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    SMX [Private Offer Only]

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    Do you need to free IT operators from the daily "run it" activities that do not add business value and allow them to focus on their core mission and customers? SMX 24x7 Managed Services is powered by our Intelligent Automation Platform and are audited, certified, and dedicated to ensuring your operations stay available 24x7x365.
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    SMX [Private Offer Only]

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    Overview

    SMX Elevate Managed Services- Private Offer Only combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.

    FedRAMP Authorized SMX Elevate Managed Services delivers the flexibility customers need and demand from today's cloud-managed service providers. We offer the ability to select services across our Core, Premium, and Security Services, which enables and assures a Managed Services solution that meets unique customer needs and ensures you have full-stack capabilities that match your operational needs and objectives. Elevate includes the software licensing and configurations for the tools required to manage and monitor your environments to meet your Service Level Agreements.

    Deliverables

    Access to self-service ticketing system for Incident and Request management 24x7x365 monitoring and notification Access to Core, Premium, and Security services Getting Started

    Upon subscription you will be contacted by our Sales team with more information on getting started.

    Highlights

    • FedRAMP, StateRAMP, and DoD Compliant
    • 24/7/365 Managed Security, Compliance, and Operations

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    SMX [Private Offer Only]

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    SMX Elevate
    Per Instance: Core Operations- Contact us for more info and pricing
    $300.00

    Vendor refund policy

    No Refund

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    SMX's Cloud Assured Services are backed by 25 years of experience delivering enterprise services- with millions of networked services and clients managed. Beyond the FAST migration strategy and planning, SMX offers a full suite of design, implementation, and managed services to help free up resources so you can innovate faster, engage with customers more effectively, and operate more efficiently. Email: cloudassured@smxtech.com  Phone: (703) 435-3322 Website: www.smxtech.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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