Overview
WordPress Help Desk is an enterprise support package for WordPress Pro that delivers dedicated and trusted U.S.-based human support. It provides general guidance across a range of WordPress-related topics like deleting a page, updating a widget, or troubleshooting issues.
WordPress Help Desk is fully managed by Solodev, a trusted AWS Advanced Tier Partner with multiple AWS Competencies. WordPress Help Desk staff members are qualified, well-trained WordPress practitioners and engineers with direct knowledge of the features, functionality, and best practices for utilizing WordPress to its fullest potential.
WordPress Help Desk offers guaranteed service level agreement (SLA) tiers for your WordPress Pro support. Specialized requests that require additional time or more advanced expertise from a DevOps engineer, software developer, compliance expert, digital marketing specialist, SEO, or creative designer can be procured separately.
For WordPress Migration support, click here.
Highlights
- Human help when you need it: Get quick guidance from qualified engineers on WordPress questions or issues, so you can keep managing your blog or website.
- U.S.-based support: Access help from a U.S.-based team with deep knowledge of WordPress. Available M - F, 8:30 am to 5:00 pm EST.
- Easy-to-use ticketing: Submit your questions or issues 24/7 via a simple ticketing platform and track your ticket responses via an online portal.
Details
Pricing
Custom pricing options
Legal
Content disclaimer
Resources
Vendor resources
Support
Vendor support
WordPress Help Desk is a dedicated enterprise service that provides U.S.-based human support to authorized users of WordPress Pro through an easy-to-use online ticketing platform.
WordPress Pro includes complimentary basic email support for bugs or operational issues at wordpress@solodev.zendesk.com
For WordPress Migration support, click here