eGain for Amazon Connect in AWS Gov Cloud is the top-rated, FedRAMP-authorized SaaS solution for digital-first, knowledge-powered customer engagement automation that includes unified omnichannel hubs for managing knowledge, conversations, and analytics, powered by generative and conversational AI, ML, and analytics. The seamless integration of eGain with Amazon Connect enables government agencies to easily deliver digital-first experiences at scale - powered by AI, knowledge, and analytics.
eGain for Amazon Connect in AWS Gov Cloud is the top-rated, FedRAMP-authorized SaaS solution for digital-first, knowledge-powered customer engagement automation that includes unified omnichannel hubs for managing knowledge, conversations, and analytics, powered by generative and conversational AI, ML, and analytics. The seamless integration of eGain with Amazon Connect enables government agencies to easily deliver digital-first experiences at scale - powered by AI, knowledge, and analytics.