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    Arctic Wolf Managed Detection and Response (MDR)

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    Sold by: Arctic Wolf 
    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.
    Listing Thumbnail

    Arctic Wolf Managed Detection and Response (MDR)

     Info
    Sold by: Arctic Wolf 

    Overview

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    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    What makes Arctic Wolf uniquely effective is the combination of our Concierge Security Team and The Arctic Wolf Platform. Together, they are the foundation of our solutions that enable us to deliver unprecedented security outcomes for our customers.

    Highlights

    • 24x7 Continuous Monitoring: Your environment is monitored for threats and risks around the clock, allowing you to focus on other important areas of your business.
    • Managed Investigations and Guided Response: Detect and respond to critical security incidents within minutes to prevent the spread of threats.
    • Named Security Experts: Trusted security advisors with years of cloud expertise operate as or an extension of your existing IT team.

    Details

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Arctic Wolf Managed Detection and Response (MDR)

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Cost savings %
    MDR Basic
    Monitor up to 100 users with MDR
    $44,000.00
    6%
    Custom Pricing
    Custom Pricing w/ terms and coverage to be defined in Private Offer
    $1,000,000.00
    0%

    Vendor refund policy

    Please contact seller for refund details.

    Custom pricing options

    Find a fit for enterprise or unique needs with a private offer.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resources will also be assigned as primary POC and will be accessible. marketplace@arcticwolf.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    16 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Mark M.

    It's not just an excellent solution, but CISO-like staffing.

    Reviewed on Oct 08, 2023
    Review provided by G2
    What do you like best about the product?
    The advice, guidance, and professional services that come with the solution.
    What do you dislike about the product?
    It might be a little expensive. False positives, although they aren't many. Historically, they haven't been able to isolate an infected end point. Can they do that now?
    What problems is the product solving and how is that benefiting you?
    They observe and report vulnerabilities. They detect suspicious activity, both on our network and within our cloud services.
    Kevin H.

    A true partnership

    Reviewed on Sep 28, 2023
    Review provided by G2
    What do you like best about the product?
    The ease of use on the dashboard and having full control of our data. The seemless integration with Risk, Vulnerabilities and our assets. The implementation was extremely easy and did not disrupt and services. Customer support is very attentive, the weekly, monthly and quarterly calls are extremely helpful.
    What do you dislike about the product?
    I wish there was a way to detect live traffic leaving the firewall.
    What problems is the product solving and how is that benefiting you?
    24/7 montiroing, log retention, vulnerability management and assessments, asset managment
    Ken R.

    Nothing but positive

    Reviewed on Mar 08, 2023
    Review provided by G2
    What do you like best about the product?
    We are glad to have an outside set of eyes on our network. The engagement and reporting is well balanced. The interaction with our team is efficient and well-documented.
    What do you dislike about the product?
    I cannot think of any downsides. Some might find it costly but when compared to another full-time position, it is far from it.
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf monitors our network and alerts us when something seems questionable. Because of this, I feel that we are more likely to make the small changes that improve our exposure than if we were left to do it on our own. This includes keeping user accounts at appropriate security levels, monitoring network changes that may slip past us, and educating us on best security practices. We are a relatively small shop and we have learned some valuable things about network security through this engagement.
    Cesar F.

    ArcticWolf Customer Review

    Reviewed on Mar 07, 2023
    Review provided by G2
    What do you like best about the product?
    Having a responsive SOC watching my back while I go about with my day-to-day business!
    What do you dislike about the product?
    Adding and/or removing users requires ArcticWolf staff completing the task.
    What problems is the product solving and how is that benefiting you?
    24x7 monitoring of my environment and that give us peace of mind knowing all our activities are being monitored even while we sleep!
    Todd K.

    Positive experience with Arctic Wolf

    Reviewed on Feb 15, 2023
    Review provided by G2
    What do you like best about the product?
    Having a dedicated Cybersecurity Concierge Team that feels like they are part of your Information Security staff. Being able to have dedicated contacts to contact with any security question.
    What do you dislike about the product?
    It would be great for Arctic Wolf to have more visibility in the east-to-west traffic inspection on the network. Develop a service that provides this visibility.
    What problems is the product solving and how is that benefiting you?
    They are solving the problem of monitoring my network 24/7/365. I've realized the benefit of having Arctic Wolf monitoring my network when I can't find staff during off-business hours, holidays, and weekends.
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