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New Relic's observability platform provides engineers with full visibility into the performance of their AWS cloud services. Get unlimited access to New Relic, including Application Performance Monitoring, Infrastructure, DEM, Serverless, Logs, AIOps, Events, Alerts, and more.
Overview
Monitor, troubleshoot, and optimize all of your AWS services and applications with New Relic. Start for free with the leading monitoring solution for engineers and devops teams building on AWS, combining 16 tools in one for full-stack observability. New Relic's cloud-based platform seamlessly integrates telemetry data from your entire stack, providing you and your team with a single source of truth for application performance, infrastructure monitoring, log management, error tracking, real-user monitoring, and more.
- Ingest, analyze, and alert on all your metrics, events, logs, and traces in one place.
- Visualize and troubleshoot your entire software stack in one intuitive, connected experience.
- Detect anomalies, correlate issues, and reduce alert noise automatically with AIOps capabilities included in every plan.
- Monitor like a pro right out-of-the-box with over 500+ quickstart integrations.
- Go all-in on open source with OpenTelemetry instrumentation, Prometheus OpenMetrics integration, and language-agnostic Pixie auto-telemetry monitoring for Kubernetes.
New Relic offers developers deep integration across your AWS technologies, making it easy to send telemetry data from AWS services into new Relic to observe the health and performance from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon Cloudwatch, DynamoDB and AWS Distro for OpenTelemetry.
When you sign up for New Relic via AWS Public Marketplace, you get one free full platform user, 100GB of free data ingest per month, and unlimited basic users, alerts, dashboards, and queries. You only pay for what you use beyond the free tier each month.
Highlights
- Quickly visualize and troubleshoot your entire software stack in one connected experience, including application performance monitoring, infrastructure monitoring, RUM, serverless, logs, automatic anomaly detection, and more.
- Ingest, analyze and alert on all your metrics, events, logs, and traces, all in one place. Free up to 100 GB/month. $0.30 per GB ingested beyond free limit.
- Get unlimited free basic users, one free full platform user, and additional full platform users for $99 per user/month (max 5 full platform users).
Details
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Buyer guide
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Quick Launch
Leverage AWS CloudFormation templates to reduce the time and resources required to configure, deploy, and launch your software.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Dimension | Cost/unit |
|---|---|
Full platform users (max 5): 1 free, $99/add. per mo. (User/hr billed) | $0.133 |
Data ingested: First 100GB free. Billed per 100MB | $0.03 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. New Relic may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by New Relic for your use.
Custom pricing options
Find a fit for enterprise or unique needs with a private offer.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Additional details
Resources
Vendor resources
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source, and the New Relic Community. Learn more about these in our Finding Help Doc (https://docs.newrelic.com/docs/accounts-partnerships/education/getting-started-new-relic/finding-help ).
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Juniper C.
It was my application performance tracker
Reviewed on Nov 12, 2024
Review provided by G2
What do you like best about the product?
It was able to give me the best visibility over my app performance. Detailed dashboards, insightful metrics, and powerful alerting capabilities that help me identify issues quickly and resolve them even quicker are the things that I love. Having this end-to-end tracing of transactions is key for identifying performance improvements and bottlenecks.
What do you dislike about the product?
New Relic is loaded with features but what we dislike is the potentially complicated and pricey pricing structure for smaller businesses or those who do not require extensive monitoring.
What problems is the product solving and how is that benefiting you?
New Relic has been critical in keeping my applications healthy and performant. It has helped me to identify problems before they arise and with adequate solution, facilitated judicious use of resources, and provide a smooth user experience.
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Alex J.
The one powerful real-time media monitoring tool
Reviewed on Oct 09, 2024
Review provided by G2
What do you like best about the product?
I prefer New Relic for its real-time monitoring features. In the process, it gives me a well-rounded view of how my application is performing and hopefully allows me to track down and fix any problems before they become runaway issues. The dashboards are customizable and so is the alerting which makes staying on top of your major metrics really simple.
What do you dislike about the product?
New Relic, despite having tons of features, can be difficult to learn how to use if you are brand new to the service. It can feel overwhelming to get used to all of the different tools and metrics.
What problems is the product solving and how is that benefiting you?
It is the key reason that has improved the performance and reliability of my applications as a whole. To proactively track your key metrics, detect the bottlenecks and optimize your code/infrastructure leading to a better user experience.
David C.
Extremely powerful, supported with well maintained documentation
Reviewed on Aug 28, 2024
Review provided by G2
What do you like best about the product?
NRQL, New Relic's customer query language, forms a fundamental layer of the platform that sets it above the competitors from our perspective. The competition try to state that NRQL has a steep learning curve that makes usage harder, however there are many ways that New Relic overcome that: strong documentation, samples throughout the platform, and even AI that can generate NRQL queries for you.
The agents are trivial to install and set up, with the documentation being well maintained. New Relic have a strong commitment to Open Telemetry, helping customers avoid vendor lock-in.
The agents are trivial to install and set up, with the documentation being well maintained. New Relic have a strong commitment to Open Telemetry, helping customers avoid vendor lock-in.
What do you dislike about the product?
There are attempts in New Relic to use AI-like tools to understand the root cause of incidents in complex interconnected systems, but frankly we've never found this to be effective, so while it can highlight all the various issues occurring it does not seem able to pin point which issues are the cause and which are the symptoms. We've had to build up custom dashboards and tooling to fill this gap.
New Relic's price model allows free users to access custom dashboards for free, but puts a paywall around showing the same data in New Relic's own views. This pushes cost-sensitive customers to duplicate New Relic views in dashboards, which makes an overhead and reduces usability.
New Relic's price model allows free users to access custom dashboards for free, but puts a paywall around showing the same data in New Relic's own views. This pushes cost-sensitive customers to duplicate New Relic views in dashboards, which makes an overhead and reduces usability.
What problems is the product solving and how is that benefiting you?
New Relic gives us the "single pane of glass" to understand all out platforms, across multiple data centres in the cloud and on-premise. The collation of data into one platform significantly reduces MTTR by helping us broaden everyone's awareness of their neighbour systems and opening up prior black boxes.
Iurie N.
I use this to check dashboards of our streaming players performances at Dazn
Reviewed on Aug 16, 2024
Review provided by G2
What do you like best about the product?
I like the creation of different dashboards for the different use cases that Dazn has. I like how easy is to create queries, and how I can integrate the queries property into our codebase. I also like how I can create different dashboards for the different features I want to monitor so everything can be organised by topic and by team.
What do you dislike about the product?
I think the graphs could be better more informative and more up to date with industry standards, they lack details and the design I think is outdated.
What problems is the product solving and how is that benefiting you?
We can see how well our Video Player performs in the different countries, new relic is very useful when filtering by custom properties, but also by country, cdn, asset id, etc.
We combine this along side Conviva reporting, and this double observability gives us the best wider view of our application.
We combine this along side Conviva reporting, and this double observability gives us the best wider view of our application.
Rahul G.
Application Monitoring with New Relic
Reviewed on Jul 31, 2024
Review provided by G2
What do you like best about the product?
The best thing about New Relic is its ease of implementation. The application data can be montored very easily with different properties. New Relic provides SLA report on daily and weekly basis. This is something truely amazing , as it shows , how fast our app is improving or degrading. It is very easy to use , even for beginners. The dashboard is quite simple yet very informative. It can be used on daily basis to monitor a application.
What do you dislike about the product?
New Relic doesnot capture logs automatically . They need to be imported from the machine. Thus , it may be a bit challenging on integration part. The free version doesnot have customer suppport.
What problems is the product solving and how is that benefiting you?
I have my application built on NextJs 14. New Relic is the only APM which I found most campatibleto it. It has relped me improve my app performance.