Citrix Web App serves as a valuable solution for enhancing security in IT, particularly within API environments. This aspect is crucial for ensuring security.
NetScaler VPX - Customer Licensed
Cloud Software GroupExternal reviews
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A layered security solution that restricts the ability of clients to be compromised with keylogging and screen-capturing malware
What is our primary use case?
What is most valuable?
I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers.
What needs improvement?
I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable.
For how long have I used the solution?
I have been using Citrix Web App for the past five years.
What do I think about the stability of the solution?
I would rate it 9 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability 8 out of 10.
How are customer service and support?
I have interacted with them only once and they respond well.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I am familiar with Citrix, and I acknowledge that it is a good solution. Generally, our customers also prefer it. While I recognize other options as a good solution, personally, I have a preference for Citrix. It is easier for me to work with Citrix, and this preference is based on my experience.
How was the initial setup?
I did not encounter any difficulties during the installation process. I don't recall the exact duration, but it might have taken around two hours in total.
What about the implementation team?
There are ten individuals in our team in Turkey, including engineers and specialists.
What's my experience with pricing, setup cost, and licensing?
In Turkey, everything is good, but it seems expensive for us due to the currency exchange. I don't have a specific rating scale, but if I had to rate the price, I would say it's around a six out of ten.
What other advice do I have?
I would recommend it for other users and rate it 8 out of 10.
Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities
What is our primary use case?
We use it for load balancing, creating a gateway to the Internet, and establishing a remote VPN connection.
What is most valuable?
One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams.
What needs improvement?
The stability is good but should be enhanced. Each time a vulnerability is identified or a new release with applicable security fixes is issued, we find ourselves obligated to perform firmware upgrades as part of the remediation process. There is room for improvement in the technical support aspect. Currently, the support team's responsiveness is lacking, and the technical personnel on calls often seem unfamiliar with the issues or inadequately trained.
For how long have I used the solution?
We have been working with it for the last five years.
What do I think about the stability of the solution?
I would rate its stability capabilities nine out of ten.
What do I think about the scalability of the solution?
It is very scalable. I would rate it nine out of ten. In the production environment, all users accessing the application have their traffic routed through the load balancer.
How are customer service and support?
The support service would benefit from being more prompt and having a higher level of technical expertise.
Which solution did I use previously and why did I switch?
Previously, I used physical devices for application-related control.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
The overall deployment typically takes around one week. During the process, we replicate the existing configuration onto the NetScaler. We set up a virtual load balancing gateway, operating in one-arm mode, connected to a switch. In this setup, incoming requests reach the switch, which then directs them to the load balancer. The load balancer performs the necessary load balancing and forwards the requests to the switch. From there, based on the layer to condition, the switch routes the requests to the appropriate node.
What was our ROI?
Its value lies in the fact that we have observed these devices to be highly stable. There have been minimal to no new issues identified in the devices.
What's my experience with pricing, setup cost, and licensing?
The firewall license is included by default, with no additional costs.
What other advice do I have?
It is suitable for scenarios with minimal production traffic. However, in high-traffic situations, it is advisable to explore alternative solutions such as Wi-Fi or other options. Overall, I would rate it nine out of ten.
Helps with load balancing but needs to add a feature to access network policy manager
What is our primary use case?
My clients use it for load balancing.
What needs improvement?
The tool needs to add a feature where we can access the network policy access manager.
For how long have I used the solution?
We are a distributor of Citrix NetScaler for nine years.
How was the initial setup?
You need to just upload the installation script. The deployment time ranges from minutes to days.
What other advice do I have?
I would rate the tool a nine out of ten.
Has good stability and an easy initial setup process
What is our primary use case?
We are using the solution for SSL offloading and load balancing.
What needs improvement?
The configuration for the solution's web application firewall is complicated. It requires technical knowledge. They should improve the process.
For how long have I used the solution?
We have been using the solution for almost 12 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I rate the solution's scalability an eight. We have 8000 solution users in our organization.
How are customer service and support?
The solution's technical support is good.
Which solution did I use previously and why did I switch?
In comparison with Azure and Cisco products, Citrix is a stable solution.
How was the initial setup?
The solution's initial setup process is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive compared to Azure. We purchased its three-year license model.
What other advice do I have?
The solution needs enhancement from a security standpoint. I rate it an eight out of ten.
Works well in AWS environment
Have used the on-prem product NetScaler and it used to work well.
I had little apprehensions to use it on AWS, but to my surprise it worked well in AWS environment also
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