Flexera One IT Visibility (implementation services)

Data is the critical foundation for technology spend and risk management. Flexera on IT visibility (ITV) helps you gain full, detailed visibility into your technology across your hybrid IT estate—from on-premises to SaaS to the cloud. Leverage the next-generation extensible data and analytics platform, Technology Intelligence Platform, in Flexera One IT Visibility to unify siloed data, identify blind spots, reduce risk and drive strategic technology decisions. Flexera One IT Visibility is part of the Flexera One unified Platform.

Optimize the value of your technology with reliable IT visibility

• Gain deeper insights: Improve IT service management (ITSM) and IT financial management (ITFM) with Technology Intelligence Platform, powered by Flexera’s Technopedia® catalog and inventory identification capabilities—the only curated source that helps fix configuration management database (CMDB) data quality issues. Feed IT business systems with holistic IT data integrations that link critical services with enriched, contextual and risk information.
• Optimize costs: Gain full visibility to achieve technology spend efficiency with IT data that’s consolidated, normalized and mapped with complete lineage—allowing you to consolidate contracts from overlapping applications and reduce expenses. Eliminate vendor overlap and application sprawl to optimize spend. Identify underutilized resources to reduce maintenance costs.
• Make data-driven decisions to align IT and business needs: Get accurate decision-ready technology intelligence on your complex IT environment. Leverage powerful enrichment on normalized data from multiple IT inventory sources, automated mapping of your business services and queryable inventory APIs to increase flexibility of your data usage.
• Reduce risks: Identify risks that can cause outages or threaten regulatory compliance. Flexera One IT Visibility with the Technology Intelligence Platform helps you avoid surprises from end-of-life (EOL) or end-of-support (EOS) technologies and understand which services are exposed to vulnerabilities.
• Build a sustainable IT strategy: The increasing complexity of hybrid environments makes technology sustainability challenging for IT teams and organizations. That’s why Flexera arms you with the reliable data necessary to make key environmental, social and governance (ESG) decisions. From desktops (laptops, workstations and peripherals) to servers and cloud, Flexera focuses on measuring and analyzing your emissions across Scope 1, Scope 2 and Scope 3 to determine the factors impacting your carbon footprint.
• Actionable insights: Reach up to 90% reduction in manual effort with Flexera Technopedia. Deliver reliable intelligence on your complex IT environment with powerful data normalization from myriad IT inventory sources. Identify risks that can cause outages or threaten compliance. Avoid surprises from EOL or EOS technologies. Understand where the IT estate is exposed to potential vulnerabilities and how your technology supports strategic initiatives, including sustainability.

This service includes:

• The implementation of Flexera One IT Visibility
• Connecting two initial datasources (Usually FNMS or another ITAM tool plus a CMDB-like source, SCCM or somthing similar
• Initial normalisation and matching
• out-of-the box reporting / dashboard set-up
• Workshop to handover dashboards and reporting
• Hypercare
• Additional consultancy days (optional)

This service covers three phases:

• Discovery and planning - The first phase will be used to gather all relevant information on the clients’ infrastructure, needs and requirements and the checks and balances against the Flexera tooling standard possibilities. In this first phase, we define the actual scope of the implementations, the user-stories and requirements and the necessary changes within the infrastructure. The overall outcome is then used to re-define the Statement of Work for the implementation of the tooling and the actual planning of activities.
• Execution and Implementation - The second phase is the phase where the implementation of the ITV modulea takes place, as well as the handover to the client
• Hypercare - The final phase is hypercare or early life support where we will provide a pool of days to be used for the client to be provided support on the operational implementation for a period of 3 months.