sometimes I don't get emails fro multiple days that would've been helpful to get earlier.
What problems is the product solving and how is that benefiting you?
Spam/many emails
Sophos UTM
What do you like best about the product?
Absolutely the best security software in the business with the VERY best customer service.
These folks go above and beyond to help you out of a jam or fix issues with security whether you are new and have viruses and holes in your security or if its just something simple they are the best of the best for security
What do you dislike about the product?
Absolute do not dislike anything about
Sophos I was actually the one who recommended them from prior experience with them at my home. I had called them randomly with a problem with my home computer and they walked me through fixing it without me ever being a member or having their software.
Thjat is impressive!
What problems is the product solving and how is that benefiting you?
Well obviously security. There are multiple properties that we communicate with online and we had a lot of issues with hacking and it was getting really bad. Once this was in place life as a manager was much easier.
Recommendations to others considering the product:
Do not hesitate to get this for your company they are the best in the business and I would recommend them to anyone who is looking for security services.
Great threat management
What do you like best about the product?
simplicity and effectiveness, great filtering
What do you dislike about the product?
potentially beatable by motivated people
What problems is the product solving and how is that benefiting you?
filtering, general security and threat protection
Recommendations to others considering the product:
Have experience with other threat management solutions for an understanding of the breadth of this one
A great tool for enterprise security
What do you like best about the product?
Ease of use but also the capabilities to get granular with the setup. Administration is very clear cut as well.
What do you dislike about the product?
Its on the high end on price. The original product was a little clunky but has been much more streamlined since using the sophos cloud to manage utm.
What problems is the product solving and how is that benefiting you?
Prevention of ransomware or other malware activities.
SImplicity in Security
By implementing Sophos we were able to centrally control all security policies governing ingress traffic, and ensure that proper protection policies are in place for each application VPC. They are also able to easily gather logging data in a central location which can then be used for Administration, troubleshooting, and auditors.
Sophos UTM is a strong and reliable network protection device
What do you like best about the product?
Honnestly Sophos UTM offers a super strong level of protection all around the network and it's a super reliable and low-maintenance devie. We work with Sophos product for about 10 years now and we are always very impressed on how reliable they are, but also very effective to protect our medium sized business. We also use several other products from Sophos, such as Endpoint and Server advanced protection and they are integrate with the UTM. The Sophos "eco system" is as user-friendly as Apple products, but at an entreprise level. I must also mention that while business security devices and application are NOT cheap, Sophos offers some VERY competitive price point and if you combine several products/services, they are always avaible to offer a kind of "group deal".
What do you dislike about the product?
It's sometime a bit hard to get technical support from Sophos. They are a very great company, but sometime when I have some very in-depth questions, I feel like it's hard to get clear answers. But otherwise nothing to complaint about Sophos!
What problems is the product solving and how is that benefiting you?
Well, this answer is very easy to answer! Sophos UTM provides the required and even more level of protection any size business absolutely need. It's not even optional to get this type of device in any business, it's mandatory.
Recommendations to others considering the product:
Sophos is supposed to release a completely new generation of appliances in 2018, so after trying it out we will see if Sophos is still in the right direction or if we will choose another appliance manufacturer.
Best UTM on the market
What do you like best about the product?
It's been around for a long time and has a huge community support base
What do you dislike about the product?
The inability to manage it from Central.
What problems is the product solving and how is that benefiting you?
Compliance
Recommendations to others considering the product:
Do the UTM not the XG.
Used in production for 4 months
We are using the Auto-Scaling solution with the WAF feature to protect 3 of our customer's web applications as part of a "shared security tier" model, split over multiple peered VPCs, and so far the UTM has been great. It has done most of what has been asked of it with no failures. Even on the minimum recommended size of m4.large for the controller and c4.large for the workers, it has not needed to scale up once yet.
We also use it for support users dialling in to AWS via the SSL VPN, and it is intuitive and easy to support via the User Portal, even with 2FA turned on.
The only criticism is that Sophos Support have not been great at supporting the Auto-Scaling model in AWS, it is almost as if they have had little to no training on it and several times I have had to explain it to them in full before any sort of support is necessary. I did however have great support from the After-Sales team which more than made up for it.
So far we have not updated the firmware on the solution for fear of it falling over, the documentation on this (updating the CF template to get the latest Up2Date) is pretty basic and doesn't fill me with confidence.
Bottom line is: The UTM auto-scaling does its job and it does it well, however the Support (and we are paying for Premium support) leaves much to be desired.
The best firewall solution for any business small to large!
What do you like best about the product?
How through it is. It protects EVERY aspect of our data coming in and going out. The reporting and alerts are fantastic in assisting in tracking down issues within the network.
What do you dislike about the product?
Sometimes it can be a little overwhelming when setting up access to certain rules, ports, sites, etc. But Sophos support is spot on and always there to help.
What problems is the product solving and how is that benefiting you?
Keeps all of our data safe, keeps our users (rather they be guests or employees) safe, we don't have to worry about data breaches. Peace of mind.
Recommendations to others considering the product:
If you are worried about network security, look no further.
Sophos - does it work?
What do you like best about the product?
From a security point of view, i do believe its one of the best in the market. It offers a secure way to encrypt your data and provide an audit way needed many times.
What do you dislike about the product?
Under certain situations, Sophos simply will not crypt the disk. For example, some bad sectors or even some other 'SW' bug makes some issues and we could think everything is encrypted and its not!
What problems is the product solving and how is that benefiting you?
Security, Information Confidentiality and Auditability. Many of these goals are not implemented to have financial benefits but there are many other ways to get the value out of the tool.
Recommendations to others considering the product:
Ensure you have all policies defined and do some periodic audits.
