Key Benefits

• Optimize Performance: We understand that your applications are at the heart of your digital strategy. Our team of experts is dedicated to ensuring they perform at their best, delivering a seamless user experience and driving business growth.

• Security First: Robust security measures are at the core of our approach. We implement robust security measures to protect your applications and sensitive data from potential threats and breaches.

• Global Accessibility: Our Application Management Service ensure that your applications are accessible and perform well for users across different geographic locations. We offer best in class SLA's at application level with 24/7 on call duty and Follow The Sun service.

• Continuous Updates: Our team keeps your applications up-to-date with the latest industry standards, ensuring you remain aligned with evolving digital landscapes.

• Resource Optimization By entrusting us with application management, you can free up your internal resources to concentrate on your core business activities.

• Collaborative Partnership: A diva-e Service Manager work closely with your team to understand your specific needs and goals, providing a personalized application management service.

• Complete Transparency: You'll have full visibility into the performance and status of your applications with our reporting and analytics. Our transparent approach means you're always in control.

Our Service Offerings:

• Service Desk: Our Service Desk is the central point of contact for your company's key users and includes the provision of a ticket system. The key service of our desk are fault qualification, prioritization, initiation of measures and the lifecycle management for tickets. The support is available by phone, e-mail and web during the agreed service hours.

• Application Monitoring and Alerting: We actively monitor your applications to detect and address issues in real-time. With our cutting-edge monitoring tools and techniques, we keep a vigilant eye on your applications 24/7. We identify potential issues before they impact your business, reducing downtime and maintaining your application's performance.

• Security Audits: Our security assessments and measures are in place to keep your applications and data protected.

• Continuous Optimization: We fine-tune applications to improve their speed and reliability. Our experts apply the latest best practices, updates, and improvements to keep your applications at the forefront of technology.

• Tailored Services: Every business is unique, and we tailor our services to fit your specific needs.

• Cost Management: Our team manages your costs effectively, ensuring that your digital operations are both efficient and budget-friendly.