Listing Thumbnail

    Esper Device Management for Retail

     Info
    Sold by: Esper 
    Esper's device management platform is a single-pane-of-glass solution to modernize how retail stores deploy, manage, and update their device fleet, such as POS systems, self-checkout kiosks, advanced digital signage, inventory scanners, and more. From flexible provisioning options to modern software deployment tools, device SDKs, APIs, and more, Esper makes it easy for retailers to improve efficiency through automation, and increase control over their device experience.
    0 AWS reviews
    |
    222 external reviews
    View purchase options
    Listing Thumbnail

    Esper Device Management for Retail

     Info
    Sold by: Esper 
    View purchase options

    Overview

    Play video

    Product video

    Esper is a single-pane-of-glass device management solution to modernize how retail stores deploy, manage, and update their device fleet, such as POS systems, self-checkout kiosks, advanced digital signage, inventory scanners, and more.

    Through advanced capabilities, such as remote control & debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. Recognized as a Deloitte Fast 500 company in 2023, Esper supports some of the most innovative retail brands.

    Highlights

    • Enterprise-grade device management for dedicated device fleets including flexible device provisioning options at scale, secure kiosk mode and multi-app mode, and Blueprints-based device configuration so you can manage by exception
    • Remote view, control, and debug so you can efficiently troubleshoot and resolve issues from anywhere
    • Enterprise management features including SSO (OIDC & SAML) and granular RBAC

    Details

    Sold by
    Esper 
    Categories
    Device Management 
    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases
    View financing details

    Pricing

    Esper Device Management for Retail

     Info
    View purchase options
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    License Cost
    Per Device Per Year
    $72.00

    Vendor refund policy

    If Esper is unable to remedy the non-compliance, Esper may terminate the Agreement and refund to Customer any unused pre-paid Fees for the remainder of the then-current Subscription Period.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Esper Solutions: Retail 

    Support

    Vendor support

    Whether you are launching a new product or migrating an existing fleet, Esper Professional Services help accelerate your time to value. Our expertise from chip to cloud can help you make the right decisions, navigate obstacles, and increase your operational efficiency. Learn more about our Support & Services offerings:

    Get support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Get support

    Similar products

    Esper Device Management for Quick Service Restaurants
    By Esper
    Esper's device management platform is a single-pane-of-glass solution to modernize how restaurants deploy, manage, and update their device fleet, such as POS terminals, KDS devices, self-ordering kiosks, digital signage, line busting tablets, and more. From flexible provisioning options to modern software deployment tools, device SDKs, APIs, and more, Esper makes it easy for restaurants to improve efficiency through automation, and increase control over their device experience.
    View product

    Customer reviews

    Write a review

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    |
    222 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Retail

    key to our device management strategy in 2024 / 2015

    Reviewed on Dec 18, 2024
    Review provided by G2
    What do you like best about the product?
    Easy-to-use dashboard
    customer support - especially 1 on 1 with Sudeep
    used daily by CX and PMs
    APi is great to work with ( integration)
    easy to deploy new devices ( implementation)
    What do you dislike about the product?
    remote access requires data saver mode
    the reporting module is inaccurate ( time delays)
    unable to move groups
    What problems is the product solving and how is that benefiting you?
    un restricted remote access is key -
    Leave a comment0 comments
    Health, Wellness and Fitness

    Great software to manage over groups of devices

    Reviewed on Dec 11, 2024
    Review provided by G2
    What do you like best about the product?
    I do like how you can validate all the hardware information, including networking on the device. The remote connection ability works very well. We have even used it to locate a device that fell on the ramp of the highway buy seeing the closest location, then being able to activate and view the camera to see its position!
    What do you dislike about the product?
    Installing apps that update automatically from Google Play is a pain to do. I just deploy apps manually.
    What problems is the product solving and how is that benefiting you?
    Keeping track of all devices and seeing that operatators are using them as they should.
    Leave a comment0 comments
    Computer Software

    Good Experience with Esper

    Reviewed on Nov 21, 2024
    Review provided by G2
    What do you like best about the product?
    The platform is user-friendly, reliable, and has streamlined our device management processes. Even when issues have arisen, the Esper team has been incredibly responsive, resolving concerns quickly and efficiently.
    What do you dislike about the product?
    Occasional Bugs: Like any platform, occasional minor glitches or updates may temporarily disrupt functionality, but the team is quick to address these
    What problems is the product solving and how is that benefiting you?
    Esper provides a unified platform to manage all our devices remotely, streamlining operations and saving time. The ability to deploy, update, and manage applications seamlessly across devices eliminates manual intervention and reduces downtime. Even when issues arise, the Esper team’s quick and efficient response minimizes disruptions to our operations
    Leave a comment0 comments
    Raul R.

    Excellent platform

    Reviewed on Oct 30, 2024
    Review provided by G2
    What do you like best about the product?
    Complete, intuitive, versatile, with everything needed for device control, ease of integration.
    What do you dislike about the product?
    the quick way to roll up and control the devices.
    What problems is the product solving and how is that benefiting you?
    The inappropriate use of mobile phones for leisure.
    Leave a comment0 comments
    Computer & Network Security

    Implementation Review

    Reviewed on Oct 28, 2024
    Review provided by G2
    What do you like best about the product?
    1) Easy to configure blueprints
    2) Easy to Deploy
    3) Professional Onboarding
    4) Pricing is very competative
    5) Excellent configuration options - Covers pretty much everything
    What do you dislike about the product?
    1) A few bugs in the portal. IE. Main map doesn't show all devices and their locations correctly
    2) Support and account manager can be slow to respond
    3) Better reporting
    4) No extra MS Licenses and No Google Workspace Licenses Required
    What problems is the product solving and how is that benefiting you?
    Keeping employees on task with company phones and devices. Location of lost devices.
    Leave a comment0 comments
    View all reviews