Overview
Touchstream allows NOC teams to actively and independently monitor and verify CDN performance and availability. With Touchstream, OTT streamers can identify and mitigate underperforming CDNs before they impact customers by harnessing proprietary data sharing with the world's leading CDNs, allowing CDN problems to be solved in minutes, not days. Touchstream is rated 4.6/5 on Capterra.
"Of all the operations tools, Touchstream is the most reliable and easy to use. Before Touchstream, we used to tell our CDN that we had a problem, they would take several days, and usually come back to us that they couldn't find any problem. Now, with Touchstream, we collaborate with CDNs, and within 10 minutes they are pinpointing the problem." - A leading publicly traded American broadcaster netting revenues +12 billion annually
With Touchstream, engineering teams skip the days and hours of root-cause analysis, pinpointing issues in a few clicks, and ending the time consuming back-and-forth tickets in order to solve CDN problems and hold their CDNs responsible by giving them the root cause information needed to fix problems.
Touchstream works with any CDN, and has partnerships with Akamai, Cloudfront, Fastly, Lumen, and Limelight.
Touchstream provides a coherent, intuitive, visual way to analyse data from any point in time, diagnose and fix CDN problems quickly, and ultimately provide high quality QoS.
For full end-to-end streaming monitoring of your entire workflow beyond CDNs (Touchstream VirtualNOC), please contact us at aws-mp@touchstream.media
Please note per Touchstream's End User License Agreement (EULA) that companies operating content in some specific industries are not supported. These content areas include but are not limited to: Adult, Gaming or Gambling, and Politics.
Highlights
- Identify and mitigate underperforming CDNs before impacting customers
- Share data quickly and easily with CDN providers to solve problems in a fraction of the time
- Find the root cause of poorly performing CDNs in a couple of clicks, saving precious engineering time
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
---|---|---|
10 OTT streams | Monitoring 10 streams from up to 5 locations | $1,200.00 |
Vendor refund policy
Once service has been contracted, refunds are not available. Cancel at any time.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support is accessible directly from the Touchstream SaaS dashboard
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.