Sold by: OutSystems
Comprehensive services delivered in collaboration with partners guarantee the swift realization of value and enduring success with OutSystems. There are adoption plans, training, consulting, enablement, and support services, providing a holistic approach to your OutSystems journey.
Tailored to the unique needs and complexity of your adoption process, our Customer Success activities draw from insights gained from supporting numerous customers. These activities include essential components such as onboarding, adoption plan design, goals and metrics tracking, service coordination and oversight, as well as regular checkpoints and executive business reviews. At OutSystems, our commitment is to empower you not just in the short term but to foster lasting success.
Sold by: OutSystems
Overview
OutSystems offers two types of success plans that provide technical advisory services for the duration of your subscription:
- Essential
- Premier
Essential Success Plan
Take advantage of a digital pool of technical success managers (TSMs) that provide answers to your how-to questions and assist with application troubleshooting. This plan includes:
Standard onboarding
- Welcome session
- Fundamentals workshop
- Onboarding checkpoints
Guidance
- Online technical questions
- Monthly office hours
Adoption
- Semi-annual technical assessment to review best practices for applications, architecture, or both
Premier Success Plan
A dedicated TSM accelerates your technical solutions with tailored guidance to achieve operational excellence throughout your software lifecycle .
Custom onboarding
- Introduction to the OutSystems platform
- Fundamentals workshop
- Personalized technical enablement plan
- Weekly checkpoints
Guidance
- Contact your TSM for technical questions and guidance
- Coaching aligned to your context to reduce risks and avoid common pitfalls
- Specific training sessions on advanced topics
Technical adoption
- Quarterly technical assessment to review best practices for applications, architecture, or both.
- Personalized plan to improve customer capabilities and team proficiencies
Highlights
- The OutSystems Success Plan provides technical assurance and accelerates outcomes with personalized guidance, expert services, and proactive support. Learn more about Success Plans and the two types that we can offer to our customers: Essential and Premier. Success Plans are designed to develop success capabilities, elevate team proficiency, and help our customers accelerate their adoption journey.
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Software associated with this service
OutSystems Platform
By OutSystems
With OutSystems, you can quickly create and update web and mobile applications, using the most popular low-code application platform. This edition is ideal for getting started building your first OutSystems app.