Palo Alto Firewall Maximized
What do you like best about the product?
I love the amount of logs and features provided by Palo Alto when compared to Cisco. The interface is simple and straightforward making it easy to use.
What do you dislike about the product?
Panorama can use some work. There are times when I am attempting to make changes to the firewall and it doesn't push through.
What problems is the product solving and how is that benefiting you?
It's top of the line in protection and securing our network. Very important in a school setting!
Ease of use
What do you like best about the product?
One of the standout aspects of Palo Alto Networks Next-Generation Firewalls (NGFWs) is their ability to provide deep visibility into applications, users, and content. The use of their App-ID, User-ID, and Content-ID
This capability allows the firewall to detect and block zero-day threats in real time
What do you dislike about the product?
installation and configuration
sometimes cause latency issues, especially in environments with heavy encrypted traffic
What problems is the product solving and how is that benefiting you?
SSL Decryption
User and Identity-based Policies
Application Visibility and Control
Excellent, I love the firewalss, alot of capabilities
What do you like best about the product?
Easy to monitor Trafic. Excellent experience with Palo Alto consultant in regards to implementation of the firewall. Global protect is easy to use and rarely has any issues. Palo alto customer support is easy to reach.
What do you dislike about the product?
Palo Alto does not support EIGRP, cuased a lot of issues including temprarily creating a static route and then having to switch our routing protocol to OSPF. In addition Panorama is extremely glitchy and does not push out updates to all the firewalls sometimes.
What problems is the product solving and how is that benefiting you?
It has more features then Cisco Asa Firewalls. We needed to update our firewalls so I decided to go with Palo Alto instead of Cisco.
Simple to use
What do you like best about the product?
Love the simplicity of it, once you get into networking it's nice to have.
What do you dislike about the product?
With the GUI was more developed or refined, it definitely needs some more attention
What problems is the product solving and how is that benefiting you?
Providing IDS for my network
Precise and fully functional
What do you like best about the product?
Advanced security feature with ease of use
What do you dislike about the product?
The UI is a bit dated. An update would be nice. Comestic.
What problems is the product solving and how is that benefiting you?
Implementaion of secuirty policy for internal and external traffic. Globalprotect for all our remote users.. Site to site with our cloud tenant
Enables us to address a lot of customer queries
What is our primary use case?
I use it for two main reasons. In case there is a customer query, Palo Alto firewall is one of the vendors that we support for syslogs, rule management, change management, and traffic monitoring.
Our product is used to query the firewall and provide a dashboard that raises alarms if any suspicious activity is detected. It involves the management of the firewall. We have a partnership with Palo Alto, and I have worked with VM-Series.
When a customer encounters an issue with our product in accordance with Palo Alto, I analyze the problem and provide solutions. Additionally, I have constructed a lab with network devices for partner training. This lab uses Palo Alto firewalls for communication.
How has it helped my organization?
By using this firewall, we were able to address a lot of customer queries and answer to their VM-Series. This helped us retain our customers and gain confidence from them.
What is most valuable?
Palo Alto is easy to use. The UI is very easy to understand and does not require any certification or highly skilled technician to handle the firewall. It is very user-friendly and straightforward out of the box.
What needs improvement?
An area for improvement would be AI-related features, particularly in rule management or threat intelligence. Focusing on AI-based threat detection would be beneficial.
Additionally, enhancing the ease of accessing technical support would be useful.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series for about three to four years.
What do I think about the stability of the solution?
Stability is good. Once it is configured, it is stable, and I would rate it nine out of ten. I have not experienced any outages with Palo Alto, unlike other vendors like Sophos.
What do I think about the scalability of the solution?
Scalability is good, and I would rate it eight out of ten. We use it for testing with a low load, and it works well. In production setups, I have observed it being used effectively with a large number of transactions per second.
How are customer service and support?
Reaching technical support is challenging, and I may not be eligible for direct support since I'm not a customer. It involves multiple channels. I would rate their technical support seven out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Cisco ASA, an older version, due to its market leadership at the time. We moved to Palo Alto due to multiple customer requests for other solutions like Sophos, FortiGate, SonicWall, and WatchGuard.
How was the initial setup?
The initial setup was very easy and can be rated nine out of ten. It is straightforward to configure, and the UI is simple.
What about the implementation team?
I did everything myself. One person is sufficient for the deployment and maintenance of five to seven firewalls.
What was our ROI?
The return on investment is seen in customer retention and addressing their queries rather than in revenue.
What's my experience with pricing, setup cost, and licensing?
I'm not the right person to give a rating for pricing, as I use a not-for-sale license provided by Palo Alto for testing.
Which other solutions did I evaluate?
We evaluated Cisco ASA, but due to diverse customer demands and requests for vendors like Sophos, FortiGate, SonicWall, and WatchGuard, we extended our support to Palo Alto as well.
What other advice do I have?
For software application firewalls, this is the best solution. If you are using it in a cloud or as an application firewall, then Palo Alto Networks VM-Series is the best one for you.
I would rate it an eight out of ten.
The easiest NGF to use
What do you like best about the product?
The ease of the graphical interface and the support it provides to the end user
What do you dislike about the product?
How difficult it is to update and maintain
What problems is the product solving and how is that benefiting you?
Greater support to the end user
The very best firewall solution there is
What do you like best about the product?
Palo Alto Networks' user-ID role-based policies are very effective in providing layered security. GlobalProtect services are easy to set up and configure and are scalable in a large enterprise.
What do you dislike about the product?
The firewall services are highly regarded in the enterprise security world no doubt but for a non-service-based organization with a small IT team the licensing structure can sometimes be confusing.
What problems is the product solving and how is that benefiting you?
The Global Protect VPN services are very useful for employees login in from remote locations. IT provides the same level of security and protections as if they were on site.
Best Firewall for cyber security
What do you like best about the product?
I like different models of firewalls exists to use for productive security for IT
What do you dislike about the product?
Even though exists in the market, its not widely used
What problems is the product solving and how is that benefiting you?
1) Helps for the security of the application
2) wide range of cyber attacks prevention
Palo Alto Firewalls are so far better than my expectations
What do you like best about the product?
The firewalls capabilty of handling traffic is top notch and the way you can develop custom App IDs are my favourite part and intergration of Palo Alto Firewalls with Gloabal Protect VPN is also amazing. We have 50+ firewalls in our organisation ranging from PA-220 and to PA-5000s series and we use panorama to manage these firewalls which makes the management easy. Also the URL firteling, WildLife threats and use of EDLs are also one of the great features of the firewalls. The options you have while implementing the new firewalls rules is something that is helpful where you can customize your rule however you want. It is very easy to implement the firewall rules, even a fresher in the security industry can easily grasp it.
Finally, the customer support, Palo Alto's customer support are very responsive and so far whatever engagement I had with them were always very prompt and very promising. They were able to help from technical to sales in a very excellent way.
What do you dislike about the product?
The only downside of using the Palo Alto Firewalls is there resolution of bugs. When you report a bug it takes few weeks for them to resolve that and get new patches of the software version.
What problems is the product solving and how is that benefiting you?
We are a university and firewalls are big part of our security infrastructure. We have custom requirements which we get on daily basis and the way the firewalls handles and helps in easing out the implementation is outstanding.
