Connect Business Intelligence
By:
Escala 24x7
Unlock the full potential of your Amazon Connect contact center with Escala 24x7. Our scalable solution, tailored for any industry, transforms your raw customer interaction data into actionable insights. Whether you're a small business or a large enterprise, we empower you to understand your customers better, personalize their experiences, and optimize their lifecycle. By automating the creation of insightful dashboards in Amazon QuickSight, we free your analysts to focus on strategic decision-making, driving your business forward.
Overview
Transform your AWS Connect data into actionable insights with Escala 24x7 and AWS QuickSight. Create a powerful dashboard that clearly visualizes your AWS Connect statistics. Harness our extensive data analytics and AWS expertise to unlock valuable insights from your Connect metrics
Our Solution:
- Data Integration: We determine the frequency and format in which your AWS Connect data will be shared with AWS QuickSight.
- Report Automation: We schedule the frequency at which reports are generated and updated. ** Data Selection*: We define the relevant data points that will be used to create your dashboards and KPIs.
- Dashboard Creation: We create custom dashboards that visualize your data in a clear and compelling way.
- Validation: We validate the dashboards and KPIs with you to ensure they meet your expectations and needs.
| Sold by | Escala 24x7 |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
We focus on delivering solutions that generate a real impact on your business, not just implementing technology for the sake of it. Transform your data into knowledge and action!
Don't wait to start your cloud journey.
Contact us today to learn more about how AWS can help you unlock the full potential of your workloads.
More Info: info@escala24x7.com