Overview
CMS Help Desk is a dedicated, enterprise-grade support service for CMS Enterprise , CMS Pro , or CMS Micro . It delivers trusted U.S.-based human assistance and general guidance across a range of CMS-related topics like deleting a page, updating a widget, or troubleshooting issues.
CMS Help Desk is fully managed by Solodev, a trusted AWS Advanced Tier Partner with multiple AWS Competencies. WordPress Help Desk staff members are qualified, well-trained CMS practitioners and engineers with direct knowledge of the features, functionality, and best practices for utilizing CMS to its fullest potential.
CMS Help Desk offers guaranteed service level agreement (SLA) tiers for your CMS Enterprise, Pro, or Micro support. Specialized requests that require additional time or more advanced expertise from a DevOps engineer, software developer, compliance expert, digital marketing specialist, SEO, or creative designer can be procured separately.
For CMS Migration support, click here .
Highlights
- Human help when you need it: Get quick guidance from qualified engineers on WordPress questions or issues, so you can keep managing your blog or website.
- U.S.-based support: Access help from a U.S.-based team with deep knowledge of WordPress. Available M - F, 8:30 am to 5:00 pm EST.
- Easy-to-use ticketing: Submit your questions or issues 24/7 via a simple ticketing platform and track your ticket responses via an online portal.
Details
Pricing
Custom pricing options
Legal
Content disclaimer
Resources
Vendor resources
Support
Vendor support
CMS Help Desk is a dedicated enterprise service that provides U.S.-based human support to authorized users of CMS Enterprise, Pro, or Micros through an easy-to-use online ticketing platform.
CMS Enterprise, Pro, and Micro include complimentary basic email support for bugs or operational issues at cms@solodev.zendesk.com
For CMS Migration support, click here .
Software associated with this service
