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    IBM Process Mining

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    Process mining helps businesses make faster, more informed decisions for process improvement through data-driven insights. Gain complete process transparency using data from your business systems, such as ERP and CRM, pinpoint inefficiencies and prioritize automation by impact and expected ROI. Drive continuous process improvements by triggering corrective actions or generating RPA bots. With this offering, clients can improve complex processes-achieving an 80% reduction in average lead time-to stay competitive, boost efficiency and reduce operational costs. Start a free trial: https://ibm.biz/ibm-pm-trial
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    IBM Process Mining

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    Overview

    The value of IBM Process Mining IBM Process Mining applies data science to discover, validate, and improve workflows. By combining data mining and process analytics, organizations can mine log data from their information system to understand how their processes perform, revealing bottlenecks and other areas of improvement. Process Mining leverages a data-driven approach to process optimization, allowing managers to remain objective when making process improvements decisions. Learn more about IBM Process Mining: https://ibm.biz/ibm-process-mining 

    Discover what you can't see IBM Process Mining helps you find hidden inefficiencies in your processes. Leverage IBM Process Mining Process Applications to quickly and easily jumpstart the analysis of your most strategic initiatives. Start from our repository of well-defined use cases, and then scale your analysis as you see fit.

    Sustainable procurement Help businesses optimize and streamline operations while focusing on sustainability. Improve profitability and drive purpose-driven procurement functions by identifying performance gaps in three vital areas: efficiency, compliance, and experience.

    Mortgage lending Incorporate the IBM PEX framework to identify process variations and assess their impact on critical KPIs related to efficiency, customer experience, and compliance. The result? Actionable insights that can enhance customer experience, streamline the process, boost loan volumes, and manage compliance risk. Learn more about use cases leveraging IBM Process Mining: https://ibm.biz/ibm-pm-integrations 

    Pricing and upgrades For custom pricing and sales inquiries or for AWS accounts outside the United States, please contact IBM Sales: https://ibm.biz/ibmpm-privateoffer 

    Start a free trial: https://ibm.biz/ibm-pm-trial 

    Highlights

    • Gain process transparency: Create unprecedented levels of transparency into the way your processes are being executed. Limit your reliance on human bias with data-driven, fact-based process intelligence
    • Reveal inefficiencies: Identify customer pain points, eliminate gaps or deviations in processes, and avoid excess spend to streamline your processes and boost the customer experience.
    • To get a walk-through of IBM Process Mining on AWS, schedule a live demo with one of our product experts: http://ibm.biz/ibm-pm-demo

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    IBM Process Mining

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Standard
    3 processes 20M events 1 analyst user 3 business users 2 TM agents
    $40,800.00

    Vendor refund policy

    All orders are non-cancellable and all fees and other amounts that you pay are non-refundable. If you have purchased a multi-year subscription, you agree to pay the annual fees due for each year of the multi-year subscription term.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    155 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Information Technology and Services

    Hidden Champion in the Process Mining World

    Reviewed on Oct 23, 2024
    Review provided by G2
    What do you like best about the product?
    The simplicity!
    It is a very low learning curve getting to work with IBM Process Mining.

    The second advantage is, that the ETL is not inherit bound to the product. You can use your own ETL tool for getting the data into ProcessMining
    What do you dislike about the product?
    The analytics part is not the best.
    We need more effective analytics features such as custom dashboard monitoring.
    What problems is the product solving and how is that benefiting you?
    getting an idea of how the process flows in huge process management projects.
    and monitoring of process automation workflows. Placing an KPI Monitor to get informed when a clipp level has been passed.
    Krunal K.

    Fast and Simple

    Reviewed on Aug 06, 2024
    Review provided by G2
    What do you like best about the product?
    The most important thing is the efficiency with which i can get the insights. This serves as best alternative to in demand high priced analytical tools.
    What do you dislike about the product?
    More functionalities can be added along with AI integration. The software is in right direction
    What problems is the product solving and how is that benefiting you?
    It is currently helping us solve CRM use case with faster customer complaint resolution rates
    Ved Prakash S.

    Easy analysis with IBM process mining

    Reviewed on Jun 11, 2024
    Review provided by G2
    What do you like best about the product?
    Easy to find the event loga nd Visualization.
    What do you dislike about the product?
    Not familiar with all UI features like Visualization which are created for cycle process.
    What problems is the product solving and how is that benefiting you?
    Visualization, process cycle tracking and reduce cost
    Gagandeep S.

    Market Research & Data expert

    Reviewed on Jun 11, 2024
    Review provided by G2
    What do you like best about the product?
    With the help of algorithms if will gives a valuable data for better understanding.
    What do you dislike about the product?
    The software cost is little bit expensive.
    What problems is the product solving and how is that benefiting you?
    There is lots of unstructured data we all have with the help of IBM process mining we will get structured data as we need.
    Information Technology and Services

    Super easy to see all our processes in one place with IBM Process Mining

    Reviewed on Jun 10, 2024
    Review provided by G2
    What do you like best about the product?
    What I love most about IBM Process Mining is how it gives me a clear view of our marketing processes. The intuitive interface and powerful analytics help me quickly identify any bottlenecks or inefficiencies. It integrates smoothly with our existing data sources, allowing for deep dives into our campaigns.
    What do you dislike about the product?
    While IBM Process Mining is fantastic, it does have a learning curve. It can be a bit daunting at first, especially if you’re not very technical. Setting it up and integrating it with our current systems took some time and effort. Additionally, the cost can be a bit high, which might be a concern for smaller marketing teams or agencies.
    What problems is the product solving and how is that benefiting you?
    IBM Process Mining helps us tackle inefficiencies in our marketing workflows. It provides clear insights and visual maps of our processes, making it easy to see where we're wasting time and resources. This streamlines our operations, saves money, and boosts productivity. Additionally, the ability to simulate changes and predict outcomes helps us make smarter, data-driven decisions, improving our overall marketing performance.
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