AWS Cloud Managed Services by Lancom

Overview We manage your AWS operations, so you don't have to. For a single, simple predictable monthly fee, you'll have Lancom's AWS experts manage your AWS infrastructure in alignment with AWS best practice, including: 24/7 support, incident response, monitoring, security, backup management and strategy.

About Us Lancom is a trusted managed services provider with over 30 years’ experience working with our customers to create leverage from their business technology. We’ve been an AWS Advanced Consulting Partner for over 10 years, and are full stack experts – from software development, app modernisation, cloud computing, DevOps, managed services and everything in between. We have the experience to ensure your AWS environments are managed to best practices, while also helping you leverage the most value you can from your AWS solutions. At Lancom Technology, our goal is to enhance your business results by partnering with you to optimize your environment for security, availability, operations, cost-effectiveness, and governance."

Cloud Managed Services

• Support: •24x7 Service Desk •Incident response •Event & Problem Management •Patching (including immediate implementation of any critical patches) •Escalation Management.
• Monitoring: Ongoing performance and infrastructure monitoring
• Security: Identity and Access Management (IAM)
• Backup Management: Backup Management and execution of a quarterly backup backup restore testing
• Strategy: Ongoing advice on architectural and AWS best practices, delivered by an industry leading team
• Cloud billing: Localised AWS consumption billing with net 20 days term extended credit terms()
• Consumption budget vs actual alerting to a nominated person/team
• Half yearly cloud optimisation report