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4-star reviews ( Show all reviews )

    Paul-Drew

Cloud features enhance security measures and simplify network management

  • May 22, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiGate for any of our customers or clients that need to have more security features built-in, whether licensed or not.

For instance, if it's a medical firm doing VPN to ensure no traffic leaks, that would be a use case. We use Fortinet FortiGate for anything that needs specific features, such as SD-WAN or other security features, including malware checking and blocking. We also use it for Zero Trust.

How has it helped my organization?

It differs for everyone with Fortinet FortiGate, but one benefit was checking for malware on incoming traffic or security issues, compared to a users using a residential router off the shelf.

The second benefit was properly dividing up the network, which helps us significantly.

Users benefit from a recognizable brand and good security features.

What is most valuable?

Ease of use is one feature of Fortinet FortiGate, and the Cloud Controller and Cloud Connector are the second one; these are the two main features that are quite useful. For example, with the Cloud Connector in Fortinet FortiGate, if a user has an issue, we can see it directly without having to build a VPN tunnel or something of that nature.

From time of deployment, users tend to see benefits once there's a major event that stops. From my end, I see benefits right away.

What needs improvement?

For Fortinet FortiGate, their code development would definitely be something they need to improve on to reduce vulnerabilities that need to be patched.

Additionally, if I were to suggest another improvement, it would be their competitive pricing.

For how long have I used the solution?

I have had experience with Fortinet FortiGate for six years.

What do I think about the scalability of the solution?

With Fortinet FortiGate, scalability is good; it's very easy to scale with them.

The only downside is sometimes you can't just cut over, so if you go from a bigger model. Or if you need to upgrade the model, you would have to reprogram it, compared to just importing and exporting, which can be time-consuming.

The scalability is easy with switches and access points that are basically plug-and-play for the most part.

How are customer service and support?

I've never had a problem with Fortinet FortiGate support, so I'd rate it ten out of ten. However, if you don't have a support contract, it's not easy to get support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've dealt with many firewalls, such as SonicWalls, UniFi, pfSense, and Cisco. We found SonicWall very confusing for the average network engineer or network administrator. I don't recommend SonicWall due to its hard-to-find auditing process for exploits. Although they have fewer exploits, when they do occur, they're significant.

With Fortinet FortiGate, you can access the whole firewall, with no hidden spots. pfSense is great, however, it requires a lot of manual work and has no Cloud Connect or easy management from an MSP's perspective.

Palo Alto is another option that's great, but their price point isn't for everyone, especially for medium and small businesses; a $10,000 investment doesn't necessarily fit into most budgets.

UniFi is another product we've started to use more alongside Fortinet FortiGate, as they have almost all features without a license, with advanced rules that are relatively inexpensive compared to Fortinet FortiGate's $1,500 a year.

Fortinet FortiGate and UniFi are the two firewalls we primarily deal with. My opinion is that UniFi has better integration and oversight of the environments compared to Fortinet FortiGate.

How was the initial setup?

From an average user's perspective, setting up Fortinet FortiGate is quite complex; most people don't understand the terminology, so I'd rate that complexity at a high nine out of ten. From an MSP's perspective, it's probably about a five or six out of ten in terms of difficulty; it's easy for us as an MSP. For the end-user, it would be really complicated.

For Fortinet FortiGate, deployment takes approximately two to three hours.

What about the implementation team?

From our side, as an MSP, we require one person for Fortinet FortiGate. That job role is network administration.

What was our ROI?

For Fortinet FortiGate, calculating the return on investment is complex.

The ROI is seen almost immediately in terms of security and protection against malicious attacks. While you never really get your money back in terms of direct investment, you get the security and protection benefits immediately.

Fortinet FortiGate provides cost savings since you wouldn't need extra security features; you don't have to have four other programs for all the other parts of the environment, as it takes care of most of that.

What's my experience with pricing, setup cost, and licensing?

I'd rate the pricing eight out of ten.

The Fortinet FortiGate security features cost approximately $1,500 a year. The firewall itself doesn't have a recurring cost. It's the security features on top of that that you pay for.

What other advice do I have?

I recommend Fortinet FortiGate.

It's always updating the security package and security features.

I have not looked into the solution's AI features.

Overall, on a scale of one to ten, I would rate Fortinet FortiGate a nine. I'd recommend the solution to others. It's always updating its security features.


    reviewer2706036

Offers good security and ease of use and integration

  • May 21, 2025
  • Review provided by PeerSpot

What is most valuable?

It is easy to use and update the software version. It is also useful for integration with other Fortinet products, because my office and company use Fortinet solutions. We are also using Fortinet FortiManager and FortiMail.

Fortinet FortiGate is considered the best in the European market for security reasons. I wouldn’t want to change to any other firewall.

What needs improvement?

At the moment, the main concern is the pricing and the type of licensing. Fortinet offers different types of licensing, and my idea is that the best approach is to have only one, two, or a maximum of three types of licensing.

What do I think about the stability of the solution?

It is very easy to use, and I don't have any issues at the moment. I also don't anticipate having any issues in the future.

There has not been any impact on my network performance by implementing SD-WAN.

Which solution did I use previously and why did I switch?

I have only used Fortinet FortiGate.

Which other solutions did I evaluate?

I have evaluated some options that could be tested in the future, but at this moment, I only use Fortinet FortiGate.

What other advice do I have?

Fortinet is currently one of the five top players for security firewalls.

I would rate Fortinet FortiGate an eight out of ten.


    Mazhar Rafi

Meets various needs and it's cost-effective and simple

  • May 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are using Fortinet FortiGate for enterprises. We are a partner of Fortinet.

How has it helped my organization?

Its features are very good for the price. Their support is also very good. A lot of expertise is available in the market in terms of engineers.

What is most valuable?

The best features of Fortinet FortiGate are its simplicity, ease of installation, and ease of functionality. It is very easy to learn and implement, and everything is clear. The deployment of Fortinet FortiGate is very straightforward.

What needs improvement?

I would like to see improvements in Fortinet FortiGate regarding the active-active scenario. The active-active scenario is supported but not recommended, whereas other vendors are implementing active-active without issues. Perhaps in the future, we could effectively use both firewalls to increase the throughput. If there are two boxes, they both should be able to work.

Other than that, I don't have anything. I'm very happy with the features.

For how long have I used the solution?

I have been working with Fortinet FortiGate regularly for a few months only, though I have previously encountered one or two installations.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable.

What do I think about the scalability of the solution?

There are multiple options available for small, mid-sized, and large-scale deployments.

How are customer service and support?

My experience with the technical support for Fortinet FortiGate is very good. I only had one bad experience. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It is very straightforward to deploy.

In terms of maintenance, many features are automated, including antivirus updates that happen regularly without intervention. Simply connecting the firewall to the internet enables automatic downloads of everything.

What was our ROI?

It was recently implemented, so it is too early for that assessment.

What's my experience with pricing, setup cost, and licensing?

It is very cost-effective. You get features similar to other firewalls, such as Palo Alto, but at a lower price.

Which other solutions did I evaluate?

I have not worked extensively with Palo Alto, but from various comparisons, Fortinet FortiGate is understood to be a cost-effective version of Palo Alto. While Palo Alto has more features, Fortinet FortiGate offers similar functionality.

What other advice do I have?

Currently, we are not using SD-WAN, but we will implement it as it is a very impressive built-in feature. We will implement it for one of our customers in the near future.

Fortinet FortiGate is a very good next-generation firewall. It is not very expensive and offers plenty of models to suit various needs. The licensing options are extensive. The day-zero protection is very good. FortiCloud is also excellent. The geo-protection is effective and serves its purpose.

I would rate Fortinet FortiGate a nine out of ten.


    Sutjipto Budiman

User-friendly features boost network security and threat prevention

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

We put FortiGate Next Generation Firewall (NGFW) after the ISP; we use the internet, and before we put our server through the internet, we put FortiGate Next Generation Firewall (NGFW) as a firewall in our internal network.

We follow ISO 27001, which includes web filtering, spam, and IPS functionality.

What is most valuable?

We sometimes face challenges if we have new server configurations and need to consider compatibility with FortiGate.

We hope that FortiGate uses AI to carefully identify something abnormal, and we believe that will be helpful.

The multi-threat protection feature helps us secure our organization.

What needs improvement?

We understand that FortiGate cannot be standalone without others, such as FortiManager, so for small businesses, if FortiGate can provide something similar to FortiManager, it will be better.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall (NGFW) for about nine years.

What do I think about the stability of the solution?

I would rate the stability of FortiGate Next Generation Firewall (NGFW) as a nine.

What do I think about the scalability of the solution?

I would rate the scalability as a nine also.

How are customer service and support?

I would rate the technical support as a seven.

How was the initial setup?

The installation of FortiGate Next Generation Firewall (NGFW) is actually moderate; it depends on the needs, so it's not so easy but it's not so difficult.

The installation requires a couple of days, and actually, it takes about one day because some parameters need to be set, especially if there are a lot of users.

What about the implementation team?

I have a person in charge of that.

What's my experience with pricing, setup cost, and licensing?

From a cost perspective, I think it's quite reasonable, not so cheap, but I think it's quite similar compared to others.

What other advice do I have?

Two people are involved in the maintenance.

We use many FortiGates. We are using the 60F and 100F, which are the newest versions.

Our staff handles maintenance ourselves; we are not using a third-party service.

About 30 people are using this product in our organization.

We are payroll outsourcing consultants, so basically they calculate payroll.

I would recommend FortiGate Next Generation Firewall (NGFW) to others.

I would rate FortiGate Next Generation Firewall (NGFW) in general as an eight.


    FatmaSamy

Comprehensive traffic management and explore improve initial setup processes

  • May 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

I'm using Fortinet FortiGate for consultancy, implementation, and troubleshooting after device implementation. We serve as both reseller and consultant, providing search support and consultancy support. I usually recommend Fortinet FortiGate for small and small-sized businesses.

How has it helped my organization?

I have experience with Fortinet FortiGate SD-WAN, as it is a method for routing traffic. We can assign profiles with specific conditions to create best practices or optimal experiences for customers. These profiles can manage traffic balance or link balancing. We can detect users or specific links for particular services, including load balancing.

What is most valuable?

Fortinet FortiGate provides superior protection compared to other firewalls, with high processing capabilities. In comparison to Sophos devices, Fortinet FortiGate offers enhanced protection through network protection, IPS, and application protection.

What needs improvement?

They could simplify their deployment process, especially when customers have existing devices. The configuration approach depends on whether customers need to start from scratch or can utilize existing backups and rules.

I would seek to improve Fortinet FortiGate by exploring additional features, such as SASE solutions that we are currently studying and implementing. The configuration could be made easier, particularly during initial setup. We need to ensure comprehensive utilization of all device features and learn best practices from other cases.

For how long have I used the solution?

I have been working with Fortinet FortiGate for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiGate is overall stable. When compared with Sophos, particularly regarding remote access and SSL VPN, Fortinet FortiGate proves much easier to use. While Sophos presented port-related challenges in Egypt, Fortinet FortiGate operates more smoothly.

What do I think about the scalability of the solution?

Fortinet FortiGate is scalable, with capacity depending on firewall sizing. We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published. We consider parameters such as VPN requirements, remote access needs, side-to-side VPN configuration, and overall traffic volume to determine device capacity.

How are customer service and support?

We tend to handle support.

Which solution did I use previously and why did I switch?

I have experience with Fortinet products and limited experience with Cisco.

I provide other firewalls, such as Sophos, and I have worked with endpoint protection solutions. I have experience with backup solutions such as Veeam, and endpoint security solutions including Kaspersky and ESET.

How was the initial setup?

I have created many profiles for SD-WAN capabilities while integrating with Fortinet FortiGate. We assess customer needs and make recommendations accordingly. If customers aren't using SD-WAN, I suggest implementing it due to its effective load balancing capabilities and additional firewall features.

What was our ROI?

Regarding the evaluation of changes in return on investment after implementing the Fortinet solution for SD-WAN hybrid workforce, we work on a case-by-case basis. ROI is monitored by management, and we do not directly track ROI in the systems.

Which other solutions did I evaluate?

Fortinet FortiGate is among the best options in the market, though alternatives exist, including Sophos. Fortinet FortiGate demonstrates stronger performance and protection compared to Sophos, though its device and license costs are higher.

What other advice do I have?

I'd rate the solution eight out of ten.


    AymenAdhami

A robust, secure, and reasonably priced firewall

  • May 12, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiGate 100F, which is one of two firewalls that we have, one at the entrance of the DMZ and one just outside. One is facing the internet, and the other is at the entrance of the DMZ. We use the one outside to essentially work as a VPN.

How has it helped my organization?

As compared to our previous firewall, WatchGuard, which is a good firewall, the successful hacking attempts were far fewer and further with the Fortinet FortiGate, but at the same time, I don't know if the credit goes to only FortiGate, as we have two firewalls versus one in the second implementation. Overall, it is more secure. The VPN is also more stable than the offering from WatchGuard at that time.

What is most valuable?

Fortinet FortiGate is one of the most solid and secure firewalls as long as you keep it up to date. The price is right; it's not very expensive.

It's quite feature-rich. While we've mostly used the VPN, we've also utilized it to create high availability.

What needs improvement?

We are pretty happy with it. If anything, I believe the web interface could be simpler, especially for someone who has limited networking experience. I mostly do administration, and I found Cisco to be the hardest major firewall manufacturer to deal with, with Fortinet FortiGate being the second hardest for me. In comparison, there's a bit of an easier and more user-friendly interface with WatchGuard.

For how long have I used the solution?

I have about three years of experience with the Fortinet FortiGate firewall. We also use FortiClient VPN.

What do I think about the stability of the solution?

The VPN was more stable than the offering from WatchGuard at that time.

How are customer service and support?

I would evaluate the service and technical support of Fortinet FortiGate as pretty good. Whenever we needed them, they would be there for us. I would rate them a nine out of ten. We had no complaints, although they were sometimes extremely busy.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Fortinet FortiGate, we were using WatchGuard, which is another good firewall.

How was the initial setup?

The initial setup process was efficient, as it took us less than an hour to set up both firewalls.

What about the implementation team?

I was involved in the deployment of the Fortinet FortiGate, handling the physical deployment myself while our vendor managed the initial setup.

We got the Fortinet FortiGate from Telus, which is a Canadian phone company. Our experience was excellent. They're a major phone company, so the services are never less than stellar.

The maintenance for Fortinet FortiGate involves just the occasional patch update. We have software that informs us whenever there's a new patch, and if it's critical, we run the patch update immediately; if not, we usually run it at the end of the month after it's released.

What was our ROI?

We had uninterrupted service. If one firewall failed, we still had a secure infrastructure. I believe we essentially had a great VPN compared to the alternative offerings, so that's a good return on investment.

What's my experience with pricing, setup cost, and licensing?

It's good. I would rate the price of the Fortinet FortiGate as an eight out of ten. It's not the cheapest, but it's value for money. Given everything we've got out of it: the DMZ port, the VPN, and the high availability, it's a pretty reasonable price.

What other advice do I have?

I would advise others considering or evaluating the Fortinet FortiGate to buy it. It's one of the best products for the price.

I would rate Fortinet FortiGate a nine out of ten.


    ManjunathA

Deep inspection capabilities require improvement while good GUI and features enhance network performance

  • May 12, 2025
  • Review provided by PeerSpot

How has it helped my organization?

In a scenario where FortiGate Next Generation Firewall (NGFW) notably enhanced my customer's network performance, we discussed many points. The graphical user interface is very good, both feature-wise and technology-wise.

What is most valuable?

The effective feature in FortiGate Next Generation Firewall (NGFW) is DLP.The FortiGate Next Generation Firewall (NGFW) has the feature image of 7100 D.

What needs improvement?

In FortiGate Next Generation Firewall (NGFW), my concern regarding improvements is the licensing model. In the latest versions, everything moves to licensing only, and to work from SSL VPNs and integrate those features, it is similar across all vendors, but my main concern is the DLP part, which has not advanced significantly.Regarding the AI capabilities of FortiGate Next Generation Firewall (NGFW), these AI features are not present in the latest versions, which is why we are working on those versions. They aren't suitable in a live environment, and while AI features exist, I don't have details about their availability in versions after 7.0, as I believe only versions 6.0 and below have those features.For future improvements in FortiGate Next Generation Firewall (NGFW), features-wise, SD-WAN enhancements are expected, especially in configuration or viewing SD-WAN monitoring, as some minor enhancements would be beneficial.The complexity in configuring the policies needs improvement, and the SD-WAN template should be available in the tunnel. When we create the tunnel, we need to add in SD-WAN, allowing the creation of VPN tunnels from SD-WAN, which requires technical expertise to configure. Automating that would strongly enhance it, as SD-WAN is number one now with FortiGate, and going forward, more customers will move to FortiGate.

What other advice do I have?

FortiGate Next Generation Firewall (NGFW) is recommended for various industries, and its GUI has many enhancements in the latest version, making everything good.In FortiGate Next Generation Firewall (NGFW), we are expecting the effective DLP feature with threat detection capabilities, which works with deep inspection. Some customers are not accepting to install the applications, and sometimes in the guest tunnel, content filtering should be blocked, such as domain blocking for Gmail, as users access only their particular consumer account. If they try to access personal accounts, it should be blocked, requiring configuration settings with deep inspection that needs certificates installed in all systems, which is a time-consuming process that some customers do not accept, questioning the need for installing certificates without deep inspection.The licensing model for FortiGate Next Generation Firewall (NGFW) depends on various types such as the earlier UTM license, FortiCare, and Enterprise license. The Enterprise license includes all features such as FortiManager, FortiAnalyzer, and converter. The UTM licenses include only UTM features such as AV, web filtering, application control, and IPS, while FortiCare is only for hardware.


    Justus Ainomugisha

Provides comprehensive security and time savings

  • May 07, 2025
  • Review provided by PeerSpot

What is our primary use case?

The typical use cases for Fortinet FortiGate revolve around its security capabilities, as it has a number of features that clients see as necessary for a security solution. This helps them protect various platforms on their networks and infrastructures.

I am involved in implementation as a partner.

What is most valuable?

It's a good solution. I've not interacted much with it. I know a few features, and it's a nice one.

It's comprehensive and time-saving. It covers several areas regarding security.

What needs improvement?

Improvements for Fortinet FortiGate could be made by making it easier to implement on networks and simpler to add users and accounts that utilize this solution. That's basically the only challenge that I see.

For how long have I used the solution?

I have one to two years of experience working with Fortinet FortiGate.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution. While there are issues during implementation, once everything is properly configured, it remains stable. The implementation process can affect users, but those issues get sorted out.

What do I think about the scalability of the solution?

I find the scalability of this solution to be very good because it allows for easy expansion. You can add more users as needed, which makes it flexible.

How are customer service and support?

I would rate the technical support from Fortinet FortiGate an eight out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

I normally apply the licensing as a partner, but I am not involved in procurement.

What other advice do I have?

It's a good product that significantly enhances security and protects organizational data. Therefore, I would recommend considering using it.

I would rate Fortinet FortiGate an eight out of ten.


    Ayman Said

Enables seamless traffic handling and effective network protection

  • May 06, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are using Fortinet FortiGate SWG for web filtering, application control, and IDPS. Additionally, we utilize it for VPN and the main features of a firewall.

What is most valuable?

Web filtering is very good, as well as IDPS. SD-WAN is a perfect feature. Additionally, the VPN is stable and very good. These features have proven effective in protecting our network, handling large volumes of traffic smoothly without any issues.

What needs improvement?

More improvement in AI would be a good edge. We would like the VPN to act as a web filtering solution because users outside the company don't have web filtering. It supports web filtering with an additional license.

For how long have I used the solution?

We have been working with Fortinet FortiGate SWG for more than nine years.

What was my experience with deployment of the solution?

We did not face any challenges during the installation. The process was very smooth.

What do I think about the stability of the solution?

Fortinet FortiGate SWG works well, handling the whole traffic smoothly with no problems. We have not faced any issues with stability.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and support?

We haven't needed to work directly with Fortinet support recently. Seven years ago, the experience was not good, warranting a rating of five based on that past experience.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup took just a few hours, as it was completed on the same day.

What about the implementation team?

The implementation involved two engineers.

What was our ROI?

There are financial benefits as Fortinet's products are considered good value for money due to their robust features, despite being priced higher than competitors.

What's my experience with pricing, setup cost, and licensing?

Fortinet products are very expensive compared to competitors like Sophos and SonicWall. From a pricing perspective, I would rate them a six.

What other advice do I have?

Fortinet FortiGate SWG is a leader regarding Gartner. It has a friendly user interface and is very secure compared to others with many features. I recommend it to other companies because of these advantages. I would rate the product a nine. The overall product rating is nine.


    Robert Wambani

Our clients like its comprehensive protection and easy installation and management

  • April 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

The typical use case for the Fortinet FortiGate firewall for my clients is its ease of use. My clients are using Fortinet FortiGate as SD-WAN.

How has it helped my organization?

The effectiveness of Fortinet's unified SASE in providing consistent security policies is notable because there is one security profile from either the head office or the branch office, allowing your profile to move seamlessly with you wherever you go. You have end-to-end visibility, and you can look at the analytics. To me, that moves towards SASE.

What is most valuable?

My clients appreciate it for its features. It is easy to install and manage, and it offers all-around protection, including web filtering, content filtering, IPS, and IDS.

My clients find the next-generation firewall feature of Fortinet FortiGate to be particularly valuable. It provides internet security, network security, cloud security, ZTNA, and SD-WAN security. There is a unified agent for FortiClient. There is centralized management.

What needs improvement?

Areas of improvement for Fortinet FortiGate include the need for more training and certification, especially when dealing with distributors globally, which presents challenges in product availability and delivery timelines.

There should also be more training and certification.

For how long have I used the solution?

I have about 10 years of experience with Fortinet FortiGate.

What do I think about the stability of the solution?

I find Fortinet FortiGate to be a stable solution.

What do I think about the scalability of the solution?

Fortinet FortiGate is a scalable solution, as you can start small, maybe with FortiGate 40F, and then move to FortiGate 60F or FortiGate 80F, depending on your needs.

How are customer service and support?

It depends on who your distributor is.

How would you rate customer service and support?

Neutral

How was the initial setup?

It is not straightforward, but the implementation is pretty good overall. Every site is different for me. There is no standard site. We have a few different issues here and there, but overall, it's pretty good and straightforward to install. Its integration is not difficult.

It is a matter of learning and understanding the reasons why people need Fortinet FortiGate.

What was our ROI?

Fortinet FortiGate positively provides my clients' organizations with a high return on investment. There is visibility into network operations, allowing us to identify network issues. It has advanced security features. You can achieve about 200% ROI over three years, while enhancing IT teams' productivity by about 50%. It simplifies security across branches and enhances hybrid and cloud security. There is even a feature where you can predict the application performance.

What's my experience with pricing, setup cost, and licensing?

It's very competitive.

What other advice do I have?

Many users nowadays prefer agentless installations over installing agents on their devices, which presents challenges for endpoint security, especially concerning ZTNA, VPN, and endpoint protection.

I would rate Fortinet FortiGate an eight out of ten.