Automated AI Chatbot powered is a fully customizable bot that automates, streamlines, and improves the chat experience for your customers and agents. Our Automated Chatbot reduces workforce overhead and saves agents time and effort. By replacing time-consuming manual chat processes with automated chatbots, you can provide a fast and easy means of communication for both your internal work groups and external customers.

Streamline Customer Chat Experience

Customers find answers in seconds, reducing wait time and improving customer access to information.

Improve Agent Satisfaction

Saves agents time and effort on customer questions. The chatbot can also be used internally to support access to internal data like payroll or HR questions.

Easy to Navigate

Third party integration allows content to be pulled from other sites and customers to click-to-move to another app or webpage.

Simple to Set-Up

VoiceFoundry builds, implements, and integrates this AWS powered chatbot based on your unique needs and requirements.

Push Button Navigation

Customers navigate through the automated chat experience by clicking on pre-programmed responses that have been tailored for your specific use case or by inputing text.

Powered by Amazon Lex

Runs on AWS and powered by Amazon Lex, which understands common spelling errors and can point customers in the right direction.