Overview
Hootsuite: Social Media Management Software [Private Offer Only] combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.
Hootsuite is an AWS powered social media management platform that gives companies an easy and secure environment to connect with customers and grow your brand on social. We're the OG inventing this category over a decade ago and since then, we've continued to lead the industry with comprehensive and collaborative social media marketing tools, trusted by more than 25 million users.
We help you protect and manage your brand by making it easy to engage with your audience and quickly respond to their messages and comments. Our social listening feature helps you keep a finger on the pulse of your customers and industry, while our in depth analytics help inform your social strategy. Hootsuite also has powerful tools that make providing social media customer service easy across departments. And our AI powered content creation tools paired with real time hashtag suggestions and best time to post recommendations ensure your posts stand out and get seen every single time.
You can even use Hootsuite to enable your sales and HR teams to use social media. Plus, reach even more people by engaging your own employees to help spread your message.
Hootsuite is compliant with industry regulations including FedRAMP, FINRA, FCA, FFIEC, IIROC, SEC, PCI, AMF, and MiFID requirements.
It's one of the many reasons that Hootsuite is trusted by leading government agencies [including NYC, California State Parks, and Metropolitan Police], financial services brands [including Interac, Allianz, and Julius Bar], higher education institutions [including Georgia State University, Oxford University Press, and Texas AM University] and healthcare organizations [including the American Health Association, Ochsner Health, and Henry Ford Health System] among many others.
Hootsuite is available via the Private Offer feature as well as through trusted government IT solutions provider Carahsoft, which makes acquisition of our cloud based social media management tools quick and seamless.
Reach out to us to learn more about how our solutions can support your needs: For Americas: AWSMarketplaceAMER@hootsuite.com For EMEA: AWSMarketplaceEMEA@hootsuite.com
Highlights
- AI-Powered Content Creation + In-Depth Analytics: Reach your audience with AI-powered tools like hashtag suggestions and recommendations on best times to post. Keep ideas flowing with a library of content templates. Create engaging visuals and typo-free captions using integrations with Canva and Grammarly. Then, analyze your performance in real-time with customizable reports across all your social accounts in one place. You can even schedule automatic send dates for your reports.
- Compliance Controls + Approval Processes: Never worry about sharing something that's not compliant-Hootsuite's Proofpoint integration automatically screens all post drafts for common compliance violations and disables posting until they're fixed, providing guidance on how to adjust the post to meet regulatory requirements. Create a robust approvals process for your team by assigning top-level approvers and customizing access permissions per user to reduce risk of breaching regulatory policies.
- Social Listening + Customer Service: Find potentially harmful content before it spreads. Make informed decisions based on insights from conversations happening about you, your competitors, and industry-whether you're tagged or not. See all your interactions across social media in one place. Seamlessly collaborate internally to provide fast and accurate resolutions. Harness conversational AI to improve audience experience, so your team can focus on problems that really require a human touch.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Hootsuite Business-N/A | No longer available | $100,000.00 |
Hootsuite Enterprise | Starts at 5 users Starts at 50 social accounts | $20,904.00 |
Vendor refund policy
Refunds are not available.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
A cost-effective solution that has grown over the years
These are great tools for publishing, analyzing and monitoring social media
Hootsuite is a reliable social media tool with minor issues and excellent support.
Their customer support team is incredibly responsive and quick to solve any issues, which has really helped smooth over any minor setbacks. Overall, it’s a reliable, nearly perfect tool with a few quirks – but the great support makes up for it!
Affordable, Scalable, Essential Social Media Management Tool for Companies, Agencies, or Freelancers
The support of the Hootsuite team through the setup process made it very easy for our teams to integrate this platform in to our workflow and to transition our clients. The structured on boarding process with a dedicated trainer might have been a bit much for some, but for companies who have never used Hootsuite this is a way to make sure your team members are armed with as much knowledge as they need to make full use of the platform when they start.
HootSuite has all of the standard features you would need for managing the social media accounts of multiple clients as an agency or as a freelancer. It includes drafts and published posts for sharing content, workflows for approval, inboxes for message monitoring and community management, analytics, and social listening out of the box (enterprise package). The calendar is viewable in different time periods and offers a few options for exporting or sharing with clients. For agencies with multiple teams or members managing different accounts, HootSuite has a very handy dashboard set up view where each team member can configure their own personalize view of accounts they want to keep a closer eye on.