Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

21 AWS reviews

External reviews

15 reviews
from and

External reviews are not included in the AWS star rating for the product.


    George Philippakos

Backup process and monitoring become simple and effective while seamless instance recovery and cost optimization ensure business continuity

  • August 21, 2025
  • Review from a verified AWS customer

What is our primary use case?

I use N2WS to back up EC2 instances as well as VPC.

How has it helped my organization?

N2WS is a perfect backup solution for AWS EC2 instances and VPC backups. It has made our backup process and monitoring simple and effective.

What is most valuable?

Policy creation is straightforward, with automatic backups of new resources enabled through tagging. Instance recovery is seamless, whether within the same VPC or across different VPCs.

File-level restores are intuitive and easy to manage, while full VPC backups provide critical protection and peace of mind in the event of a disaster. In addition, lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.

The ability to create immutable backups further strengthens our business continuity strategy by ensuring an additional layer of protection against accidental or malicious data loss.

What needs improvement?

Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version. I am eager to upgrade and take full advantage of these enhancements.

For how long have I used the solution?

I have used the solution for 6 years.

Which solution did I use previously and why did I switch?

I previously used native AWS Backup, but N2WS provided me with a better platform and features.

What's my experience with pricing, setup cost, and licensing?

I believe N2WS offers a highly competitive pricing model, delivering excellent value. It is certainly a worthwhile investment, providing a strong return on investment (ROI).

Which other solutions did I evaluate?

Aside from native AWS Backup, I did not evaluate other cloud backup vendors. N2WS came highly recommended, and I am confident in my decision to select them as our backup and recovery solution. As it turns out, it was one of the best decisions for the organization.

What other advice do I have?

N2WS is a powerful solution with a rich set of features designed to address even the most complex backup and disaster recovery requirements. I have tested it across multiple recovery scenarios, and it has consistently delivered as promised.

I am excited to explore the new features as the platform continues to expand its capabilities. In today’s world, where data protection is more critical than ever, N2WS provides the reliability and confidence I need.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    N2WS is a great Cloud Infrastructure Management software

Reliable backup software

  • November 22, 2023
  • Review from a verified AWS customer

N2WS serves as a reliable backup and recovery solution built in the cloud, for the cloud and it offers cross-cloud capabilities with the ability to archive AWS snapshots to Azure Repository.


    Intuitive GUI with ease of access and backup management

An intuitive GUI with a centralized console that is easy to learn and acts as a single pane of glass

  • November 20, 2023
  • Review from a verified AWS customer

An intuitive GUI with a centralized console that is easy to learn and acts as a single pane of glass, easy to manage backups using N2WS CPM backup policies


    Jose L. Marina

Good snapshot scheduler

  • November 16, 2023
  • Review from a verified AWS customer

I don't like to consider CPM a full and complete backup software. It's more like an upgraded snapshot scheduler for AWS. It serves it purposes and does it well. I can create, edit and manage my backup policies to create snapshots in whatever schedules I like. It's compatible with pretty much every relevant element on AWS and it's easy to use and upgrade. I'd like to use days instead of versions for the retention periods, so hopefully they add that in the future.

Overall, if you want a simple, functional and non-expensive tools for you AWS Snapshots, this is your tool.


    Arti

Great A Great product to protect AWS resources

  • November 15, 2023
  • Review from a verified AWS customer

In just minutes, you can protect, improve, and save money on your AWS workloads.

You can manage a lot of AWS accounts efficiently without losing visibility of their protected resources.

It is the only AWS backup solution that intelligently uses AWS functionality instead of trying to graft cloud functionality onto a traditional backup software.

The new interface is clean and easy to use.!

Overall great product and awesome customer support...!


    Chris

RDS and VPC backup is awesome

  • November 14, 2023
  • Review from a verified AWS customer

Using it mainly for RDS cross-account and cross-region backup with custom policies. VPC Capture and Clone feature allows for all VPC configurations to be restored in another region, ensuring a full, comprehensive recovery.


    Linga Raja

A highly stable and easy-to-use solution that can be used for backing up EC2 instances

  • September 18, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use N2WS Backup & Recovery for backing up EC2 instances.

What is most valuable?

N2WS Backup & Recovery is very easy to use and configure backup for AWS instances. Since it's deployed on AWS, it's very easy to use and gives multiple reporting features.

What needs improvement?

N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.

For how long have I used the solution?

I have been using N2WS Backup & Recovery for more than six years.

What do I think about the stability of the solution?

N2WS Backup & Recovery is a very stable solution.

What do I think about the scalability of the solution?

N2WS Backup & Recovery is a scalable solution.

How are customer service and support?

We have contacted the solution's technical support team, who are very helpful and help us solve our issues. If there are any product issues, they involve the development team to sort that out.

How would you rate customer service and support?

Positive

How was the initial setup?

N2WS Backup & Recovery's initial setup is easy.

What other advice do I have?

I would recommend N2WS Backup & Recovery to other users.

Overall, I rate N2WS Backup & Recovery a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Cezar Ashkar

Easy to use and setup

  • July 26, 2023
  • Review from a verified AWS customer

What is most valuable?

One valuable feature is the easy-to-use GUI.

What needs improvement?

There is room for improvement in stability.

For how long have I used the solution?

I have been using this solution for a few months. We currently use the latest version. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. 

How are customer service and support?

The technical support of N2WS has an amazing team. They are prompt in closing out issues and are responsive to emails.

How was the initial setup?

The initial setup is easy. 

What about the implementation team?

We have received help from the team of N2WS. The enterprise team told me how to go forward with the setup.

For maintenance, only one person is enough because basic algorithm, you can work with it.

What's my experience with pricing, setup cost, and licensing?

I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.

Which other solutions did I evaluate?

We're currently exploring our options. We are comparing N2WS Backup & Recovery with antivirus and Veeam. So, I'm trying to compare the features of the software.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. I would recommend staying in contact with N2WS's team for help.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Bad experience with support after updates

Bad experience with support after updates

  • April 12, 2022
  • Review from a verified AWS customer

Support based only on knowledge, they do not provide immediate support and do not even understand the scenario and the criticality of your business. We need assisted support for being more than 3 days with an open case and they are omitted.
Hope they change otherwise $900.00 for support like this run immediately.


    Jordi P.

An essential product to protect AWS resources. Love it!

  • September 08, 2020
  • Review provided by G2

What do you like best about the product?
In just minutes, you can protect, improve, and save money on your AWS workloads.
You can manage a lot of AWS accounts efficiently without losing visibility of their protected resources.
Great product!
What do you dislike about the product?
Some updates require to launch a new instance to keep the CPM updated. If you are obsessed with security, you need to know that you´ll need a third party IDP compatible with SAML 2.0 to enable double authentication to your CPM users. Unfortunately, you can't protect your root account with this because of a limitation on the CPM side. Rotate root passwords are the only way to prevent unauthorized access. N2WS is a great team that is keeping the solution updated with new features very often to be one of the best AWS backup and recovery software, so I'm completely sure that they will improve or implement a solution to improve it.
What problems is the product solving and how is that benefiting you?
N2WS CPM allows us to manage a large amount of AWS accounts efficiently from one console without losing visibility of their protected resources. It was a must.
We saved time and resources deploying the CPM. We have a clear image of how backup and recovery are implemented in our organization. Our customers are using the CPM as a SaaS, and we got good feedback from them, especially, after the last CPM release (3.1)
Recommendations to others considering the product:
If you are looking for the best suite to protect your AWS workloads, N2WS CPM is your product.