Overview
Rapid7 solutions have a well-earned reputation for being fast to deploy and intuitive to use, but expert guidance can still help you maximize the value you get out of your Rapid7 purchases. That’s why Rapid7 offers an array of professional services for deployment and training.
Deployment Services Let one of our experienced Product Consultants guide your team through the process of deploying Rapid7 solutions into your organization. They’ll ensure that all setup and configuration is done according to best practices and that any third party integrations you need are hooked up and working as expected. They’ll also provide an overview of how to use the product.
Training Services Rapid7 Education Services offers an array of instructor-led and on-demand training courses that cover everything from basic deployment and usage to the most sophisticated features our products offer. There are also a variety of free on-demand courses available at the Rapid7 Academy . Instructor-led courses can be done remotely or on-site, depending on your specific needs. With Rapid7 Education Services, you can ensure your team has the knowledge required to start using your new Rapid7 solution on Day One or that they have the training to help them derive a new level of value from an existing Rapid7 solution.
Highlights
- Accelerate Value: Rapid7’s Deployment & Training Services accelerate our clients’ time-to-value and expedite improved security outcomes through experts that have deep product knowledge, who can quickly understand the customer’s security program objectives, and who know how to efficiently get the most out of the product features.
- Avoid Common Deployment Pitfalls: Deploying new technologies can be a bit like navigating a new city without a map. You know where you want to go, but you’re not sure the best route to take or where the dead-ends are. Like a seasoned cab driver, Deployment and Training services are your local, expert guides to get you up and running while you’re learning to navigate.
- Shorten The Learning Curve: Learning to use a new tool quickly and effectively can be challenging, even when dealing with the intuitive solutions Rapid7 offers. Deployment and Training services shorten your team’s learning curve by simultaneously assisting with a robust and outcome-focused deployment as well as training the team to become in-house practitioners and experts.
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Rapid7 Customer Support services provide rapid resolution of issues. We include Customer Portal Support, 24 hour vulnerability service level agreement, 24 hour incident response time, and a reliable testing guarantee. www.rapid7.com/for-customers
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