Overview
AWS CX. We specialise in AWS CX that spans Amazon Connect and Gen AI Agents. We have been supporting Amazon Connect since 2017 from migration, through to innovation, and into support services.
Generative AI and ML Ops. From prompt engineering to custom machine learning models. CX Studio is pleased to offer consulting and design services in this new and innovating segment.
Cato. We've taken our experience in both CX and Generative AI and developed an Amazon Connect accelerator called Cato. Cato delivers business value and reduces adoption time, increasing the value provided by Amazon Connect though innovation and Generative AI.
Support Services. We are here to ensure your continued success on your investments through support services and continuous innovation and improvements.
Highlights
- We have deep understanding of the CX eco-system from transformation, migration, cloud adoption and delivering automations using Generative AI.
- Leveraging the insights gained from our GenAI SaaS product for Amazon Connect, we excel in delivering solutions at scale. This wealth of experience shapes our consulting engagements, enabling us to offer in-depth insights and industry-leading best practices.
Details
Pricing
Custom pricing options
Legal
Content disclaimer
Support
Vendor support
Services are offered on a Time and Material basis and are individually estimated according to each case. Deliverables are outlined in a mutually agreed-upon Statement of Work (SoW). The ratified Solution Design Document establishes the framework and timeline for sprint deliveries, which are subject to variation based on specific requirements. A dedicated project liaison will be assigned to the client for the duration of the project.