Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

44 AWS reviews

External reviews

228 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Will Alfaro

Nice GUI, easy to configure, and has a reasonably priced licensing model

  • September 29, 2023
  • Review provided by PeerSpot

What is our primary use case?

I primarily administrate the solution as a firewall. It's a perimeter solution. We filter content in order to ensure protection. We use it to publish services on-premises.

What is most valuable?

The GUI is good.

It's a basic firewall and it's a simple configuration. It can be ported very easily to our unit.

All of the licenses are included. We don't need to buy more licenses per pack of users. It is cost-effective.

What needs improvement?

We'd like to see what they will do when AI attacks are generated. They will need to ensure their prevention continues to be exceptional.

The solution isn't missing any features. Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is very stable. It is a robust unit.

What do I think about the scalability of the solution?

It's scalable. You can grow as you need. If you need more, you can use a model to upgrade to the next model.

We don't have users per se; I provide the service to clients.

How are customer service and support?

I very rarely contact technical support. If I need to scale, they have very knowledgeable sources and solid workbooks. The resources they offer ensure I always have a solution.

Which solution did I use previously and why did I switch?

I've worked with SonicWall and Cisco. Fortinet offers a good license model. It's also very clean in terms of configuration. It offers high performance. It is a bit more expensive compared to SonicWall, however, if you take everything into consideration, the pricing is quite reasonable.

How was the initial setup?

We have a FortiGate appliance. We are using the 2000F version of FortiGate and running the license for FortiOS.

First, we design our network, then we update policies.

Fortinet makes the process very easy. I try to make it more efficient by replicating policies using the GUI.

How long it takes to deploy depends on the complexity. I have 20 or so subnets and some services and I can manage the deployment in two to three hours.

It is not difficult to maintain the solution.

What about the implementation team?

I'm able to handle the deployment myself.

What's my experience with pricing, setup cost, and licensing?

The licensing model is very good. It's less expensive than Check Point.

What other advice do I have?

I'm an independent consultant.

Users have to understand the size of the network. That would dictate the model you need. You also need a qualified technician to configure the unit.

I'd rate the solution nine out of ten. It's very easy to use.


    EmilVisdal

Has valuable SD-WAN features and an easy setup process

  • September 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product as a network service for our customers.

What is most valuable?

The product's most valuable features are SD-WAN and the integration of WiFi and switches.

What needs improvement?

It is complicated to manage different kinds of on-premise boxes.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for nine years. At present, we are using the latest version.

What do I think about the stability of the solution?

I rate Fortinet FortiGate SWG's stability a ten out of ten.

What do I think about the scalability of the solution?

We have around 3000 Fortinet FortiGate SWG end users, including small and medium businesses. I rate its scalability a nine out of ten.

How was the initial setup?

I rate the initial setup process a three out of ten. It takes two hours to complete.

What about the implementation team?

I implemented the product myself.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. The additional cost depends on the extra feature requirements.

What other advice do I have?

Fortinet FortiGate SWG is easy to set up and combine with switches and WiFi networks of appliances. I rate it a nine out of ten.


    Mustapha Bako

A cost-effective solution for security with application control, web filtering and SD-WAN

  • September 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution at the Internet edge to provide a security boundary between the public network and the private network.

What is most valuable?

The most useful features are application control, web filtering, and SD-WAN.

What needs improvement?

Support could be improved like Sophos. Some clients don't have the expertise to manage their environment. If they have a problem with Fortinet, they should have easy access to support. Secondly, the process of evaluation as a partner with Cisco should give you the ability to deploy access as a partner. You can do team labs and a lot of things.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for five years.

What do I think about the stability of the solution?

We never had any problem with stability. I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability depends on the client's size. We have clients with as few as 500 users, as many as 800 users, and clients with just 100 users. We cater to small and medium businesses. I rate the solution’s scalability a seven out of ten.

How was the initial setup?

The initial setup is straightforward. Deployment time depends on the client's requirements. Some clients may agree to a monthly deployment, while others may require a different team. If you sell a new environment, the deployment time may increase. The basic setup takes one to two hours. Deployment is a continuous process, as you will need to refine the policies and settings to meet the client's specific business needs. I rate the initial setup a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is cheap. Fortinet FortiGate SWG licenses are based on features, so you can choose the license that best meets your needs. This is especially beneficial for enterprise environments with different use cases. However, it can be costly for other segments, such as small businesses. I rate the solution’s pricing a seven out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

Fortinet FortiGate SWG is a good solution that meets your security requirements and is an excellent alternative to more expensive security products like Cisco and Palo Alto. If budget is a concern, Fortinet FortiGate SWG is a good choice for a security product. Overall, I rate the solution an eight out of ten.


    Jerzy Wylecioł

An affordable and easy-to-use solution that can be used for firewall, antivirus, scanning, and web filtering

  • September 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiGate SWG for firewall, antivirus, scanning, and web filtering.

What is most valuable?

The most valuable features of Fortinet FortiGate SWG are IPS and scanning. Fortinet FortiGate SWG is also easy to use.

What needs improvement?

The solution’s stability could be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for six years.

What do I think about the stability of the solution?

I rate Fortinet FortiGate SWG an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 60 users use Fortinet FortiGate SWG in our organization.

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

We implemented the solution through an in-house team.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate SWG is an affordable solution.

What other advice do I have?

I would recommend Fortinet FortiGate SWG to other users.

Overall, I rate Fortinet FortiGate SWG a nine out of ten.


    Rias Majeed

Has an easy initial setup process and good security features

  • September 14, 2023
  • Review provided by PeerSpot

What is most valuable?

The product has the most valuable configuration, offloading, and security features.

What needs improvement?

Fortinet FortiGate SWG's SSL offloading features need improvement.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for five years.

What do I think about the scalability of the solution?

I recommend Fortinet FortiGate SWG to larger companies as the lease line is expensive. It is suitable for companies who are running web applications. It is not a necessity for small businesses.

How are customer service and support?

The product's tier-one support process is time-consuming. It takes time to reach the right person to sort out the issues.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously worked with a product related to SSL offloading and caching through a reverse proxy. Currently, we are serving the small and medium-sized business (SMB) segment, where the requirements and infrastructure may not necessitate SSL offloading and related features due to the absence of web servers within their networks. Simpler and more streamlined solutions suffice for their requirements in such cases.

How was the initial setup?

The initial setup process is easy. It takes two or three hours for basic implementation. At the same time, it takes around two days to perform a clone test. It includes fine-tuning, optimizing, and transforming it to the environment once stabilized.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I rate Fortinet FortiGate SWG an eight out of ten. It has a lower failure rate in terms of configuration. Once it is configured, it keeps running for years. However, they have increased the process by almost 60% to 70%.


    Information Technology and Services

FortiGate Cloud is a good and simple cloud management and analytics solution.

  • September 08, 2023
  • Review provided by G2

What do you like best about the product?
FortiGate Cloud offers a range of benefits, including centralized management, real-time monitoring, advanced analytics, and scalability. It simplifies security management, enhances network visibility, and helps organizations stay ahead of evolving cyber threats.
What do you dislike about the product?
Cloud-based solutions rely on internet connectivity. If your internet connection experiences issues or goes down, you may have limited or no access to the FortiGate Cloud platform, potentially impacting your ability to manage and monitor your FortiGate devices.
What problems is the product solving and how is that benefiting you?
The user-friendly interface of FortiGate Cloud makes it easy for IT administrators to configure policies, monitor network traffic, and generate reports without the need for extensive technical expertise. This can lead to improved operational efficiency.


    kram e.

FortiGate Cloud as a Firewall for infra.

  • September 05, 2023
  • Review provided by G2

What do you like best about the product?
FortiGate Cloud provides a centralized management console for all of your FortiGate devices. This makes it easy to manage your security policies, configure your devices, and track your security posture. FortiGate Cloud provides real-time security intelligence and analytics to help you identify and mitigate threats. This includes features such as threat hunting, intrusion detection, and vulnerability scanning.
What do you dislike about the product?
FortiGate Cloud is a powerful and versatile security management solution, but it does have some downsides. Here are some of the potential downsides of using FortiGate Cloud.
FortiGate Cloud offers a limited number of customization options, so you may not be able to tailor it to your specific needs.
What problems is the product solving and how is that benefiting you?
A company with multiple FortiGate devices can use FortiGate Cloud to centralize the management of those devices. This can save the company time and money, and it can also improve the security of the network.


    FAISAL S.

FortiGate Cloud Review

  • August 29, 2023
  • Review provided by G2

What do you like best about the product?
FortiGate Cloud offers a centralized platform for managing multiple FortiGate devices and services from a single interface. This can greatly simplify network management and security operations.
Being a cloud-based solution, FortiGate Cloud enables administrators to access and manage their network and security settings remotely, providing flexibility and convenience. FortiGate Cloud may integrate with other Fortinet solutions and services, creating a comprehensive ecosystem for network security and management.
What do you dislike about the product?
If there is a situation where internet access is temporarily unavailable, administrators might face challenges in accessing and managing network devices through FortiGate Cloud
What problems is the product solving and how is that benefiting you?
With better monitoring and automation, administrators can proactively identify and address network issues, reducing downtime and minimizing the impact of security incidents.


    MahmoodAbdollahi

Suitable for medium-range companies and user-friendly interface

  • August 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case is for protection. We have general use cases.

What is most valuable?

It is a very user-friendly solution. Moreover, Foritgate offers good performance, where it outperforms Cisco Firepower in various ways.

What needs improvement?

The solution doesn't cover all aspects of protection. There should be better customization in the IPS. The Intrusion Prevention System (IPS) and FortiGuard could benefit from enhancement.

So, in future releases, I want to see improvements in IPS, particularly in terms of customization.

For how long have I used the solution?

I have been using this solution for ten years.

What do I think about the stability of the solution?

The firewall is very stable and reliable.

I would rate the stability a nine out of ten. There's always room for improvement.

What do I think about the scalability of the solution?

We have around three to four customers using this solution.

How are customer service and support?

I can't use the technical support because of some sanctions in Iran.

How was the initial setup?

The setup process is easy and very fast. The setup process is very fast, typically taking only one to two days.

What about the implementation team?

The purchasing process is straightforward, and then the normal deployment process.

Moreover, a single person can handle the deployment and maintenance tasks.

What's my experience with pricing, setup cost, and licensing?

There is a licensing fee; it is on a yearly basis. The pricing iss actually quite normally priced.

Which other solutions did I evaluate?

I have used Cisco. I find impressive about Cisco is its powerful enterprise-grade solution, comparable to Fortinet firewall. FortiGate is not superior to Cisco, but it stands out for its user-friendly interface.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. It is a suitable solution for medium-range companies due to its well-designed user interface.


    Wael Awni

A highly scalable solution that can be used for network security

  • August 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use FortiGate Next Generation Firewall mainly for network security.

What is most valuable?

The solution's application control is very powerful. Another valuable feature is the integration between the firewall and the switches we have. The FortiSwitch extended security fabric is one of the things that we like about the solution.

What needs improvement?

The solution's stability should be improved because it is extremely unstable.

For how long have I used the solution?

I have been working with FortiGate Next Generation Firewall (NGFW) for eight years.

What do I think about the scalability of the solution?

FortiGate Next Generation Firewall is a very scalable solution. Approximately 32 customers are working with the solution.

How are customer service and support?

The solution's technical support team needs more improvement. The technical support team has a slow response and needs more experienced support agents to interact with the customers.

How was the initial setup?

The solution's initial setup is easy and straightforward.

What about the implementation team?

Since it's a security solution, it needs considerable time to deploy. We need to analyze the network, the customer requirements, and the policies we need to add, which can take a couple of days.

For any security solution, there is no straightforward deployment process. It depends on the survey on the customer side and what we are doing for the customer. One security engineer is required for the deployment and maintenance of the solution.

What was our ROI?

Since FortiGate Next Generation Firewall is a slightly expensive solution, the use case determines the ROI. However, since it's quite expensive for general usage, it has a lower ROI.

What's my experience with pricing, setup cost, and licensing?

FortiGate Next Generation Firewall is an expensive solution with a yearly subscription. There are no extra costs in addition to the standard licensing fees.

What other advice do I have?

The solution has a lot of features that we like. We don't need additional features because they compromise the solution's stability when they add more features. As a security gateway, we need to be much more stable than adding more features.

FortiGate Next Generation Firewall comes in two versions, namely, the hardware version and the cloud version. For the on-premises version, hardware is to be implemented on-site; for the cloud, it's a cloud security solution. So it depends on which version your customer is using. The licensing is very different for the on-prem and the cloud solution.

When it comes to complex solutions, I highly recommend FortiGate Next Generation Firewall.

Customers looking for SD-WAN and good application control should go for FortiGate Next Generation Firewall. Customers looking for high stability should avoid the solution.

Overall, I rate FortiGate Next Generation Firewall an eight out of ten.