Overview

Welcome to the new era of retail efficiency with Storeplay IQ. Blending intelligent queue management with cutting-edge Click & Collect (BOPIS) and Click & Deliver services, we are redefining the retail experience. Our platform not only streamlines customer flow but also brings unparalleled convenience to online ordering and pickup processes, enhancing both customer satisfaction and your operational effectiveness.

Highlights

Seamless Click & Collect (BOPIS) Integration: Streamlines the Buy Online, Pick-up In-Store service, making it efficient and user-friendly. Ensures a hassle-free experience for both customers and staff, enhancing satisfaction and operational flow.
Innovative Click & Deliver Service: Brings the in-store experience to customers' homes with a reliable and swift delivery system. Smoothly coordinates with delivery systems for effective management of direct deliveries from the store.
Efficient Queue Management: Utilises smart technology to reduce wait times, keeping queues moving and customers content. Enhances the overall in-store atmosphere by managing customer traffic more efficiently. Support information

Details

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Storeplay

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

Storeplay IQ

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

1-month contract (3)

Info

Dimension	Description	Cost/month
Standard - $79 per store per month	1x Virtual Queue. Reporting + Analytics	$79.00
Premium - $99 per store per month	For businesses looking to offer Click & Collect services in addition to Virtual Queuing.	$99.00
Enterprise - $149 per store per month	For businesses requiring multiple queues and/or booking tools.	$149.00

Additional usage costs (1)

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The following dimensions are not included in the contract terms, which will be charged based on your usage.

Dimension	Description	Cost/unit
SMS Pricing - 10c each	SMS Pricing	$0.10

Vendor refund policy

30-Day Money Back Guarantee on Subscription. There is no refund for the SMS sent.

Legal

Vendor terms and conditions

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Content disclaimer

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Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

Kmart Case Study

Australian Open Case Study

Support

Vendor support

Email: support@storeplay.com.au Chat: https://storeplay.com.au/contact Phone: +61 3 9505 3576

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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