We use this product to provide network security functions to our customers.
Fortinet FortiGate Next-Generation Firewall
Fortinet Inc.External reviews
227 reviews
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External reviews are not included in the AWS star rating for the product.
A very strong security solution, with an excellent range of unique features
What is our primary use case?
What is most valuable?
This solution has a unique range of features that are not available with any other product.
We also appreciate that this solution is easy to maintain and manage.
What needs improvement?
We would like to see an improvement in the consistency of the product's performance levels.
For how long have I used the solution?
We have been using this solution for around five years.
What do I think about the stability of the solution?
The stability of this solution has been good, in our experience.
What do I think about the scalability of the solution?
We have found this solution to be easily scalable.
How are customer service and support?
The technical support for this product is very good; they always respond to us quickly when we raise issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched to this solution because it offered the best range of features in its category.
How was the initial setup?
The initial setup of this solution is very straightforward, and deployment only takes between 30 minutes to an hour.
What other advice do I have?
I would rate this product a 10 out of 10, and I would recommend it to any business that is in the market for a security solution.
Very easy to use. Great value
It's an easy security solution to deploy and added great value protecting our workloads from known vulnerabilities. We used it as a hub spoke topology.
Greate Centralized Management Platform on the Fortinet Cloud
What do you like best about the product?
FortiGate Cloud is a helpful tool to manage FortiGate at multiple sites.
FortiGate Cloud is a Cloud-based SaaS and does not require maintenance or management (like dedicated appliance); the IT's admin only focuses on how to manage FortiGate with FortiGate Cloud.
FortiGate Cloud provides many features to manage FortiGate (such as management, reporting and log analytics).
In the case of do not have a FortiGate Cloud Subscription, we can also use the "log retention" feature (FortiGate Cloud received and stored log of Fortigate for 7 days without any fee).
FortiGate Cloud is a Cloud-based SaaS and does not require maintenance or management (like dedicated appliance); the IT's admin only focuses on how to manage FortiGate with FortiGate Cloud.
FortiGate Cloud provides many features to manage FortiGate (such as management, reporting and log analytics).
In the case of do not have a FortiGate Cloud Subscription, we can also use the "log retention" feature (FortiGate Cloud received and stored log of Fortigate for 7 days without any fee).
What do you dislike about the product?
I do not have any dislike point yet for this product
What problems is the product solving and how is that benefiting you?
Centralized Log Retention for FortiGate at Multiple Sites.
Effective and easy to set up
Provides as good if not better coverage as our on premise NGFW. Easy to deploy and set up.
Unique Master-Slave sync in HA mode as well as API calls to the AWS infrastructure which means we don't need to run a lambda to supervise the state of the master and change the routing. The API calls take care of this.
Good
Nice and tried with TRANSIT VPC, Good performance. Only Issues with Remote VPN part. CLI part is good, will get more options there.
Great firewall, On-Demand not available for GovCloud ?!
These are great firewalls, they work great for VPC Transit designs. Unavailable for Gov-Cloud as an On-Demand as of August 2018
Great product!
All the features I need, Fortigate's features are covered, and now I can use Fortigate products in multiple clouds to help us achieve hybrid clouds.
Easy to set up
I am testing this product at the AWS re:Invent 2017 in Las Vegas. The free trial was pretty easy to set up, and the support was adequate.
Not operationally ready with autoscaling.
Tried the cloud formation template for autoscaling and found the worker node was not working. Logs showed it crashing out when trying to do an API call to the Firewalls. Updated the worker code, started again, and crashed again.
Without the worker node your not even getting the two on demand nodes sync'd.
Traceback (most recent call last):
File "./Fortigate.py", line 3504, in
exit(main())
File "./Fortigate.py", line 2882, in main
rc = ChangeDHCP(fgt, 'apiadmin', encrypted_password, verbose, debug)
File "./Fortigate.py", line 721, in ChangeDHCP
values = status.json()
File "/usr/lib/python2.7/dist-packages/requests/models.py", line 651, in json
return json.loads(self.text or self.content, **kwargs)
File "/usr/local/lib64/python2.7/site-packages/simplejson/__init__.py", line 516, in loads
return _default_decoder.decode(s)
File "/usr/local/lib64/python2.7/site-packages/simplejson/decoder.py", line 370, in decode
obj, end = self.raw_decode(s)
File "/usr/local/lib64/python2.7/site-packages/simplejson/decoder.py", line 400, in raw_decode
return self.scan_once(s, idx=_w(s, idx).end())
simplejson.scanner.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
Impossible to get support
1. I have a fortinet account
2. I have my serial number for the Fortigate VM (directly copied from the Fortigate Console - I know it is correct).
I click on the contact support link mentioned under the Support section of the AWS marketplace listing. It asks me to login. I login with my fortinet account. I try to create a technical support ticket. To create a ticket, it asks for a serial number. I enter the serial number but it says the serial number is invalid (i took the serial number directly from the Fortigate console, so I know it is correct).
In my Fortigate Admin screen, I try to "register" the product - every time i register, it says "Unknown Error".
My issues are the following
1. I cant register the product with my fortinet account - I get an "An Unexpected Error Occurred" message.
2. Because I can't register the product with my fortinet account, I am unable to submit a support ticket. When I try to create a support ticket in the portal, it says "Invalid Input Data. The Serial Number is Not Registered."
So how are we supposed to get support?
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