Sold by: KongÂ
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Deliver fast, secure, and reliable digital experiences with the world's most adopted API platform. Manage app and agent communication across APIs, LLMs, MCP, event streams, and microservices securely across any cloud, data center, team, protocol, or architecture from one place, integrated with native AWS/Azure/Google Cloud services.
4.2
Overview
Kong Konnect is the unified API platform, delivered as a service, that can manage: Kong Gateway, Kong AI Gateway*, Kong Event Gateway*, Kong Ingress Controller, and Kong Mesh*. A single management console delivers API policy configuration, developer portals, service catalog, tracing, and analytics capabilities.
- Kong Konnect Enterprise is securely hosted in AWS in multiple regions.
- Fully-managed Cloud Gateways deployments support connectivity via VPC Peering or Transit Gateway as well as Route53 and Private Hosted Zones.
- Hybrid deployments fully support EKS, ECS Fargate, and EC2. Native support for AWS Lambda calls.
- Some features may require additional licensing.
Benefits
- Reduce Operational Complexity: Deploy and manage multiple API, Event, and AI gateways, ingress controllers, and service meshes through a unified control plane.
- Federate Governance at Scale: Enforce consistency, compliance, governance and observability at scale while promoting collaboration
- Manage Full API Lifecycle: Make APIs discoverable, consumable, and reusable. And tap into the power of the world's fastest API gateway.
- Implement Robust API Security: Deploy security protocols, authentication policies, access management and operational insights without application changes.
- Accelerate AI Adoption: Run and secure LLM traffic with semantic AI plugins for Kong Gateway. Build production-ready AI applications faster, and monitor LLM usage across providers to optimize your AI operations.
Key Features
- Gateway Manager: Provision and monitor the status of all control planes and data plane nodes in one place.
- AI Manager: Unify LLM access from all popular providers: enforce policies, token budgets, caching, and gain insights on generative AI usage. Mesh Manager: Create, manage, and view Kong Mesh service meshes spanning clusters, clouds, and regions.
- Dedicated Cloud Gateways: Instantly launch fully-managed (SaaS) gateways globally with lower latency and increased security on dedicated infrastructure. Scale elastically and upgrade automatically with no downtime.
- Dev Portal: Engaging, branded, highly customizable developer portals with first-class discovery, documentation, testing, and API registration experiences for internal or external consumption.
- Service Catalog: A single source of truth for your organization's service inventory. Assess operational, OWASP, and security best practices with Scorecards. Advanced Analytics: Gain context-rich and business-critical insights into your entire API and AI landscape to analyze vital metrics and performance. Resolve issues faster with Debugger.
Highlights
- More than just a low-latency API Gateway: Supports proxying events, agents, AI, and API communications and service mesh deployment.
- Support the full API lifecycle: including discovery, documentation, operational readiness. Full automation with support for Terraform, integrated tracing, and analytics.
- Choose how you deploy: with fully managed Cloud Gateways, self-hosted dataplanes, or fully self-managed - with native support for EKS/ECS and AWS networking.
Details
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Dimension | Description | Cost/unit |
|---|---|---|
Pay as you go | Usage metered in Konnect, invoiced monthly per https://konghq.com/pricing. | $0.01 |
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Support Policy: https://konghq.com/legal/kong-support-and-maintenance-policy Support Portal:
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Similar products
Kong Konnect is the first unified API management platform that is designed for the cloud native era and provides the easiest way to operate Kong Gateway.
Kong Konnect is the unified API management platform delivered as a service that can manage Kong Gateway, Kong AI Gateway, Kong Ingress Controller, and Kong Mesh with a single management console to deliver API configuration, portal, service catalog, and analytics capabilities.
The End-to-End Service Control Platform for Multi-Cloud and Hybrid Organizations.
This product has charges associated with the provision and deployment of the application and AMI support. Kong Gateway is a lightweight, fast, and flexible cloud native API gateway. An API gateway is a reverse proxy that lets you manage, configure, and route requests to your APIs.
Kong Professional Services to support customer success
Customer reviews
ShubhojitDasgupta
Have worked across industries to streamline API lifecycle and integration with strong support experience
Reviewed on Oct 28, 2025
Review from a verified AWS customer
What is our primary use case?
I have experience with both Apigee and Kong API Gateway. I have migrated from Apigee to Kong Konnect for organizations.
I am working currently with Kong Konnect SaaS Enterprise, which is the SaaS version of Kong. I have also worked on Kong Gateway Enterprise .
With Kong Konnect, AWS is the provider by default. However, the gateway runtime can be installed anywhere, the Kong Gatewa runtime also called the Kong Data Plane is platform agnostic. It does not have to be in AWS . It can be in Azure or on-prem as well.
What is most valuable?
Kong has been working on their documentation. They have developed a separate portal for the documentation. They are trying to improve that.
Their tech support is excellent. When I raise an incident or a support ticket, it got answered in four hours.
What needs improvement?
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers. If a new person joins a team and wants to start using Kong's product and their associated tools, they would find it difficult initially compared to Google, Amazon, or Microsoft products, or even Azure from the deployment perspective. Kong has been working on their documentation and has developed a separate portal for the documentation. They are trying to improve that area.
For how long have I used the solution?
I have been using both Kong Konnect and Kong Gateway Enterprise  for three years at the level of API Technical Architect.
What do I think about the scalability of the solution?
Kong Konnect includes managed and self-hosted runtimes, allowing different business units to independently control their gateways while maintaining central governance, security, and logging policies.
How are customer service and support?
Their tech support is excellent. When I raise an incident or a support ticket, it gets answered in four hours.
How would you rate customer service and support?
Positive
What about the implementation team?
One thing to keep in mind is Kong Konnect has professional services which often gets involved in the initial phases of implementation. Their professional services are very expensive. That is one reason why a client should hire an API technical architect to get things done because I am much more cost-effective than the professional services team.
What was our ROI?
Significant improvement in the performance of APIs.
What's my experience with pricing, setup cost, and licensing?
It is more suitable to purchase Kong license from Kong vendors, not from the cloud marketplace because the cloud marketplace has a limitation on the number of API services it supports. If the customer has many APIs, it is always better to go through the vendor route to purchase the license.
What other advice do I have?
I would rate Kong Konnect 8.5 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Shahnawaz_Alam
Significant email security benefits combined with efficient spam filtering, yet cost hinders long-term use
Reviewed on Jun 05, 2025
Review provided by PeerSpot
What is our primary use case?
The clients mainly were using Proofpoint for email security, which is the primary use case.
We have used Proofpoint for email security.
What is most valuable?
Spam filtering from our partner perspective was very efficient; we were very happy with the functionality, as only relevant emails were allowed for mailboxes.
We used the Sandbox feature, and it was very beneficial concerning the Advanced Threat Protection feature.
From a business perspective, it was very helpful; it sped up our business flow and increased email delivery, and from a technical perspective, it was very effective.
What needs improvement?
Pricing might be a topic to consider regarding improvements.
I may advise Proofpoint to adjust marketing solutions based on each country itself.
For how long have I used the solution?
I had experience with Proofpoint for more than 5 or 6 years.
What was my experience with deployment of the solution?
Everything was very nice from a technical perspective, and we were very happy, especially since we used it for more than 5 or 6 years.
Everything was fully functional, and I cannot think of advanced features; all existing features were very suitable for our business flow.
What do I think about the stability of the solution?
It was very stable, so I would rate it as excellent.
It was very fast, and we did not experience any interruptions.
What do I think about the scalability of the solution?
The scalability of Proofpoint was excellent and very scalable.
How are customer service and support?
Technical support from Proofpoint was absolutely excellent.
We were very satisfied with the performance and efficiency of the product.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are still using Microsoft Exchange , but left Proofpoint.
We stopped using this product last year, approximately ten months ago.
How was the initial setup?
The product was very straightforward to install; it was very easy because we used the web interface, and simple settings definitions on the ISP site were enough for the whole setup.
What about the implementation team?
At the very beginning we were working directly with the UK, but then we were redirected to a local partner, and we worked almost one year with the local partner.
We used to get a business partner in my country.
What's my experience with pricing, setup cost, and licensing?
The pricing deserves a high rating for consideration.
Cost was the reason we stopped using it.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
What other advice do I have?
The integration with our on-prem Exchange was very straightforward; the only thing we did was redirect all email traffic over Proofpoint, so Proofpoint did everything independently, and we were very happy.
I am still receiving emails from Proofpoint's site.
Not using it at the moment, but in the short term we will be tackling that portion of the product as well.
We cannot provide feedback regarding Dynamics because we are not experienced enough at the moment; we have initiatives going on but did not get enough feedback from end users.
Based on my overall experience with Proofpoint, considering the cost perspective, I would rate it a 7 out of 10.
Siddharth-Shanakr
Deploy and manage API solutions efficiently with centralized hybrid systems
Reviewed on Apr 25, 2025
Review from a verified AWS customer
What is our primary use case?
I use Kong Konnect as an API Gateway or API management solution. I have several use cases, including securing internal APIs within Siemens network by deploying Kong Gateway on Amazon EKS . This acts as an API management layer to expose other internal services such as logging and Jira APIs. Additionally, I utilize it for external use cases by deploying an API Gateway for consumers accessing services from the internet. My aim is to create a federated API management platform where various business units can still use their preferred choice of gateways while maintaining a central federation layer to control security and logging policies.
What is most valuable?
Kong Konnect is a SaaS version of Kong Gateway, and it offers a hybrid deployment. The configuration can be controlled centrally via the SaaS offering, and each team can manage their own gateway or runtime part. It is lightweight, suitable for smaller use cases without heavy initial costs, and comes in various flavors such as open source and enterprise. The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
What needs improvement?
Kong Konnect's RBAC needs to evolve more, as they currently offer only one or two levels of RBAC in terms of organization and teams. Additionally, the licensing model could be simplified, especially in how they charge and track usage. There are also some technical restrictions around exposing GRPC APIs, but I have not explored this yet.
For how long have I used the solution?
I have been working with Kong Konnect for the last six or seven months.
What was my experience with deployment of the solution?
The deployment is straightforward because it's a hybrid model. The control plane is a SaaS offering, so there's not much difficulty there.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The platform is fully scalable, providing various ways to manage data planes or runtimes. They offer managed runtimes, but it's preferred that consumers manage their own runtime, which can be deployed in a containerized manner.
How are customer service and support?
The technical support from Kong is satisfactory.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I was previously using Azure Logic Apps but moved to Kong API Gateway. This decision was influenced by the need to create a service around Kong API Gateway with a federated API management platform.
How was the initial setup?
The initial setup is very straightforward due to its hybrid deployment model, with the configuration and control plane managed as a SaaS offering.
What was our ROI?
I have not yet seen a return on investment because the project is still in its early stages.
What's my experience with pricing, setup cost, and licensing?
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
What other advice do I have?
The knowledge base provided by Kong is excellent, offering various learning paths not just for the technical aspects of Kong Konnect, but also for innovation within the application. It's a highly customizable platform. I would rate Kong Konnect an eight overall.
Which deployment model are you using for this solution?
Hybrid Cloud