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    SS&C Blue Prism Chorus BPM

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    SS&C Blue Prism Chorus is a comprehensive business process management (BPM) platform that helps businesses orchestrate processes to improve operational efficiency and enhance performance.
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    SS&C Blue Prism Chorus BPM

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    Overview

    Even when organizations have automated individual processes, there are many factors that can diminish operational performance. Disconnected legacy systems, unnecessarily complex processes, siloed work practices and error-prone, paper-based manual tasks can all prevent further improvement.

    SS&C Blue Prism Chorus helps organizations address these challenges so they can enhance business performance by better engaging with customers, lowering costs and reducing risk. It does this by connecting people, processes, data, digital workers and systems across your entire organization to deliver the right work to the right resource at the right time.

    SS&C Blue Prism Chorus on AWS combines the power of a BPM platform with the elasticity, security and reliability of service from AWS. Hosted on AWS, customers can scale their infrastructure up or down as needed, worry less about security because AWS constantly monitors and protects accounts, and rely on AWS to ensure the business continuity of their digital automations. Altogether it means that customers benefit from greater business value and peace of mind.

    SS&C Blue Prism has over 30 years of experience scaling mission-critical business process orchestration across multiple industries, including highly regulated industries like banking, financial services, insurance and healthcare. More than 600 organizations worldwide trust Chorus to run their most critical customer-facing processes.

    The SS&C Blue Prism Chorus Professional pack is best for customers seeking full orchestration of end-to-end processes and includes: Chorus BPM: our end-to-end human and digital process orchestration engine. Content and Data Management: content and data repository for attachments associated to the process flows. Communications: centralized repository for creating and delivering personalized messages to customers as part of an automated or manual process. Digital Mail Room (Capture): processes incoming emails, scans and faxes. Operational Analytics: simple, secure business intelligence and data visualization.

    The SS&C Blue Prism Chorus Enterprise pack (available via private offer) is best for clients who want to take advantage of the full suite of capabilities from Blue Prism. You get everything available in the Professional pack, plus: Document Automation: uses computer vision, AI and ML to digitize, classify and extract information from all types of input documents. UX Builder: end-to-end digital experiences for all types of process and workflow, including onboarding, branded forms, portals, and process interaction.

    Please reach out to us at AWMarketplace@sscinc.com  to begin the private offer process.

    Highlights

    • Transform customer experiences - Chorus helps you automate routine, labor-intensive transactions, reduce errors and deliver omni-channel customer service. The platform also leverages the power of artificial intelligence to securely prioritize, accelerate and streamline customer interactions.
    • Accelerate straight-through processing - Chorus converts high-touch, complex, human-centric processes to automated, straight-through processes.
    • Mitigate operational risk - Chorus helps you quickly respond to regulatory changes, prioritize your most important work enforce compliance, apply quality checks and monitor work all in one place.

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    SS&C Blue Prism Chorus BPM

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    100 seats of Chorus Professional BPM for one year
    100 seats of Chorus BPM for one year - Professional Package
    $181,400.00

    Vendor refund policy

    No Refunds

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Purchase includes Production level support. Read more about our support offers on

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    396 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Defense & Space

    Highly capable automation tool with lots of potential

    Reviewed on Nov 08, 2024
    Review provided by G2
    What do you like best about the product?
    What I like best about the Blue Prism Intelligent Automation Platform is its ease of use, and lean towards citizen development. Many alternatives on the market at convoluted, difficult to use, require a lot of hands-on interaction, and struggle to remain modern from a UX perspective. Customers are always impressed when we showcase solutions, built on the Blue Prism platform.
    What do you dislike about the product?
    Scheduling can sometimes be clunky and the level of feedback we receive from scheduled tasks isn't always the best. We currently do more manage and monitoring than we expected, but I'm sure this will be solved with Next Gen.
    What problems is the product solving and how is that benefiting you?
    It is automating mundane, time consuming processes across the busines, which are taking up valuable SME time. It's helping create an audit trail of workflows and requests. It's formed a relationship between IT and the business, which we didn't have before.
    Manisha J.

    User-friendly software that boosts productivity but has some areas for improvement.

    Reviewed on Oct 23, 2024
    Review provided by G2
    What do you like best about the product?
    I love its user-friendly interface and powerful automation capabilities that boost efficiency and scalability.
    What do you dislike about the product?
    I find the learning curve a bit steep for new users, and some features can feel limited in customization
    What problems is the product solving and how is that benefiting you?
    SS&C Blue Prism solves issues related to manual data entry, process inefficiencies, and error-prone tasks. By automating these processes, it saves time, reduces errors, and allows my team to focus on strategic initiatives, ultimately improving project outcomes and productivity.
    Information Technology and Services

    I have used this to basically scrap data from web applications & its been very helpful and great...

    Reviewed on Oct 02, 2024
    Review provided by G2
    What do you like best about the product?
    1. It is suitable to create basic rule based tasks such as simple data scraping using web selectors.
    2. It is suitable to create complex AI driven, Machine learning driven solutions as well for large and real time data handling for big enterprise level projects also.
    3. Customer support is great has community to ask for help if stuck anywhere ,so its eassier to implement aything
    What do you dislike about the product?
    Frequency of using , I have mostly been using his for small-level data scraping applications ,Its been a great learning curve for me...
    But when it comes to set up for the large and AI driven projects , set up & integration is a little complex is what i felt
    What problems is the product solving and how is that benefiting you?
    It mainly helps in humans doing the same jobs daily , say like fetching details from a known well known file and the format of data , it basically reduces humans repetitive jobs by building ruole-based bots.
    Roshan S.

    Revolutionizing Business Management Process

    Reviewed on Aug 29, 2024
    Review provided by G2
    What do you like best about the product?
    Expert of Robotic process automation.
    Impowered with Deep learning.
    scale the operation quickely.
    variation of all type service facility related to RPA
    Automatic customer support facility for clients 24*7 .
    single view of opertaion under one platform where you can manage automation and business management.
    Ease of use with Blue Prism user friendly interface.
    What do you dislike about the product?
    Integration Complexity.
    Mastering the platforms full capability will take time.
    What problems is the product solving and how is that benefiting you?
    We are using RPA for managing employee Onboarding, salary, and for management records.
    Investment Management

    Perfect for beginners, but still has room to grow.

    Reviewed on Aug 22, 2024
    Review provided by G2
    What do you like best about the product?
    easy to use especially for a first time RPA developer.
    What do you dislike about the product?
    when doing surface automations and too many elements matched, the app freezes up for the longest time and had to be forced closed. when doing heavy testing, it's a hassle to force close the app repeatedly.
    What problems is the product solving and how is that benefiting you?
    A lot of repetitive tasks are able to be passed on to bots and no longer done by the business users. This frees up a lot of time to do other tasks.
    View all reviews