Enhance security with robust DNS and threat prevention features
What is our primary use case?
The use case varies. I use it as a gateway, and others use it for microsegmentation in the cloud. Additionally, some deploy it on-premises to protect specific environments. Most of the use cases are in cloud environments.
What is most valuable?
The most valuable features are the DNS security and threat prevention capabilities. The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware. Additionally, threat prevention and URL security are crucial licenses I recommend to customers, raising the security level substantially.
What needs improvement?
There are continuous developments with many new features coming every year. Although I receive feature requests from customers, I don't have any particular areas for improvement in mind right now.
For how long have I used the solution?
I have been working with
Palo Alto Networks VM-Series for more than ten years.
What was my experience with deployment of the solution?
Setting up the VM-Series is usually very easy. The firewall can be deployed and set up within half an hour, though it depends on the complexity of the configuration.
What do I think about the stability of the solution?
In terms of stability, I would rate it eight out of ten. Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates. Perfection in stability remains challenging for any vendor.
What do I think about the scalability of the solution?
I rate the scalability of
Palo Alto Networks VM-Series ten out of ten. It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
How are customer service and support?
I conduct most of the support myself and rate the overall support a nine out of ten. However, sometimes cases take longer to resolve, and there's always room for improvement, especially in terms of response time from higher support levels.
How would you rate customer service and support?
How was the initial setup?
The initial setup is straightforward and easy. The process involves registering and configuring the software, and with flex mode, it is easy to scale by purchasing additional credits for more CPU and RAM without needing new hardware.
What's my experience with pricing, setup cost, and licensing?
The pricing is more on the expensive side, but it is justified due to its functionality, reliability, and throughput, even with all features enabled. In comparison to
FortiGate, Check Point, and Cisco, the performance does not degrade significantly. Although I rate the cost six out of ten, the features justify the higher expense.
What other advice do I have?
Overall, I rate Palo Alto Networks VM-Series an eight out of ten. While no product is perfect, I am satisfied with its performance and value.
Adaptation
What do you like best about the product?
I appreciate the flexibility—Palo Alto Networks firewalls adapt well to various environments while offering strong, intelligent, and reliable protection.
What do you dislike about the product?
The initial setup can be complex, and there’s a noticeable learning curve before fully leveraging the full range of advanced features and capabilities.
What problems is the product solving and how is that benefiting you?
It protects against advanced threats, secures apps and users, and prevents data breaches—helping us stay compliant, safe, and efficient across our network.
Enhance cybersecurity for large enterprises using advanced threat management
What is our primary use case?
Our primary use case involves working with TVS Group of companies in India, a large automobile manufacturer. We take care of their entire cybersecurity system. We implement
Palo Alto Networks VM-Series firewalls along with third-party vendors and support them remotely for their day-to-day issues. We use these solutions to enhance cybersecurity and provide protection against various security threats.
What is most valuable?
The VM-Series firewalls are described as useful for security posture, offering next-generation features such as Unified Threat Management, app-centric capabilities, and threat intelligence. The firewalls use sandboxing and behavioral analysis to allow or quarantine new traffic. They help in identifying legitimate domains and instruct admins if approval is needed. This set of features is very helpful in daily tasks.
What needs improvement?
An improvement could be the integration of security intelligence with Palo Alto cloud via APIs. This would allow IOCs, domains, and hash values to be automatically entered, reducing manual entry. Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
For how long have I used the solution?
I have been working with
Palo Alto Networks VM-Series firewalls for about four to five years.
What do I think about the stability of the solution?
Generally, the VM-Series firewalls are stable. I would rate the stability as eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable and can easily handle an increase in the number of users.
How are customer service and support?
I have worked with Palo Alto technical support for over two years. They are responsive and provide high-quality assistance. Previously, I have raised tickets, and they were efficiently handled by the technical team. My experience has been positive overall.
How would you rate customer service and support?
How was the initial setup?
The initial setup of the VM-Series firewalls is quite easy compared to traditional firewalls. It is manageable with fewer administrators required. On a scale of one to ten, I would rate the setup as nine for its ease of implementation.
What about the implementation team?
I am directly involved in the implementation of these firewalls. It typically takes around two to three hours to deploy the firewalls in a single environment.
What other advice do I have?
The solution is user-friendly and easy to manage within an environment. As a VM, it requires no physical space and can be managed with one or two admins. It's also 99.9% secure, according to cloud security standards. Overall, I give Palo Alto Networks VM-Series a rating of nine out of ten.
User-friendly CLI and efficient dashboard streamline operations with robust security features
What is our primary use case?
We usually recommend Palo Alto Networks VM-Series for BFSI companies.
What is most valuable?
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
What needs improvement?
It may be beneficial if the firewall can monitor all internal elements like VMs pulling from HP servers. Consolidating these insights into a single dashboard would be advantageous.
For how long have I used the solution?
I have been familiar with Palo Alto Networks for four or five years.
What do I think about the stability of the solution?
The performance of VM instances has some limitations in terms of threshold and throughput compared to appliances.
What do I think about the scalability of the solution?
I would rate scalability as eight out of ten.
How are customer service and support?
Palo Alto Networks offers better technical support, maintaining SLA efficiently, and resolving issues promptly.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
In some cases, I have migrated from Cisco to Palo Alto Networks VM-Series smoothly.
What's my experience with pricing, setup cost, and licensing?
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust. Technical configuration is a focus area due to its high commercial profile.
Which other solutions did I evaluate?
I consider Check Point alongside Palo Alto Networks, as well as Cisco for wireless solutions.
What other advice do I have?
When evaluating, consider the customer’s environment and pain points since both Check Point and Palo Alto Networks have their advantages. Overall, I rate Palo Alto Networks VM-Series eight out of ten.
AI-Powered Threat Detection and Autonomous Real-Time Protection
What do you like best about the product?
By employing preemptive thread detection and autonomous real-time protection, Palo Alto Networks' Next-Generation Firewalls empower organizations to promptly identify and neutralize potential security breaches. This empowers them to optimize performance by prioritizing critical processes during startup, leading to significantly faster boot times. It also enables AI-driven analysis of system behavior right from the start.
What do you dislike about the product?
While the AI integration offers numerous benefits, a potential drawback is the lack of transparency. It's challenging to understand why traffic is blocked or threats flagged, creating a 'black box' effect, hindering trust and making auditing difficult.
What problems is the product solving and how is that benefiting you?
Palo Alto Networks Next-Generation Firewalls use Malware Analysis and Sandboxing to identify and prevent malicious software from harming our systems. This saves our business time and money by preventing data breaches and other security incidents.
Secures remote work with advanced threat protection and efficient traffic management
What is our primary use case?
I am using
Palo Alto Networks VM-Series because almost all my application infrastructure is hosted on
AWS.
AWS supports deploying
Palo Alto Networks VM-Series in their marketplace, and Palo Alto is a leader in security in the firewall market. I also use the
GlobalProtect VPN from Palo Alto Networks.
What is most valuable?
Palo Alto Networks VM-Series is very strong in security features like antivirus, anti-spyware, and machine learning capabilities that help scan for antivirus and anti-spam. This ensures high security for internal and external traffic. They frequently update antivirus patterns and application threats, which provides reliable protection. I also value
GlobalProtect VPN for supporting remote users as most of my employees work remotely. Additionally, Palo Alto Networks helps me visualize and manage network traffic effectively, blocking risky files and enhancing network security.
What needs improvement?
Currently, I do not have specific suggestions for Palo Alto Networks VM-Series improvements. I am happy with the rich features provided. As I have only used it for four months, I might need more time to explore and suggest enhancements.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series since December 2020, around four months.
What was my experience with deployment of the solution?
Deploying Palo Alto Networks VM-Series was a bit challenging. I rate it a six out of ten for ease, as it required going through extensive documentation to set it up. Deployment took nearly a week to complete.
What do I think about the stability of the solution?
I rate the stability of Palo Alto Networks VM-Series as seven out of ten. I have not experienced any major problems or downtime, but I haven't yet explored all its features.
What do I think about the scalability of the solution?
Currently, I do not have a clear answer about the scalability of Palo Alto Networks VM-Series as I have not scaled it yet.
How are customer service and support?
I have not directly used Palo Alto's technical support as I rely on vendor support. The vendor provides me with documentation when needed.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before using Palo Alto Networks VM-Series, I used a physical box on-premises. The switch was due to moving all infrastructure to AWS, necessitating a virtual solution.
How was the initial setup?
The initial setup of Palo Alto Networks VM-Series was somewhat challenging, requiring extensive documentation review. I rate it a six out of ten for ease.
What about the implementation team?
I handled almost 100% of the deployment myself. However, for specific features, I consulted the vendor engineer, who provided online documentation for guidance.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing of Palo Alto Networks VM-Series as six or seven out of ten. The cost involves purchasing through a vendor, which might mark up due to the supply chain. I've had no complaints about Palo Alto's pricing.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Palo Alto Networks VM-Series, as it is a leader in the market.
What other advice do I have?
Overall, I rate Palo Alto Networks VM-Series an eight out of ten. I am happy with its performance and rich features.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Enterprise Grade
What do you like best about the product?
It's well known, has universal compatibility, frequent updates and customer support.
What do you dislike about the product?
The cookies stored for WAF appears to provide a security risk for non up to date browsers
What problems is the product solving and how is that benefiting you?
Keep privacy and internal data safe and at the bad actors at the perimeter of our infrastructure.
Next Generation firewall functionality and performance is good
What do you like best about the product?
The only firewall to classify traffic based on the accurate identification of the application is the best about Palo alto networks next Generation firewalls
What do you dislike about the product?
Palo alto Networks next -Generation Firewalls is more complex configration and cost to high and other available firewall option
What problems is the product solving and how is that benefiting you?
Palo Alto next generation firewall clear visible and easy to understand interface and monitoring and filtering network traffic and security
using Palo Alto firewall cloud base in the company as front firewall to manage all in traffic
What do you like best about the product?
easy to mange, fast to learn using the prodcut evern without training
What do you dislike about the product?
over all good, backup have issue to take from firewall
What problems is the product solving and how is that benefiting you?
adding first layer of secucity for the services
Robust, user friendly and of course truly next gen
What do you like best about the product?
appreciate Palo Alto's Next-Generation Firewalls for their robust security features and comprehensive threat prevention. The ability to inspect traffic at the application level, combined with real-time threat intelligence and deep packet inspection, provides excellent protection against both known and emerging threats. The intuitive management interface and centralized control make it relatively easy to configure and monitor, even for complex environments.
What do you dislike about the product?
The firewall can be quite expensive, which may be prohibitive for smaller organizations. The setup process can also be complex for those not well-versed in advanced security configurations. Despite these drawbacks, Palo Alto’s NGFW is a strong choice for businesses seeking comprehensive, enterprise-grade protection.
What problems is the product solving and how is that benefiting you?
The ability to inspect traffic at the application level, combined with real-time threat intelligence and deep packet inspection, provides excellent protection against both known and emerging threats.