Overview
OpenText™ AI Operations Management monitors your IT environment and consolidates data from existing tools. It applies automated discovery, monitoring, analytics, and remediation to data across the traditional, private, public, multi-cloud, and container-based infrastructure. OpenText™ AI Operations Management automates AIOps with machine learning and analytics, reducing events and accelerating root cause identification and remediation. Executive stakeholders gain actionable insight on their mobile devices with tailored dashboards showing critical status, business, and IT KPIs.
OpenText™ AI Operations Management requires a minimum of 5000 units to be selected or one of the enterprise packages defined. For more information on the licensing, please refer to the OpenText™ AI Operations Management SaaS Service Description that can be found here: https://www.microfocus.com/en-us/legal/software-licensing
Highlights
- Automate AIOps & remediation. Utilize advanced correlation, analytics, and automation to improve root cause analysis, and reduce mean time to repair (MTTR)
- Centralize performance & event management across all data types from 200+ domains, feed signals to AIOps
- Provide actionable insights in real-time for faster decision making
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Foundation Package | 5000 Nodes\URL and 3 Integration Endpoints | $1,007,940.00 |
Advanced Package | 5000 Nodes\URL, 3 Integration Endpoints and 200GB DataLake Expansion | $1,038,328.00 |
1 Premium Unit | Includes monitoring of a node\URL, agent-based or agentless | $193.00 |
1 Integration Endpoint | One integration with one 3rd party endpoint | $14,980.00 |
Datalake Expansion | Datalake Storage Expansion /100GB | $214.00 |
Data Egress Expansion | Data Egress Expansion /1TB - for data sync out of the Datalake | $1,541.00 |
Vendor refund policy
No Refund Available
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
OpenText™ AI Operations Management SaaS includes an extensive online contextual help to aid with tailoring and configuration of OpsB to align with your business requirements. Full documentation of the capabilities of OpenText™ AI Operations Management SaaS solution, and the optional capabilities outlined in this service description is available at: https://docs.microfocus.com/itom/OBS:SaaS/Home . Leverage also the OpenText OpenText™ AI Operations Management practitioners community: https://community.microfocus.com/it_ops_mgt/ops_bdg/ OpenText staffs and maintains a 24x7x365 Service Operations Center, which will be the single point of contact for all issues related to the support for OpenView SMAX SaaS, through an online support ticket system. The OpenText Support Team will either provide support to the Customer directly or coordinate delivery of this support. For SaaS support will be done in English only. Online support is available at My Account.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Streamlining IT Operations with Micro Focus Operations Bridge (OpsBridge)
OpsBridge also gives IT teams the ability to proactively identify potential issues and take corrective action before they worsen. These advanced analytics capabilities include machine learning and AI. This helps to increase IT efficiency and minimise the workload on IT employees.
The adaptability and scalability of OpsBridge are further benefits. It is the perfect answer for businesses with complex and varied IT environments since it can be readily integrated with other IT tools and technologies. Also, it is ideal for little businesses as well as larger ones and can scale to meet their demands.
Users often like OpsBridge's extensive features since they make IT operations simpler and raise the efficacy and efficiency of IT teams as a whole.
In addition, some users have complained that the user interface is less understandable and user-friendly than those of other IT operations management products. Yet, this is arbitrary and may change based on personal preferences and background.
IT infrastructure is frequently managed by separate teams or departments, each of which makes use of a different set of tools and technologies, in siloed IT systems. This can result in a lack of visibility into the overall IT environment, which makes it challenging to quickly identify and address problems. OpsBridge assists in combining data from several platforms to present a uniform, single view of IT infrastructure.
Reactive problem-solving: Conventional tools for IT operations management put the emphasis on spotting and responding to problems as they arise. OpsBridge, on the other hand, use cutting-edge analytics and machine learning to proactively spot possible issues before they worsen. This lessens downtime and enhances the effectiveness of IT operations as a whole.
OpsBridge may help organisations in a variety of ways by tackling various issues, such as:
Enhanced productivity: OpsBridge assists in streamlining IT processes, lessening the workload on IT employees and enhancing productivity in general.
Faster issue resolution: OpsBridge gives users a consolidated, single picture of IT infrastructure, making it simpler to locate and swiftly fix problems.
Increased reliability and performance: OpsBridge helps to increase the reliability and performance of IT infrastructure by proactively recognising and correcting possible problems, which reduces downtime and enhances user experience.
Micro focus - operation manager
Good product but support is bad
Dashboards and open options for any 3rd party integration
Disconnect between product development team for agents, management pack and OMi
Best for advance monitering and monitoring
Also it has features for google cloud platform that is also very helpful