Overview

Recognized as the Gold Standard for Legal Hold, organizations of all sizes depend on Exterro Legal Hold to provide scalable and defensible hold management. Designed for paralegals up through General Counsel, its ease of use and rich feature set power immediate productivity gains.

Solution listed is at an entry level base package. If you are interested in larger packages please contact aws.mp.privateofferrequests@exterro.com

Highlights

The gold standard for automating your legal hold process

Details

Sold by

Exterro Inc.

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

Exterro Legal Hold

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

12-month contract (1)

Info

Dimension	Description	Cost/12 months
1yr term	Legal Hold - 75 holds, 5 users, SSO, HR integration via CSV (1 src)	$94,535.001

Vendor refund policy

Negotiable

Legal

Vendor terms and conditions

Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

Support

Vendor support

Exterro support methodology is designed to offer customers with comprehensive assistance across all our all our Data Risk Management solutions, focusing on efficient issue resolution and continuous customer experience improvement. Customers can connect with our Support teams at support@exterro.com and will receive confirmation from support within 24 hours for non critical issues and within 3 hours when access to the system is interrupted. Customers can access our Support Portal to login in new support request or track any open support ticks from our portal login.

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AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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