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    Fiddler AI

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    Sold by: Fiddler AI 
    Fiddler is the pioneer in enterprise Model Performance Management (MPM), offering a unified platform that enables Data Science, MLOps, Risk, Compliance, Analytics, and LOB teams to monitor, explain, analyze, and improve ML deployments at enterprise-scale. Obtain contextual insights at any stage of the ML lifecycle, improve predictions, increase transparency and fairness, and optimize business revenue. Unlike observability solutions, Fiddler seamlessly integrates deep explainable AI (XAI) and analytics to help you grow into advanced capabilities over time and build a framework for responsible AI practices. MPM is reliant not only on metrics but also on how well a model can be explained when something eventually goes wrong.

    Overview

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    Fiddler serves as a single pane of glass for AI/ML practitioners to evaluate, monitor, explain, and analyze AI models so that customers deploying AI on Amazon SageMaker and Amazon Bedrock (Google Vertex AI and other Google Cloud ML offerings) could leverage Fiddler to build trustworthy and responsible AI applications. Fiddler attaches as a sidecar to your ML/AI pipeline and integrates into your current ML and LLM workflows to make them richer and more complete.

    Fiddler gives you the flexibility to deploy your models wherever you need them, on-premises or in the cloud. Run your models in a custom VPC cluster in Fiddler's AWS cloud or your private cloud of choice, such as AWS, Azure, Google, IBM, or in your own data center.

    Validate: Ship more models into production and increase confidence in your models' outputs. Validate and improve models before deployment for optimal outcomes.

    Monitoring: Fiddler helps you reduce costs and increase efficiencies by tracking how all your structured or unstructured ML, LLM and generative AI deployments are performing. Identify and mitigate model performance, correctness, safety, and privacy issues before they impact your business.

    Explainable AI: Fiddler's XAI technology provides context and visibility into your model's behavior and predictions, enabling you to detect bias in training data and skew within models. ML practitioners and business teams are empowered to make better decisions and build trust into AI by comprehending the outputs of their models using Fiddler's practical and widely adopted XAI methods. Available as a paid add-on to the Starter Pack, included in Fiddler's Enterprise Tier.

    Analytics: Fiddler's model analytics tool helps you gain actionable insights from your models to make data-driven business decisions. Understand trends and outliers at the macro-level using 3D UMAP and perform root cause analysis to understand the micro-level issues impacting your AI. Pinpoint specific areas to optimize by drilling down on segments of interest.

    Fairness: Build transparent, accountable, and ethical practices for your business with responsible AI. Fiddler increases visibility in AI governance with continuous monitoring, while detecting and mitigating bias in datasets and models. Available only in Fiddler's Enterprise Tier.

    Enterprise-level scale: Fiddler helps companies securely operationalize and scale model deployment across their ML lifecycle. Fiddler provides SOC2 Type 2 security compliance and role-based access control (RBAC) so that users across the business receive level-specific permissions to access protected environments.

    Getting started with Fiddler is easy. Simply upload your baseline dataset and register your model with Fiddler. Publish production events and start analyzing your model's performance.

    Fiddler Starter Pack Includes: Up to 2 Models Up to 5 GB Data ingested per Month 3 Month Data Retention Community and Email support Full API Access Additional Predictions and Retention priced by consumption Lite Support Tier Fiddler Starter Pack Excludes: Single Sign On Capability Role Based Access Explanation and Fairness Modules

    Reach out to sales@fiddler.ai  for more information or for information on our Enterprise Tier.

    Highlights

    • Accelerate AI time-to-value and scale: Gain enterprise efficiencies and reduce costs through monitoring and automation. Reduce the time it takes to identify and resolve issues, eliminate process silos, and improve collaboration across the organization.
    • Build trusted AI solutions: Increase confidence in your AI and deploy responsible AI. Minimize risks and increase customer satisfaction.
    • Improve predictions with context for business alignment: Fiddler is built for your entire organization, from data scientists to MLOps, to business stakeholders, and helps each role achieve its goals around AI. Deploy higher ROI models and improve existing models as market dynamics shift providing business context to help align all decision making.

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    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Fiddler AI
    Total Contract Value
    $24,000.00

    Vendor refund policy

    Please contact awsteam@fiddler.ai 

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    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Vendor support

    For more documentions and support offerings, please visit our Support Center (https://fiddlerlabs.zendesk.com/hc/en-us ) support@fiddler.ai 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    2 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    ibrahim d.

    Best AI monitoring and Observability tool

    Reviewed on Jun 11, 2024
    Review provided by G2
    What do you like best about the product?
    There are very few good observability tools available in the market when it comes to AI model's monitoring. Fiddler's monitoring capabilities especially around LLMs are extremely powerful. Its model explaination feature is simply awesome. Integrations are very good.
    What do you dislike about the product?
    The tool may be quite difficult to grasp and properly used for the people very new to AI, AIOps and AI monitoring.
    What problems is the product solving and how is that benefiting you?
    I have been in MLOps for quite some time now. The most difficult thing always used to be post model deployment monitoring. I developed several custom monitoring but none of that could provide a centralized and complete solution. Fiddler's features are so rich and powerful, it provides a complete, centralized and data driven observability for machine learning models. I extensively use LLMs as well and for the same reason I liked the fiddler's features for LLMs.
    Computer Software

    Good tool for monitiong you ML data

    Reviewed on Feb 09, 2022
    Review provided by G2
    What do you like best about the product?
    Clean interface easy to find issues and data points of interest. Easy to track down issues and other minor nuances
    What do you dislike about the product?
    I wish there were a free version with a subset of features. Creating dashboards could be a little more intuitive but not a huge pain point.
    What problems is the product solving and how is that benefiting you?
    I mostly used this just for playing around with some test projects to see how it performs.
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