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Reviews from AWS customer

13 AWS reviews

External reviews

174 reviews
from and

External reviews are not included in the AWS star rating for the product.


    akhil v.

Palo Alto Network firewall review

  • November 10, 2024
  • Review provided by G2

What do you like best about the product?
Palo Alto firewall has various options and easy to integrate with various tools and easy to understand.
What do you dislike about the product?
The down side of palo alto next generation firewall is nothing
What problems is the product solving and how is that benefiting you?
It is helpful to block Ip address easiy and it's easy to integrate and use this to increase security on the server level


    Primary/Secondary Education

Palo NGFW

  • November 09, 2024
  • Review provided by G2

What do you like best about the product?
The interface is the easiest to navigate when comparing to other options.
What do you dislike about the product?
They're the market leader and they're aware of it. Cost is the biggest and probably only downside.
What problems is the product solving and how is that benefiting you?
Having an IDS/IPS at the edge solves a lot of problems for school districts, a large one being preventing school networks from reaching C2 servers.


    Telecommunications

Palo Alto next-generation firewall

  • November 09, 2024
  • Review provided by G2

What do you like best about the product?
Palo Alto Next-gen firewall have advanced protection against a wide range of threats, including malware in the encrypted traffic also. Advanced features like URL filtering, DNS security also available. Use of policy based decryption to prevent malicious traffic to protect the user privacy. PA firewall Hardware is Easy to install and configure. it have user friendly GUI, ts easy to select the model according to our network bandwidth. 24*7 serivce to their customer including hardware replacement if required. when comparing with other firewall heat issue is less
What do you dislike about the product?
management interface sometimes not to quick .sometime the browser is not efficient to interact for looking log made the process slow.
What problems is the product solving and how is that benefiting you?
It helps to prevent most of the malicious activity and block unwanted traffic. GUI is easy to understand and easy to use


    Kyron L.

It was a great experience

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
The GUI is the best part of palalto firewalls.
What do you dislike about the product?
What i dislike about palo alto is customer support
What problems is the product solving and how is that benefiting you?
It helping me.solve having a firewall


    Facilities Services

Pretty Solid Security

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
Pretty solid choice if you're looking for a decent combo of an easy to set up and use interface with advanced capabilities. It’s as straightforward as it gets to get the ball rolling, stands up well under heavy load and offers all the features you want out of a NGFW. The support team is amazing andalways reachbale too, always a plus.
What do you dislike about the product?
I mostly appreciate the advanced settings (like IPS or SSL decryption) but they can be a bit tedious if not properly managed and lead to perfromance issues. The centralized management platform is a big plus, especially for larger setups but there can be some lag with cloud-based management when dealing with a lot of logs
What problems is the product solving and how is that benefiting you?
It's helping my org meet compliance requirements with all the advanced logging, monitoring, and reporting features necessary for audits.


    Abdulrahman E.

i like it advanced features with very nice GUI, robust performance, and ease of management

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
easily integrate with cloud environments , really Palo Alto NGFW has powerful solutions compared to others, one of greatest NGFWs.
What do you dislike about the product?
sometimes it takes very long time to commit saved configs
What problems is the product solving and how is that benefiting you?
deep packet inspection and integrated threat intelligence to identify and mitigate these advanced threats in real-time, also i like that integration with AD(Active directory) and radius server ...


    khalid E.

System Engineer

  • October 29, 2024
  • Review provided by G2

What do you like best about the product?
Palo alto offers an intuitive and user friendly interface that simplifies policy management
What do you dislike about the product?
We will need support assistance while configuring from scratch and they have a delay response
What problems is the product solving and how is that benefiting you?
Secure the network


    Tejas Jain

Enhanced threat prevention with advanced security controls

  • October 29, 2024
  • Review from a verified AWS customer

What is our primary use case?

The primary use case involves using next-generation firewalls, hardware, VM-Series, Prisma Access for SASE solutions, Prisma Cloud for cloud security posture management, and Cloud Workload Protection. It's used primarily for securing customers' virtualized data center environments as well as public cloud environments.

How has it helped my organization?

The additional visibility, which was lacking with cloud-native tools, has improved the organization's cloud security posture. Advanced enforcement and granular security controls help manage potential threats.

What is most valuable?

The most effective feature for threat prevention is the threat prevention model in the VM-Series. This is bundled with advanced URL filtering, decryption, and wildfire sandboxing.

What needs improvement?

If additional web application firewall capabilities could be integrated into the existing firewall, it would negate the need for additional products.

For how long have I used the solution?

I've been working with Palo Alto VM-Series for at least five to six years now.

What do I think about the stability of the solution?

We haven't had challenges with failovers yet.

What do I think about the scalability of the solution?

We've controlled the scalability via VMSS in Azure, using auto-scale groups in AWS. It's quite seamless, though there's room for improvement in cost management, especially during traffic spikes.

How are customer service and support?

The technical support is great. We've had no challenges and there are established channels for customer success and professional services.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In the past, I used to work with Check Point, but haven't worked with them lately. Given the support from Palo Alto, there hasn't been a necessity to explore others.

How was the initial setup?

The integration process involved using a Panorama setup for centralized firewall administration, transitioning from cloud-native firewalls to VM-Series.

What about the implementation team?

We are primarily a consulting firm and reseller, so we've had significant involvement in the process.

What's my experience with pricing, setup cost, and licensing?

The solution tends to add to costs especially when scaling, although measures like using large compute instances minimize the need for scaling.

Which other solutions did I evaluate?

Potential competitors mentioned are Check Point and Cisco but haven't been evaluated recently.

What other advice do I have?

For straightforward firewall inspection and basic IPS, IDS requirements, native firewalls might suffice. For more advanced needs, using VM-Series or Palo Alto Firewalls is recommended.

I would rate it an eight out of ten.


    Insurance

easy to use, mostly well documented

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
it feels easy to use, for me at least but maybe it's like that because it was an experience I had as a junior with an experienced engineer.
other than that I rarely experienced any bugs that prevented my day 2 day work.
What do you dislike about the product?
I think mainly the cost. for me it meant lower overall budget for other things.
What problems is the product solving and how is that benefiting you?
well it solves the security issue of being exposed to the internet obviosly...
and it benefits me in the way that I'm able to filter (with manual and built-in rules) my incoming trafic.


    Olivier P.

Review on Palo Alto

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
They make good communication materials
What do you dislike about the product?
The price of the products is still high.
What problems is the product solving and how is that benefiting you?
She blocks pop-ups and viruses