Overview
eComFax is a secure advanced messaging platform designed for compliance and mobility. It allows to send and receive virtual fax and SMS in a clean, secure, reliable way, to any recipient, from any device or location with just an internet connection. It guarantees significant savings in your certified written communications while maintaining security and privacy laws (GDPR) compliance.
Highlights
- Send and receive documents in multiple formats: Microsoft Office, txt, pdf, tif, jpeg, etc.
- Securely store sensitive documents and data in highly secured cloud. Unlimited cloud storage space for as long as you need.
- Scale usage at any time, increase or reduce fax numbers and users whenever you want.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Cost/unit |
|---|---|
SOHO (1 user, 100/200 credits), monthly | $11.95 |
SMB (1 user, 500 sending credits, unlimited reception), monthly | $17.95 |
Enterprise (Unlimited users, 1000/1500 credits), monthly | $216.00 |
Additional Pack (100 credits), one-time | $7.80 |
Additional Pack (500 credits), one-time | $35.40 |
Additional Pack (1000 credits), one-time | $69.00 |
Additional Pack (5000 credits), one-time | $413.00 |
Additional Pack (50000 credits), one-time | $3,360.00 |
Additional DID Number (Enterprise Only, 250/250 credits), monthly | $23.95 |
DID Number Porting In, one-time | $58.00 |
Vendor refund policy
30 days free trial
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Our support is based on Zendesk ticketing. Customers submit a support ticket, for each problem or doubt. The technical department assigns support staff (HelpDesk, Developers, ...) suitable for each ticket. Our customer service and interaction service platform is advanced and flexible, and can grow at the same time as any business. There are different ways to open an incident, regardless of its seriousness: telephone, email or web. Email: helpdesk@ecomfax.com , Phone: +34 917498710 (from 9am to 6pm CET), Web:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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