Overview
Achieving cyber resiliency is the gold standard for security programs. Organizations need a diversified approach that combines proactive and responsive strategies, including Incident Response support. This helps organizations without sufficient in-house expertise, and it reduces the time constraints and workload on any existing security team to enable a rapid response. Having peace of mind in a time of crisis pays dividends in the long run.
Minutes count and trusting that you have a highly skilled elite Incident Response team with decades of experience and a formidable track record only a phone call away makes all the difference. SecurityScorecard’s Incident Response also gauges your readiness, including that of the Board, and quickly triages the situation, limiting the damage that could critically impact business operations. The Professional Services team at SecurityScorecard will be your frontline partner for the triage and management of security incidents of any magnitude to ensure that your business operations are uninterrupted and that your attack surface is minimized continuously.
For urgent / emergency ransomware cybersecurity breach support, particularly where systems have already been compromised, the team has a successful track record of ransom negotiation, averaging a 400% decrease in ransom payments to restore systems and access. In some instances, this is accomplished in a matter of hours.
Highlights
- Quickly identify the organization’s preparedness level to respond to a cyber attack.
- Stop cyber attacks from creating further damage that could result in downtime and lost customers.
- Rely on the Incident Response team with experience investigating high-profile events around the world, working with Federal Agencies and specialized military units.
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Our Customer Success team is a team of advisors, partners and experts that are here to help you maximize your experience with SecurityScorecard. They help you unleash the full potential of SecurityScorecard, provide guidance on use cases, as well as keep you apprised of new product features. From onboarding and adoption through operationalization and scaling, the Customer Success team will be your partner to ensure you meet your goals as an additional layer to our technical support resources.
To reach the Customer Success team contact us at csm@securityscorecard.io . For technical support please contact us at support@securityscorecard.io .