diva-e offers Application Management Services designed to assist businesses in handling the complexities of managing critical applications. Our focus is on enhancing application performance, security and compliance to help you make the most of your digital assets.

Key Benefits

• Optimize Performance: We understand that your applications are at the heart of your digital strategy. Our team of experts is dedicated to ensuring they perform at their best, delivering a seamless user experience and driving business growth.

• Security First: Robust security measures are at the core of our approach. We implement robust security measures to protect your applications and sensitive data from potential threats and breaches.

• Global Accessibility: Our Application Management Service ensure that your applications are accessible and perform well for users across different geographic locations. We offer best in class SLA's at application level with 24/7 on call duty and Follow The Sun service.

• Continuous Updates: Our team keeps your applications up-to-date with the latest industry standards, ensuring you remain aligned with evolving digital landscapes.

• Resource Optimization By entrusting us with application management, you can free up your internal resources to concentrate on your core business activities.

• Collaborative Partnership: A diva-e Service Manager work closely with your team to understand your specific needs and goals, providing a personalized application management service.

• Complete Transparency: You'll have full visibility into the performance and status of your applications with our reporting and analytics. Our transparent approach means you're always in control.

Our Service Offerings:

• Service Desk: Our Service Desk is the central point of contact for your company's key users and includes the provision of a ticket system. The key service of our desk are fault qualification, prioritization, initiation of measures and the lifecycle management for tickets. The support is available by phone, e-mail and web during the agreed service hours.

• Application Monitoring and Alerting: We actively monitor your applications to detect and address issues in real-time. With our cutting-edge monitoring tools and techniques, we keep a vigilant eye on your applications 24/7. We identify potential issues before they impact your business, reducing downtime and maintaining your application's performance.

• Security Audits: Our security assessments and measures are in place to keep your applications and data protected.

• Continuous Optimization: We fine-tune applications to improve their speed and reliability. Our experts apply the latest best practices, updates, and improvements to keep your applications at the forefront of technology.

• Tailored Services: Every business is unique, and we tailor our services to fit your specific needs.

• Cost Management: Our team manages your costs effectively, ensuring that your digital operations are both efficient and budget-friendly.