For customers requiring direct Buurst technical engagement we offer a Buurst Gold package that includes a web ticketing system and telephone support team. This Gold support package is 24 x 7 x 365 with a maximum response time within 1 hour for telephone and web tickets.
Overview
Maintenance and feature updates
- 24x7x365 Phone Support through dedicated line
- 1 hour initial response and priority queue
- Email and Web cases priority response
For immediate response, please contact us at sales@buurst.com
Highlights
- Global dedicated call line available 24/7/365
- SLA is 1 hour or less
- Priority response
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Software associated with this service
Buurst SoftNAS provides cloud storage performance, security, high availability, and support for the most extensive set of storage protocols in the industry: NFS, CIFS/SMB-AD, iSCSI. Your data is our number one priority.
SoftNAS by Buurst provides cloud storage performance, security, high availability, and support for the most extensive set of storage protocols in the industry: NFS, CIFS/SMB-AD, iSCSI. Your data is our number one priority.