OutSystems offers two types of success plans that provide technical advisory services for the duration of your subscription:

• Essential
• Premier

Essential Success Plan

Take advantage of a digital pool of technical success managers (TSMs) that provide answers to your how-to questions and assist with application troubleshooting. This plan includes:

Standard onboarding

• Welcome session
• Fundamentals workshop
• Onboarding checkpoints

Guidance

• Online technical questions
• Monthly office hours

Adoption

• Semi-annual technical assessment to review best practices for applications, architecture, or both

Premier Success Plan

A dedicated TSM accelerates your technical solutions with tailored guidance to achieve operational excellence throughout your software lifecycle.

Custom onboarding

• Introduction to the OutSystems platform
• Fundamentals workshop
• Personalized technical enablement plan
• Weekly checkpoints

Guidance

• Contact your TSM for technical questions and guidance
• Coaching aligned to your context to reduce risks and avoid common pitfalls
• Specific training sessions on advanced topics

Technical adoption

• Quarterly technical assessment to review best practices for applications, architecture, or both.
• Personalized plan to improve customer capabilities and team proficiencies

Learn more about the Success Plans