Overview

The Evergent Captivate Smart equips you with specialized tools to reduce voluntary and involuntary churn, analyze and enact proactive measures, reduce payment failure and optimize the customer experience to improve your customer lifetime value (CLV). For custom orders through private offers, proof of concepts, or custom pilots, please reach out to us at inquiries@evergent.com .

Highlights

A tool kit of features aimed to help boost customer retention.
AI-based payment recovery engine that optimizes customer experience and retention. Minimizes retry attempts
Evergent Captivate Proact enables customer segmentation, configurable actions, personalized offers, performance analytics.

Details

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Evergent Inc

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

Evergent Captivate Smart

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

24-month contract (1)

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Dimension	Description	Cost/24 months
Monthly Base Platform Fee	Monthly Base Platform Fee of USD 5000	$120,000.00

Additional usage costs (1)

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The following dimensions are not included in the contract terms, which will be charged based on your usage.

Dimension	Description	Cost/unit
PercentageRecovery_Payment_Fee	Percentage Recovery Payment Fee : 30% of recovered payment for the month	$0.30

Vendor refund policy

As per the contractual terms.

Legal

Vendor terms and conditions

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Content disclaimer

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Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Support

Vendor support

Evergent Captivate Smart Contact - inquiries@evergent.com

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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