Providing real time guidance to Citizens who are already interacting with your agency is critical to reducing bottlenecks and delays. With numerous channels available for communication, the Federal, State, and Local Agencies is competing with other applications like social media for traveler attention and mindshare. Citizens will pay more attention to guidance provided by the Federal, State, and Local Agencies if they find the information beneficial and helpful in accelerating their individual journey. Additionally, it is important to be able to reach Citizens via multiple methods of contact as different people have different communication preferences.

Iternal's software enables the Federal, State, and Local Agencies to generate hyper-personalized forms of engagement that can be generated programmatically using AI which leverage specific pieces of information about each Citizen's needs to tailor guidance, instructions, and other useful information. Increased engagement with guidance is also likely to increase inherent compliance with the policies and procedures outlined by Federal, State, and Local Agencies as the messages are more likely to be consumed by each individual Citizen.

You can use purchased credits across multiple use cases. ILIM Credits are the common unit for measuring platform system usage to include building stories, generating outputs, capturing IdeaBlocks®, saving stories, archiving stories, and downloading media and using various applications in the Iternal Technologies ecosystem. Credits purchased for use on AWS GovCloud FedRAMP High Infrastructure are not exchangeable with Commercial / Commercial Cloud Credits. Listing is for the software license only, does not include professional services or systems integration which will likely be required to realize the full potential of the system.