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    ICMS

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    Sold by: Omnigo Software LLC 
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    Overview

    In 1989 QueTel initiated the innovation in managing evidence and quartermaster inventory that is, today, TraQ Suite. Consisting of a family of applications that reside in one database, the Suite consists of software to manage physical evidence; digital evidence (including redaction services); laboratory analysis; equipment, uniforms, and supplies; and training. Agencies may choose one or several applications.

    QueTel provides a full range of implementation services to ensure the software meets agency needs. This process starts with understanding your needs and configuring the software to them, while helping you tailor your processes to take advantage of the technology. We install the software on your server or host it on our secure CJIS compliant cloud. The browser software, makes it easy for your IT professionals and integrates seamlessly with Active Directory.

    Highlights

    • Multiple Product modules to customize your implementation
    • CJIS Compliant

    Details

    Sold by
    Omnigo Software LLC 
    Categories
    Data Governance 
    Security 
    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    ICMS

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    Vendor terms and conditions

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    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    QueTel Suite 
    White Paper (police1.com) 

    Support

    Vendor support

    Setup, Provisioning, Configuration, Troubleshooting support@omnigo.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    39 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Tim B.

    OMNIGO/Report Exec

    Reviewed on Oct 12, 2023
    Review provided by G2
    What do you like best about the product?
    The product: Report Exec is ideal for healthcare security departments, stand alone and enterprise systems.
    What do you dislike about the product?
    As of this review. Nothing. I've had very positive interactions and experience with all levels of the Omnigo team.
    What problems is the product solving and how is that benefiting you?
    The abilty to pull data from incident reports and calls for service has been extremely helpful to identify trends that that can impact staff and site safety. In addition, the ease and ability to run multiple types of reports is extremely helpful. The reports are easy for clinical and non-clinical leaders to understand. It also lets them see the level of activity at thier hospital and more specifically, their department.
    Leave a comment0 comments
    Public Safety

    Good

    Reviewed on Jun 23, 2022
    Review provided by G2
    What do you like best about the product?
    A basic system, user-friendly. Captures data
    What do you dislike about the product?
    Some functions are limited such as photo viewing, locations and some data retrieval. need better or updated manual for basic end-users.
    What problems is the product solving and how is that benefiting you?
    Tracking of reports and managing our records and reports.
    Leave a comment0 comments
    James B.

    Excellence in action!

    Reviewed on Apr 20, 2022
    Review provided by G2
    What do you like best about the product?
    The software allows us to tailor it to our needs. The support and continual improvements in the technology keep us on the cutting edge.
    What do you dislike about the product?
    Currently, the software does not automatically submit state-based incident reporting, but it is in the works.
    What problems is the product solving and how is that benefiting you?
    The software allows much better tracking and support for many departments of the university.
    Leave a comment0 comments
    Monica B.

    Omnigo Great Support and User Friendly

    Reviewed on Apr 07, 2022
    Review provided by G2
    What do you like best about the product?
    I like having a report writing program and Dispatching program all in one program.
    What do you dislike about the product?
    Segregating User rights was a little issue. We would have liked more flexibility to narrow certain fields like read-only to more specific areas as opposed to all having read-only.
    What problems is the product solving and how is that benefiting you?
    We don't really have any big problems and all technical problems were able to be resolved through support.
    Leave a comment0 comments
    Public Safety

    Not entirely user friendly

    Reviewed on Dec 08, 2021
    Review provided by G2
    What do you like best about the product?
    There are many options, tabs, and resources to verify that nothing is forgotten.
    What do you dislike about the product?
    All of the options make it difficult and time consuming to ensure it is filed properly.

    The platform itself is complex, and glitchy and requires too many credentials and verifications.
    What problems is the product solving and how is that benefiting you?
    No real problems have been solved, unfortunately.
    Leave a comment0 comments
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