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Reviews from AWS customer

13 AWS reviews

External reviews

174 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Moshiur A.

Palo Alto Networks - the global cybersecurity leader!

  • January 25, 2025
  • Review provided by G2

What do you like best about the product?
The most useful of such firewall like Palo Alto is that it has the most advanced cloud security that every company needs. One of the upsides is that it can protect your devices from the future threats with the power of precision AI integrated system.
What do you dislike about the product?
On a personal level, I dont think there is a least useful or any downsides of using this firewall.
What problems is the product solving and how is that benefiting you?
At my company, we handle thousands of file uploads and downloads, making Palo Alto Networks Next Generation Firewalls incredibly effective. With its cutting-edge cloud security and robust protection against threats, I can trust that my work is safeguarded by this firewall, ensuring the highest level of safety.


    Dian P.

Number one firewall of choice

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to work with via the GUI interface. Easy to use from a network engineer's perspective as well as the customer. Strongest firewall in inddustry for security. Less bugs than Fortinet products, which makes easier multi implementation management.
What do you dislike about the product?
Nothing when I think of the comparison of other vendors and what they offer as product quality and development.
What problems is the product solving and how is that benefiting you?
I work in telecommunications company and we are using palo alto for SD-WAN customer solutions. This is the best firewall for SD-WAN architecture and the cloud capabilities.


    Shanmugasundaram P.

Palo Alto NGFW

  • January 17, 2025
  • Review provided by G2

What do you like best about the product?
The user interface and the configuration methods as well as the SP3 architecture that checks the packets and forwords it
What do you dislike about the product?
No dislikes as such but its costlier than compared to other OEM's
What problems is the product solving and how is that benefiting you?
For secure and reliable network flow we use Palo Alto and at the same time we have the ability to connect with our security parameters to ensure that we have access for all our users to use the best possible performance in our applications without any risk of failure.


    Sunil K.

Best GUI based NGFW Firewall

  • January 09, 2025
  • Review provided by G2

What do you like best about the product?
Palo Alto firewall is not just a firewall, it is more than a firewall. The best part of the firewall which I like most user friendly UI and robust firewall upgrade process which has 99.999% success rate.
What do you dislike about the product?
Well as such I don't have any dislike but yes some times when you work for small orgnization, you won't get chance to work on Palo Alto because it is bit costlier compare to other OEM's.
What problems is the product solving and how is that benefiting you?
If I compare the Palo Alto NGFW with other OEM's in terms of performance, administration, User friendlyness, it will always have edge over them. And these are some real time challenges that we need to face during the firewall operation and I am happy to say Palo Alto is solving these challenges for us.


    Nikolaos L.

Excellent great interface

  • December 16, 2024
  • Review provided by G2

What do you like best about the product?
Great interface nice and easy policy management
What do you dislike about the product?
Deep inspection has issues with Microsoft needs great effort to resolve them
What problems is the product solving and how is that benefiting you?
Nice traffic monitoring


    Omar G.

Lead projects related to PAM (Privileged Access Management) and DevSecOps, and design activities involving expertise and architectural concerns.

  • December 15, 2024
  • Review provided by G2

What do you like best about the product?
Application-Centric Approach, Advanced Threat Prevention, Automation and Integration, Scalability and Performance, and Cloud and Hybrid Environment Support
What do you dislike about the product?
High Cost, Complexity in Configuration, and Performance Impact
What problems is the product solving and how is that benefiting you?
Palo Alto Networks Next-Generation Firewalls (NGFWs) address a wide range of network security challenges, providing solutions that enhance visibility, control, and protection in modern IT environments.


    Atef T.

Using Palo Alto NGFW

  • November 22, 2024
  • Review provided by G2

What do you like best about the product?
Palo Alto Networks’ NGFWs are a powerful security solution for enterprises that need robust protection and granular control over their network traffic. They excel in security features, scalability, and integration with broader security ecosystems. While the upfront cost and complexity of setup may be a challenge for smaller businesses, larger organizations will find the performance, security, and visibility offered by these firewalls invaluable in defending against advanced cyber threats.
What do you dislike about the product?
All things is fine with Palo tools but need to update the admin interface to be more likley
What problems is the product solving and how is that benefiting you?
Solving many issue related the cyber security , and enhance our security in our org


    Antonio Z.

Managing the Attack Surface

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
Best thing about Palo Alto Networks Next-Generation Firewalls is Transparency and AppID.
Often times you'll find other vendors referencing max throughput which is measured in really strict conditions and/or without utilizing full security features on firewall. This is often times really missleading. When you look at PANW firewall throughput, it's measured while having all the beneficial services running.

AppID is really mind blowing part of the Firewall. From Reducing the attack surface by approving exactly what is the bare minimum of necessary apps. (Firewall it self offloads this for you, using the Policy Optimizer) all the way to knowing the impact of using such appliactions.

Generaly, features by themselves are something that you expect from firewall to have, however the approach that was taken, Reducing the Attack surface, is really what makes the ZTNA possible. All the way from segmentation, continuously inspecting the traffic, only from specific users/groups, and only allowed applications is a unbeatable combination.
What do you dislike about the product?
I only dislike commit time, when you want to make a fast change and see result quickly, you must pass through commit that takes around 45 sec to complete.
What problems is the product solving and how is that benefiting you?
PANW Firewall is providing a complete platform for enabling ZTNA.
From creating a security zones (aka Segments), and only allowing traffic within explicitly defined zones,
Implementing user identification (either transparent or explicit) which has endless posibilities.
Using Security Profiles to inspect allowed traffic.
Using Decryption that is not intrusive by default. (Firewall bypasses decryption on certain errors, so users are not escalating to support)


    Chandra A

Advanced threat prevention with visibility and control

  • November 20, 2024
  • Review from a verified AWS customer

What is our primary use case?

We manage public or private cloud traffic, inspecting for security through various profiles. This includes managing traffic for southeast, east-west, inbound, and A access, applying security profiles to the traffic. I also work with the Check Point Next Generation Firewall and Palo Alto Firewalls.

What is most valuable?

The most effective features for threat prevention include the threat prevention signature level, the application filter capability, and the visibility provided by the firewalls.

We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.

What needs improvement?

When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.

Additionally, focusing more on enhancing the Stata Cloud Manager would be beneficial.

For how long have I used the solution?

I have used this solution for three years.

What do I think about the stability of the solution?

The solution is very stable and has been in the market for the last 16 weeks.

What do I think about the scalability of the solution?

We are very much satisfied with the tool's scalability.

It rates up to nine out of ten for scalability satisfaction.

How are customer service and support?

The support is quite responsive, but the support quality could be improved. They should focus on enhancing the support provided.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is easy; I would rate it ten out of ten for ease of setup.

What was our ROI?

Customers can see data within a week, indicating a quick return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing is at a reach level. I'm not the person who deals with exact pricing details.

What other advice do I have?

I recommend going with the VM series, as it integrates advanced technological standards on a single platform and supports Kubernetes and Docker, which other vendors often don't offer.

I rate the overall solution ten out of ten.


    Information Technology and Services

Sales development rep

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and implementation it is an absolute nescessary tool
What do you dislike about the product?
nothing it is all around amazing there is nothing to not like
What problems is the product solving and how is that benefiting you?
Cybersecurity and safety