Overview
Public Sector (Federal, State, and Local) Transportation Agency Transformation objectives can be solved by Iternal's software including:
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"Travelers are not fully aware of the information sources made available by Public Sector (Federal, State, and Local) Transportation Agencies. Fifteen percent of those surveyed stated that they were not aware of the information sources Public Sector (Federal, State, and Local) Transportation Agencies offered for travel tips and assistance. If travelers had this information, they would be more aware and prepared for the screening process and know where to direct their questions." and
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"Passengers are often unaware that the Public Sector (Federal, State, and Local) Transportation Agencies Contact Center (TCC) exists and so may not know where to turn when Public Sector (Federal, State, and Local) Transportation Agencies issues arise at the checkpoint. It is important that Transportation Officers consistently hand out TCC cards to passengers when they experience Public Sector (Federal, State, and Local) Transportation Agencies issues and that Public Sector (Federal, State, and Local) Transportation Agencies website clearly direct passengers to the TCC when needed. On the other hand, oftentimes passengers call Public Sector (Federal, State, and Local) Transportation Agencies TCC with issues that are not within Public Sector (Federal, State, and Local) Transportation Agencies jurisdiction, but are rather issues related to overall airport travel, such as issues booking travel, updating their passport, or bringing items through customs."
To generate a personalized web experience, the Public Sector (Federal, State, and Local) Transportation Agencies must embrace a system for managing content that can support the Public Sector (Federal, State, and Local) Transportation Agencies three primary strategic objectives of Simplicity, Reuse, and Information Criticality. Maintaining a legacy content management system for website content delivery will not scale to meet the needs of Public Sector (Federal, State, and Local) Transportation Agencies in solving the pain points outlined various strategic transformation reports. We propose the use of Iternal's software as the foundational system that can support the delivery of hyper personalized content to a dynamic website content management system to generate personalized web experiences.
Using Iternal's software as the foundation for content sent to a personalized website experience fulfills the three strategic objectives by providing a single simple interface for web content to be stored, updated, managed, and accessed; additionally the same content used to feed personalized experiences on the websites could also be reused across multiple methods and channels of communication; and finally the utilization of Iternal's software solves for the Information Criticality imperative of keeping information and content up to date, accurate, across all media formats, and channels - with guaranteed distribution to all dependent systems that must reflect content changes when information is updated.
You can use purchased credits across multiple use cases. ILIM Credits are the common unit for measuring platform system usage to include building stories, generating outputs, capturing IdeaBlocks®, saving stories, archiving stories, and downloading media and using various applications in the Iternal Technologies ecosystem. Credits purchased for use on AWS GovCloud FedRAMP High Infrastructure are not exchangeable with Commercial / Commercial Cloud Credits. Listing is for the software license only, does not include professional services or systems integration which will likely be required to realize the full potential of the system.
Highlights
- ~16x the speed at which your team is able to deliver the right information, to the right person, at the right time, in the right language.
- Public Sector Business and Digital Transformation through Automation
- Accurate and Always Up-to-date Information & More Effective Knowledge Sharing & Better Collaboration
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Public Sector Transportation - Personalized Web Experiences GovCloud
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