Sold by: Datazoom Inc.Â
Datazoom has partnered with AWS Elemental MediaTailor to provide a consulting service to enable a faster integration process with Datazoom's Collectors (SDKs & Libraries) for AWS Elemental MediaTailor.
Overview
Datazoom's Collectors (SDKs & Libraries) for AWS Elemental MediaTailor expose ad timing data and provide pre-integrated advertising services, from the client-side for its linear channel assembly and personalized ad-insertion service. Further, these SDKs can be used for additional data collection, processing, and delivery services offered by Datazoom.
Datazoom is offering a consulting service to help answer questions and troubleshoot issues that may arise during the SDK or Library integration process. Support is provided over email, Slack Connect, and conferencing calls.
Highlights
- Support customers with SDK integration into customer environments and applications.
- QA validation on customer test apps.
- Customer support via slack/ticketing system.
Details
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Delivery method
Deployed on AWS
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Support
Vendor support
Datazoom provides a web-based support ticketing service for the Software and Services (the “Standard Support Services”) for Customer issues using Datazoom Products (each, an “Issue”).
This service is available 9am – 6pm (Eastern Standard Time) on business days (Monday – Friday) (“Business Hours”).
Slack: Datazoom and Customer’s can agree to stand up Shared Channel for support during Business Hours.
Issue Resolution and Escalation: Datazoom will acknowledge and respond to Issues reported to Datazoom by Customer at support@datazoom.io according to the Severity Level of the reported Issue.
Software associated with this service
By Datazoom Inc.
Datazoom is a data collection technology company offering a cloud-based Data-as-a-Service Platform. Our technology is leveraged by technology vendors, publishers, and measurement companies.